Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

  • All Software All Software

938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

No Features

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Customer Engagement Software that is:

Avantage Business is a CRM software that empowers companies to build and nurture customer relationships while streamlining sales processes. It includes tools for contact management, lead tracking, and sales automation, helping teams manage pipelines effectively and improve customer interactions. With analytics features, Avantage Business provides insights into customer behavior and preferences, en... Read more about Avantage Business

Free Trial

NA

Pricing Type

$27 Per user

Location

France

Commenze is an innovative customer engagement software that helps businesses build deeper relationships with their customers through personalized and meaningful interactions. Designed to provide omnichannel support, Commenze allows companies to engage with their customers via email, social media, chat, SMS, and more. With advanced AI and machine learning capabilities, the platform can analyze cust... Read more about Commenze

Free Trial

Available

Pricing Type

$6 Per user

Location

United Kingdom

Umanest is a business performance management software that helps organizations set goals, track KPIs, and monitor overall performance across departments. The platform provides tools for aligning business objectives, evaluating team progress, and analyzing results, supporting strategic growth initiatives. Umanest’s customizable dashboards allow users to view real-time metrics, identify trends, an... Read more about Umanest

Free Trial

NA

Pricing Type

Contact Vendor

Location

New Zealand

Surlet is an innovative customer engagement software designed to help businesses enhance their interactions with customers and build lasting relationships. This platform provides comprehensive tools for managing customer communications, tracking engagement metrics, and personalizing marketing efforts. With Surlet, organizations can easily create and manage targeted marketing campaigns, collect cus... Read more about Surlet

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Smidge is an innovative live chat software designed to enhance customer service and engagement through real-time messaging. The platform allows businesses to provide immediate assistance to website visitors, answering questions, solving problems, and guiding potential customers through their purchasing journey. Smidge integrates easily with websites and mobile applications, providing an intuitive,... Read more about Smidge

Free Trial

NA

Pricing Type

$90 Per user

Location

Australia

Konvert is an easy-to-use learning management system (LMS) designed to help organizations manage, deliver, and track their training programs efficiently. The platform offers features to create and deliver online courses, host live webinars, and track learner progress with detailed analytics. With its intuitive user interface, Konvert makes it easy for administrators to set up courses, assign train... Read more about Konvert

Free Trial

Available

Pricing Type

$499 Per month

Location

United States

Opportunity CRM is a versatile customer relationship management software designed to help businesses track, manage, and nurture their customer interactions more effectively. This platform offers a comprehensive set of tools for managing leads, sales, customer communications, and pipeline activities in one place. Opportunity CRM enables users to create detailed customer profiles, track sales progre... Read more about Opportunity CRM

Free Trial

NA

Pricing Type

$20 Per user

Location

Italy

Message Exchange is a customer engagement software designed to facilitate seamless communication between businesses and their customers across multiple channels. The platform provides tools for managing email, SMS, and in-app messaging, enabling companies to reach their customers effectively and consistently. Message Exchange allows users to segment audiences, personalize messages, and track engag... Read more about Message Exchange

Free Trial

Available

Pricing Type

$25 Per month

Location

United States

TierPeak is an all-in-one marketing software designed to help businesses plan, execute, and optimize their marketing campaigns. The platform includes a suite of tools for social media management, email marketing, content creation, and analytics, making it easy for businesses to manage all aspects of their marketing strategy in one place. With TierPeak, businesses can schedule posts, track engageme... Read more about TierPeak

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

ClowID is a customer data platform (CDP) designed to centralize and manage customer data from various touchpoints into one unified platform. It collects, organizes, and analyzes customer data from websites, social media, email campaigns, and CRM systems, giving businesses a complete 360-degree view of their customers. By unifying this information, ClowID enables businesses to personalize marketing... Read more about ClowID

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

KNVEY is a robust Digital Experience Platform (DXP) that enables businesses to create, manage, and optimize digital experiences across multiple channels. With its modular architecture, KNVEY offers tools for content management, personalization, and user engagement, making it suitable for websites, mobile apps, and social media. The platform’s powerful analytics provide insights into user behavio... Read more about KNVEY

Free Trial

Available

Pricing Type

$500 Per month

Location

United States

Patch is a customer engagement software designed to help businesses create meaningful connections with their customers across multiple channels. This platform allows businesses to send personalized messages, notifications, and updates to customers based on their behavior, preferences, and engagement history. Patch helps enhance customer loyalty and retention by automating the delivery of relevant ... Read more about Patch

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

EngageLab is a customer engagement software designed to help businesses build meaningful relationships with their customers through personalized communication and targeted campaigns. The platform allows businesses to create and manage multi-channel engagement strategies, including email, SMS, social media, and push notifications, all from a single dashboard. EngageLab’s advanced segmentation fea... Read more about EngageLab

Free Trial

NA

Pricing Type

Contact Vendor

Location

Singapore

Cockpit is a productivity software designed to help businesses and individuals optimize their workflow, increase efficiency, and stay organized. With its customizable dashboard, Cockpit provides users with an overview of all their ongoing tasks, projects, and deadlines in one centralized space. The software includes tools for task management, time tracking, and project collaboration, enabling team... Read more about Cockpit

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

VoyagerNetz is a powerful debt collection software designed to streamline and optimize the collections process for businesses. With its user-friendly interface, VoyagerNetz enables organizations to manage accounts receivable efficiently, tracking outstanding debts and automating follow-up communications. The software features advanced analytics tools that provide insights into collection performan... Read more about VoyagerNetz

Free Trial

Available

Pricing Type

$1500 Per year

Location

South Africa

QB Salespulse is a powerful customer engagement software designed to help businesses enhance their relationships with customers. This comprehensive platform offers tools for managing customer interactions, tracking sales activities, and analyzing engagement metrics. With its intuitive interface, QB Salespulse enables teams to streamline communication and collaboration, ensuring that all customer i... Read more about QB Salespulse

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Emojise is an innovative customer experience software designed to help organizations enhance their interactions with customers across various channels. This platform provides tools for collecting feedback, analyzing customer sentiment, and improving service delivery based on real-time insights. With Emojise, businesses can create customizable surveys and polls to gather valuable feedback from cust... Read more about Emojise

Free Trial

NA

Pricing Type

$19.9 Per month

Location

United Kingdom

EVERLEAD is a lead management software designed to help businesses capture, track, and convert leads into customers. The platform offers tools for managing leads through the entire sales funnel, from lead capture to nurturing and conversion. EVERLEAD includes features for lead scoring, segmentation, and automated follow-up emails, ensuring that businesses can engage with leads at the right time. T... Read more about EVERLEAD

Free Trial

Available

Pricing Type

$49 Per user

Location

Germany

CartyLabs is a customer communications management (CCM) software platform designed to streamline and personalize communications between businesses and their customers. It enables organizations to create, manage, and deliver customized communications across multiple channels, including email, SMS, web, and print. The platform's advanced automation tools help businesses reach their customers with ti... Read more about CartyLabs

Free Trial

Available

Pricing Type

$4.99 Per month

Location

United States

HRComplete is a comprehensive Human Resource Software designed to manage and optimize HR functions, from recruitment to employee engagement. The software offers tools for tracking applicant information, onboarding new hires, managing payroll, and overseeing employee performance. With HRComplete, HR teams can centralize all HR-related tasks, enabling better organization and efficiency. The platform... Read more about SuperLeads

Free Trial

Available

Pricing Type

Contact Vendor

Location

Mexico

eBuildAuto is a customer engagement software solution specifically designed for the automotive industry, enabling dealerships and auto service providers to enhance their interactions with customers and improve retention. The software offers a variety of tools for customer relationship management, marketing automation, and customer service, helping businesses engage with customers at every touchpoi... Read more about eBuildAuto

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

BQUADRO is an innovative task management software designed to enhance productivity and streamline project workflows within organizations. This intuitive platform offers a range of features, including task assignment, progress tracking, and deadline management, ensuring that teams can work efficiently toward their goals. With customizable project boards and visual timelines, BQUADRO allows users to... Read more about BQUADRO

Free Trial

NA

Pricing Type

$50 Per month

Location

Italy

Boostools is a cutting-edge lead generation software designed to help businesses capture and convert leads effectively. This platform offers tools for creating high-converting landing pages, managing leads, and automating follow-up processes. Users can design customizable landing pages that align with their branding and marketing strategies, optimizing lead capture efforts. Boostools includes feat... Read more about Boostools

Free Trial

Available

Pricing Type

$24 Per feautre

Location

Spain

Client-Cloud is a customer engagement software designed to help businesses build and maintain strong relationships with their customers. The platform provides a range of tools for personalized communication, customer support, and feedback management. With Client-Cloud, businesses can engage customers through various channels, including email, live chat, social media, and automated workflows. The s... Read more about Client-Cloud

Free Trial

Available

Pricing Type

$69 Per month

Location

Netherlands

Botsup is a customer engagement platform designed to enhance the way businesses interact with their customers through automation and conversational AI. The software enables businesses to build, deploy, and manage AI-powered chatbots across various communication channels such as websites, mobile apps, social media, and messaging platforms. Botsup’s AI bots can engage with customers 24/7, answerin... Read more about Botsup

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

No buyer guide found.