Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

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texti.fi is a versatile SMS marketing software designed to help businesses engage with their customers through personalized, timely, and effective text message campaigns. With an intuitive interface, texti.fi allows businesses to create and send SMS messages to large customer lists, providing them with an easy way to communicate promotions, reminders, and updates. The platform supports segmentatio... Read more about texti.fi

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Available

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Location

Latvia

Retentional is a customer success software that helps businesses strengthen customer relationships, reduce churn, and enhance client satisfaction. This platform provides tools for tracking customer interactions, monitoring engagement metrics, and identifying at-risk accounts. Retentional’s automated workflows enable customer success teams to set up personalized onboarding, training, and support ... Read more about Retentional

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NA

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Location

United Kingdom

Ownchat is a conversational marketing platform software that enables businesses to engage with customers through automated chat interactions, enhancing customer experience and lead generation. The platform’s AI-driven chatbots handle customer queries, provide personalized product recommendations, and guide users through the sales funnel, creating a seamless shopping experience. Ownchat integrate... Read more about Ownchat

Free Trial

Available

Pricing Type

$53 Per feautre

Location

India

Wetroo is a powerful lead management software designed to help businesses capture, nurture, and convert leads into customers. With Wetroo, companies can automate the lead generation process, track interactions, and ensure that no lead falls through the cracks. The platform offers tools for capturing leads through multiple channels, including web forms, email campaigns, and social media integration... Read more about Wetroo

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Location

India

Notilify is a powerful SMS marketing software that enables businesses to reach and engage their customers through targeted text message campaigns. The platform offers a user-friendly interface that allows businesses to create, schedule, and send personalized SMS messages to their audience. Notilify’s advanced segmentation tools help businesses categorize their contacts based on demographics, pur... Read more about Notilify

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NA

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Location

United Kingdom

Prodoc AI is an intelligent customer engagement software that uses artificial intelligence to enhance customer interactions across multiple channels, including email, live chat, social media, and more. The platform helps businesses personalize communication, automate responses, and provide real-time support, all while improving customer satisfaction and reducing response times. Prodoc AI uses mach... Read more about Prodoc AI

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NA

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Location

India

CieloPay is a customer loyalty software designed to help businesses build and maintain strong relationships with their customers. The platform provides tools for creating and managing loyalty programs that reward customers for their purchases and engagement. With features like points tracking, tiered rewards, and personalized promotions, CieloPay empowers organizations to enhance customer retentio... Read more about CieloPay

Free Trial

NA

Pricing Type

$0.01 Per feautre

Location

United States

Caazam! is a cutting-edge live chat software designed to enhance customer engagement and support for businesses of all sizes. With its intuitive interface and robust features, Caazam! enables real-time communication between businesses and their customers, fostering stronger relationships and improved satisfaction. The software offers customizable chat widgets, automated responses, and AI-powered c... Read more about Caazam!

Free Trial

Available

Pricing Type

$50 Per user

Location

United States

SalesMonday is an Email Marketing Software designed to help businesses create and execute effective email campaigns with ease. With an intuitive interface, it allows users to design visually appealing emails, segment audiences, and automate workflows, making it simple to reach the right people with the right message. SalesMonday’s advanced analytics provide detailed insights into open rates, cli... Read more about SalesMonday

Free Trial

Available

Pricing Type

$99 Per month

Location

India

Gallabox is an innovative customer relationship management (CRM) software designed to help businesses manage and nurture customer relationships more effectively. It offers a comprehensive set of tools for tracking customer interactions, managing leads, and automating sales and marketing processes. Gallabox’s intuitive dashboard allows businesses to view customer data in a centralized location, h... Read more about Gallabox

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Available

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Location

India

Sofia Pulse is a conversational marketing platform designed to enhance customer engagement and sales by enabling businesses to communicate directly with customers in real-time through messaging and chatbots. The software combines artificial intelligence and natural language processing (NLP) to create personalized, interactive conversations with website visitors, customers, and leads. Sofia Pulse c... Read more about Sofia Pulse

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NA

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Location

Canada

Userlot is a customer success software designed to help businesses foster stronger relationships with their clients by providing tools for engagement, support, and retention. The software enables businesses to track and manage customer interactions, ensuring that every touchpoint is optimized for positive outcomes. With Userlot, teams can set up automated workflows, providing timely responses to c... Read more about Userlot

Free Trial

Available

Pricing Type

$99 Per feautre

Location

Australia

Edaya is a hospitality property management software designed to streamline operations for hotels, resorts, and other lodging facilities. It provides tools for managing reservations, guest check-ins, housekeeping, and billing, ensuring a seamless experience for both guests and staff. Edaya integrates with online booking platforms, enabling real-time room availability updates and simplifying reserva... Read more about Edaya

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Available

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Location

India

EngagePackage is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers. With its multi-channel communication capabilities, EngagePackage allows businesses to reach customers through email, SMS, social media, and live chat, all from one unified platform. The software’s automation features enable businesses to set up personalized... Read more about EngagePackage

Free Trial

Available

Pricing Type

$149 Per month

Location

United Arab Emirates

Visence is a robust customer engagement software designed to help businesses connect with their customers through personalized experiences and multi-channel communication. The platform uses data-driven insights to create targeted campaigns that enhance customer interactions across email, social media, web, and mobile. Visence offers tools for customer segmentation, allowing businesses to tailor th... Read more about Visence

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NA

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Location

France

Dynosend is a cutting-edge customer engagement software that bridges the gap between businesses and their customers. It offers a suite of tools designed to enhance interaction through personalized messaging, targeted campaigns, and real-time feedback collection. Dynosend's intuitive interface allows businesses to segment their audience, automate communication workflows, and track engagement metric... Read more about Dynosend

Free Trial

Available

Pricing Type

$39 Per month

Location

United States

EasyUser is a user-friendly demo software solution designed to help businesses create and share interactive product demonstrations with potential customers. This platform allows companies to showcase the features and benefits of their products or services in a virtual environment, providing an engaging and informative experience for prospects. EasyUser’s drag-and-drop interface makes it simple t... Read more about EasyUser

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Available

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Location

United States

Automato is an AI-driven software solution that automates repetitive tasks, helping businesses improve operational efficiency. With capabilities such as predictive analysis, workflow automation, and intelligent decision-making, Automato adapts to various industry needs, from customer service to data processing. Its robust algorithms analyze data patterns, enabling companies to streamline processes... Read more about Automato

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NA

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Location

United States

Lifetime Analytics provides a comprehensive data analysis platform that transforms raw data into actionable insights, empowering businesses to make informed decisions. This software collects and processes large volumes of data from multiple sources, presenting it in visually engaging dashboards and reports. With features like trend analysis, predictive modeling, and performance tracking, Lifetime ... Read more about Lifetime Analytics

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NA

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Location

France

TurboPush transforms customer engagement with its advanced AI-driven platform. Effortlessly create digital loyalty cards and send personalized push notifications that resonate with your brand. Integrated with Apple Wallet and Google Wallet, TurboPush helps you maintain high customer retention and satisfaction, making it easier than ever to connect and engage with your audience. Read more about TurboPush

Free Trial

7 Days

Pricing Type

$5.99 Per month

Location

Estonia

Shoppio is an innovative customer engagement software designed to enhance interaction and communication between businesses and their customers. This platform provides tools for personalized marketing, loyalty programs, and feedback collection, enabling organizations to build stronger relationships with their clients. With Shoppio, businesses can segment their customer base and deliver targeted pro... Read more about Shoppio

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Location

United States

Payemoji offers an innovative approach to engaging with customers through conversational marketing. This platform uses AI-driven chatbots and messaging tools to connect with users in real-time, providing personalized recommendations and assistance. Payemoji’s intuitive interface makes it easy for businesses to set up and customize conversational flows, making customer interactions more engaging ... Read more about Payemoji

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NA

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Location

Ireland

Atakian Engage is a customer engagement software solution designed to help businesses build strong, lasting relationships with their customers through personalized interactions. The platform provides tools for delivering tailored messages, automating workflows, and tracking customer behavior across various channels, including email, SMS, and social media. With Atakian Engage, businesses can segmen... Read more about Atakian Engage

Free Trial

Available

Pricing Type

$1000 Per month

Location

India

Web Callback is a customer engagement software that allows businesses to enhance their customer service experience by providing instant callbacks to website visitors. With this platform, users can schedule live conversations with customer support agents, ensuring timely responses to inquiries, and eliminating the frustration of waiting on hold. The software enables businesses to set up custom call... Read more about Web Callback

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NA

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Location

France

Haber Chat is a conversational marketing platform designed to help businesses engage customers in real-time via chatbots, live chat, and messaging apps. The software enables businesses to interact with potential customers as soon as they land on a website or app, providing instant responses to inquiries, offering personalized product recommendations, and nurturing leads through the sales funnel. H... Read more about Haber Chat

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Location

Israel

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