Best Online Customer Engagement Software

Hybrid.Chat is a customer relationship management (CRM) software that combines live chat support with automated chatbot technology. This innovative platform allows businesses to engage with customers in real-time, while also leveraging AI to handle routine inquiries and tasks. Hybrid.Chat integrates with popular messaging platforms such as WhatsApp, Facebook Messenger, and Slack, making it versati... Read more about Hybrid.Chat

insured.io is an innovative customer engagement software tailored specifically for the insurance industry. Designed to improve client interactions, it provides tools for managing communications, automating policy renewals, and offering personalized service experiences. With features like automated messaging and real-time alerts, clients are kept informed and engaged throughout their insurance jour... Read more about insured.io

Nextsale is an innovative customer engagement software designed to enhance online interactions and drive conversions for e-commerce businesses. This platform provides tools for creating personalized experiences, managing customer communication, and optimizing marketing strategies. With features such as real-time visitor tracking, product recommendations, and targeted pop-ups, Nextsale helps busine... Read more about Nextsale

Radiance Commerce is a powerful live chat software solution designed to enhance customer engagement and provide real-time support for e-commerce businesses. This platform allows businesses to communicate directly with website visitors through live chat, offering immediate assistance and addressing customer inquiries. Radiance Commerce includes features such as chatbots, automated responses, and in... Read more about Radiance Commerce

Upsy is a personalization software that helps businesses enhance user experiences by delivering tailored content, products, and services based on customer data. With its powerful AI-driven algorithms, Upsy analyzes user behavior, preferences, and interactions across multiple channels to create dynamic, personalized experiences. This software enables businesses to optimize websites, email marketing... Read more about Upsy

Gynger is a trade promotion management (TPM) software that helps businesses in the consumer goods and retail industries plan, execute, and measure the effectiveness of their trade promotions. The software enables users to streamline the promotion lifecycle, from planning and budgeting to execution and post-promotion analysis. Gynger provides advanced analytics and insights, allowing businesses to ... Read more about Gynger

Zipteams is an innovative meeting software solution designed to facilitate seamless virtual collaboration for teams, businesses, and organizations. The platform allows users to host video meetings, webinars, and online collaborations with ease, offering features such as screen sharing, file sharing, live chat, and real-time collaboration tools. Zipteams ensures high-quality audio and video, even i... Read more about Zipteams

TrueLark is an innovative live chat software designed to enhance customer engagement and support for businesses across various industries. The platform provides an intuitive interface that allows users to communicate with customers in realtime, addressing inquiries and resolving issues promptly. TrueLark’s automated chat features enable businesses to provide instant responses to frequently asked... Read more about TrueLark

Hashtag Loyalty is a dynamic customer loyalty software designed to help businesses increase customer retention, engagement, and lifetime value. This platform enables businesses to create and manage customized loyalty programs that reward customers for repeat purchases, referrals, and other actions that contribute to brand loyalty. Hashtag Loyalty offers a variety of loyalty program types, includin... Read more about Hashtag Loyalty

Overtok is a dynamic customer engagement software designed to help businesses build and maintain strong relationships with their customers. It offers a comprehensive suite of tools for managing customer interactions, personalizing communication, and enhancing overall customer experience. With Overtok, businesses can engage with customers across multiple channels, including email, social media, liv... Read more about Overtok

Tatvam is a powerful survey software designed to help organizations gather insights and feedback from customers, employees, and stakeholders effectively. This platform provides a comprehensive suite of tools for creating, distributing, and analyzing surveys seamlessly. With its user-friendly interface, Tatvam allows users to design customized surveys with various question types, including multiple... Read more about Tatvam

DataQ is a powerful email marketing software designed to help businesses create, manage, and analyze effective email campaigns. With a user-friendly interface, DataQ simplifies the process of designing stunning emails using customizable templates, drag-and-drop editing, and rich media integration. The platform enables advanced segmentation and targeting, allowing marketers to tailor their messages... Read more about DataQ

Zoniz is an innovative customer engagement software designed to help businesses build stronger relationships with their customers. The platform offers a variety of tools to enhance communication, personalize experiences, and boost customer loyalty. Zoniz’s features include automated marketing campaigns, customer segmentation, and personalized messaging, enabling businesses to deliver targeted co... Read more about Zoniz

Veras Affinity is a customer engagement software solution designed to help businesses build strong, lasting relationships with their clients through personalized communication and proactive support. This platform uses AI-powered analytics to track customer behavior, providing insights into their preferences and interactions. With tools to manage customer journeys, automate follow-ups, and send per... Read more about Veras Affinity

Planubo is a comprehensive personal trainer software designed to empower fitness professionals with the tools needed to create, manage, and deliver personalized training programs to their clients. The platform offers a wide range of features for designing customized workout plans, tracking client progress, and facilitating effective communication, ensuring that trainers can provide tailored and ef... Read more about Planubo

deeplink.ai is a conversational AI platform that helps businesses create intelligent, automated interactions with customers across multiple channels. The platform uses natural language processing (NLP) and machine learning to understand customer queries, provide personalized responses, and guide users through tasks such as scheduling, ordering, or troubleshooting. Deeplink.ai integrates with messa... Read more about deeplink.ai

Quizell is a lead capture software designed to help businesses generate and qualify leads more effectively. The platform enables companies to create customized landing pages, forms, and surveys to collect valuable information from website visitors and potential customers. Quizell’s lead capture tools are fully customizable, allowing businesses to design forms and quizzes that align with their br... Read more about Quizell

Arvia is a dynamic meeting software designed to facilitate seamless virtual and in-person collaborations. Perfect for businesses, educational institutions, and organizations of all sizes, Arvia offers a robust platform for scheduling, hosting, and managing meetings with ease. The software features high-quality video and audio conferencing, ensuring clear and uninterrupted communication among parti... Read more about Arvia

SaleAssist is a dynamic customer engagement software designed to help businesses build and maintain strong relationships with their customers. It offers a comprehensive platform for managing interactions, tracking customer behavior, and personalizing communication strategies. SaleAssist features tools for automated email campaigns, targeted messaging, and social media integration, ensuring that bu... Read more about SaleAssist

Screeb is a user-friendly survey software designed to help businesses collect feedback, gather insights, and improve decision-making through customizable surveys and questionnaires. The platform allows users to create surveys with a variety of question types, including multiple choice, open-ended, and Likert scale questions. Screeb’s intuitive drag-and-drop interface makes it easy to design surv... Read more about Screeb

Matador is a versatile SMS marketing software designed to help businesses connect with their customers directly through text messages. The platform offers a range of features that enable businesses to create personalized SMS campaigns, schedule messages, and track engagement metrics. Matador’s intuitive interface allows users to design effective campaigns using templates or custom messages,... Read more about Matador

Upzelo is a specialized customer success software designed to help organizations enhance customer engagement and drive retention effectively. This platform provides users with tools to monitor customer interactions, track usage patterns, and assess satisfaction levels seamlessly. With Upzelo, businesses can easily identify at-risk customers, implement proactive engagement strategies, and ensure th... Read more about Upzelo

WheelQ is an innovative customer experience software designed to help organizations enhance interactions with their customers and improve overall satisfaction. It offers a comprehensive suite of tools including feedback collection, sentiment analysis, journey mapping, and reporting, ensuring that businesses can effectively monitor and manage customer experiences. WheelQ's intuitive interface allow... Read more about WheelQ

Brame is an employee engagement software designed to help businesses foster a positive work culture and improve employee satisfaction. The platform offers tools for employee feedback, recognition, and performance tracking, allowing businesses to measure and enhance engagement levels. Brame includes features for conducting surveys, gathering real-time feedback, and setting up personalized recogniti... Read more about Brame

Infraon Desk is an advanced IT Service Management (ITSM) software solution designed to help IT teams deliver better services, improve efficiency, and ensure smooth business operations. This platform offers a wide range of ITIL (Information Technology Infrastructure Library) aligned features such as incident management, service request fulfillment, change management, and asset management. Infraon D... Read more about Infraon Desk