Best Online Customer Engagement Software

Netcore Customer Engagement is a campaign management software designed to help businesses engage with their customers through personalized communication. The platform allows marketers to create, execute, and analyze multi-channel campaigns, including email, SMS, push notifications, and in-app messaging. Netcore offers automation features, enabling businesses to send targeted messages based on cust... Read more about Netcore Customer Engagement

CREATIVE SURVEY is an intuitive and flexible survey software designed to help businesses and organizations collect feedback, opinions, and data from their target audiences. With a wide range of customizable templates and question types, CREATIVE SURVEY allows users to design surveys that align with their branding and research needs. The software’s drag-and-drop interface makes it easy to create ... Read more about CREATIVE SURVEY

Qless is a revolutionary queue management system that transforms the customer experience. With its user-friendly interface, customers can join virtual queues via their smartphones, eliminating the need for physical lines. Qless sends real-time updates and notifications, keeping customers informed about their wait times. Businesses benefit from improved operational efficiency as they can manage que... Read more about QLess

Paytronix is a specialized software designed for customer engagement and loyalty management in the restaurant and retail industries. Its key strength lies in its powerful loyalty program feature, which allows businesses to create customized reward schemes to retain customers. The software excels in data analytics, providing deep insights into customer behavior and preferences. Paytronix also integ... Read more about Paytronix

Sparkcentral is a powerful live chat software designed to enhance customer support and engagement through real-time communication. This platform provides businesses with the tools to interact with customers instantly, addressing inquiries and resolving issues efficiently. Users can manage multiple chat sessions simultaneously, ensuring that customer queries are handled promptly. Sparkcentral suppo... Read more about Sparkcentral

Dialog Insight is a dynamic email marketing software designed to help businesses create, manage, and optimize their email campaigns effectively. It offers a suite of tools for designing visually appealing email templates, segmenting audiences, and automating email sequences, ensuring targeted and personalized communication with customers. Dialog Insight includes advanced analytics and reporting fe... Read more about Dialog Insight

Zoovu is an innovative Artificial Intelligence (AI) Software designed to enhance customer interactions and drive business growth through intelligent automation and data-driven insights. Featuring a robust platform, Zoovu leverages machine learning and natural language processing to deliver personalized recommendations, automate customer support, and optimize decision-making processes. The software... Read more about Zoovu

Chameleon is a powerful Digital Adoption Platform Software designed to help businesses onboard users to their software products through guided tutorials, in-app messages, and interactive walkthroughs. The platform offers tools for creating personalized user experiences, ensuring that new users can navigate software features efficiently. Chameleon features an easy-to-use interface that allows busin... Read more about Chameleon

elevio is an innovative help desk software designed to help organizations manage customer support effectively. This platform offers a range of tools for ticket management, knowledge base creation, and reporting, ensuring efficient customer service operations. With elevio, users can easily track support requests, manage customer interactions, and analyze service metrics through an intuitive dashboa... Read more about elevio

Sendlane is an advanced email marketing software designed to help businesses create, automate, and analyze their email campaigns effectively. This platform offers a comprehensive suite of tools for designing eyecatching emails, managing subscriber lists, and tracking campaign performance. With its userfriendly interface, users can easily segment their audience, personalize content, and schedule au... Read more about Sendlane

Spendgo is a cuttingedge customer relationship management (CRM) software designed to help businesses build strong, lasting relationships with their customers. The software enables businesses to track customer interactions, gather valuable insights into customer preferences, and create personalized marketing campaigns. Spendgo integrates with pointofsale (POS) systems, allowing businesses to track ... Read more about Spendgo

Covideo is an innovative customer engagement software designed to enhance communication through personalized video messaging. This platform allows users to create and share videos quickly, enabling businesses to connect with customers on a deeper level. Covideo’s intuitive interface makes it easy to record, edit, and send videos via email or social media, making customer outreach more engaging a... Read more about Covideo

Repro is a marketing analytics software designed to help businesses optimize their marketing campaigns through data-driven insights. The platform tracks and analyzes customer interactions across multiple channels, providing a comprehensive view of user behavior, engagement, and conversion rates. Repro’s real-time reporting tools allow businesses to monitor campaign performance and make adjustmen... Read more about Repro

KARTE is a cutting-edge customer experience (CX) software that empowers businesses to deliver personalized and seamless interactions with their customers across all digital touchpoints. The platform uses advanced data analytics and AI to track customer behavior in real-time, allowing businesses to understand individual customer preferences, pain points, and interactions. With KARTE, organizations ... Read more about KARTE

Taplytics is a cutting-edge Automated Testing Software designed to help businesses optimize their digital products and user experiences through efficient and reliable testing methodologies. It offers a comprehensive platform for conducting A/B testing, multivariate testing, and user behavior analysis, ensuring that organizations can make data-driven decisions to enhance their websites, mobile apps... Read more about Taplytics

Waitwhile is a modern waitlist and scheduling tool that simplifies the customer waiting experience for businesses. With its intuitive interface, businesses can efficiently manage queues, reducing customer wait times. The platform allows businesses to notify customers via text when their turn is approaching, minimizing the need for physical waiting areas. Waitwhile's flexibility accommodates variou... Read more about Waitwhile

CustomerGauge is a software platform focused on measuring and enhancing customer experiences. It specializes in Net Promoter Score (NPS) surveys, offering tools to collect and analyze customer feedback. The platform integrates feedback collection with a company's CRM system for streamlined data management. One notable feature is its real-time reporting, which allows businesses to quickly understan... Read more about CustomerGauge

ClearlyRated is a specialized software developed for service firms aiming to measure and enhance client satisfaction. Its core function is conducting client satisfaction surveys, providing businesses with crucial feedback on their performance. The platform stands out for its user-friendly design, making survey creation and distribution straightforward. ClearlyRated also excels in analyzing survey ... Read more about ClearlyRated

Avoka Transact is a powerful forms automation software designed to simplify the creation and management of digital forms for businesses. This innovative platform allows organizations to replace cumbersome paper forms with user-friendly online forms, enhancing efficiency and improving customer experience. With Avoka Transact, users can easily design customized forms with drag-and-drop functionality... Read more about Avoka Transact

eDesk is a comprehensive customer service software designed to enhance support operations and improve customer satisfaction for organizations. This platform provides robust tools for managing customer inquiries, tracking support tickets, and optimizing communication. With its user-friendly interface, customer service teams can easily access customer data, manage support requests, and respond to in... Read more about eDesk

Userlane is an innovative onboarding software designed to enhance user experiences and streamline the onboarding process for businesses. This platform allows organizations to create interactive guides and tutorials, enabling users to navigate applications effortlessly. With Userlane, companies can reduce the learning curve for new employees or customers, ensuring they quickly understand the softwa... Read more about Userlane

Bonjoro is a customer engagement software that helps businesses connect with customers through personalized video messages, enhancing customer relationships and engagement. The platform provides tools for recording and sending videos, tracking viewer engagement, and responding to customer feedback, creating a unique customer experience. Bonjoro’s analytics offer insights into video views, click-... Read more about Bonjoro

Dito CRM is a customer relationship management software that helps businesses track client interactions, manage leads, and optimize sales processes. The platform provides tools for organizing customer data, scheduling follow-ups, and analyzing sales performance, supporting data-driven customer engagement. Dito CRM’s analytics offer insights into customer preferences, sales trends, and engagement... Read more about Dito CRM

Bettermode, previously known as Tribe, is an innovative community platform designed to foster engagement and connections among users. It offers a customizable space where businesses, organizations, and interest groups can create their own branded online community. The platform stands out for its ability to integrate with various other tools and platforms, enhancing its utility and user experience.... Read more about Bettermode

Dixa is a customer service platform that streamlines support across multiple channels. It allows businesses to manage phone, email, chat, and messaging in one unified interface. Key features include a smart routing system to direct queries to the right agent and real-time performance metrics. Dixa's interface is user-friendly, focusing on efficiency. It offers integrations with CRM systems, enhanc... Read more about Dixa