Best Online Customer Engagement Software

urLive is a telephony software solution designed to provide businesses with an integrated communications platform for handling voice and video calls, messaging, and collaboration. It is particularly useful for organizations that rely on remote teams or customer support services. urLive offers high-quality voice and video calling, enabling seamless communication between staff and clients, regardles... Read more about urLive

Manuscry is a customer engagement software designed to foster deeper connections between businesses and their customers. Through advanced communication tools and personalized messaging, Manuscry enables businesses to engage their customers in real-time, offering tailored experiences across multiple channels, including email, chat, and social media. The platform uses AI-powered analytics to track c... Read more about Manuscry

Live Chat SoftwareDeepConverse is a state-of-the-art live chat software designed to enhance customer service by enabling businesses to engage with customers in real-time. It offers a seamless communication channel for businesses to address customer inquiries, resolve issues, and provide support directly through their website or mobile app. DeepConverse integrates AI-driven chatbots that handle com... Read more about DeepConverse

BeInContact is a powerful help desk software that helps businesses provide top-notch customer support and enhance user experiences. The platform offers a centralized ticketing system that allows support teams to manage and resolve customer inquiries efficiently. BeInContact supports multiple communication channels, including email, live chat, phone calls, and social media, ensuring that customers ... Read more about BeInContact

DynaCampaign is an innovative customer engagement software designed to help businesses enhance their marketing efforts and build strong relationships with their customers. This platform provides a comprehensive suite of tools that enable organizations to create, manage, and analyze multi-channel marketing campaigns effectively. With DynaCampaign, users can easily design personalized campaigns acro... Read more about DynaCampaign

CieloCX is a customer engagement software platform designed to enhance communication and interaction between businesses and their customers. This all-in-one solution enables organizations to manage customer relationships across multiple channels, including email, chat, social media, and phone, ensuring seamless support and engagement at every touchpoint. The platform offers tools for personalized ... Read more about CieloCX

Textla is a powerful SMS marketing software designed to help businesses connect with their customers through personalized, effective text messages. With Textla, companies can send bulk SMS campaigns, promotional offers, reminders, and customer service updates directly to customers’ mobile devices. The platform offers easy-to-use features for creating, scheduling, and tracking SMS campaigns, ensu... Read more about Textla

Airdocs is a customer communications management (CCM) software designed to help businesses automate and streamline their communication processes. Whether it's sending personalized emails, generating invoices, or delivering customer notifications, Airdocs enables companies to manage all customer-facing communications from a single platform. The software provides a robust set of tools for document c... Read more about Airdocs

DemandHub is a customer communication and reputation management software designed to elevate customer engagement and build a positive online presence for businesses. Its core functionality revolves around streamlining customer feedback through automated review requests and follow-ups, making it easier for satisfied customers to share their experiences. DemandHub stands out with its real-time messa... Read more about DemandHub

StoryPulse is an advanced reporting software that helps businesses turn data into actionable insights through interactive and visually engaging reports. The platform offers tools for data collection, analysis, and visualization, enabling users to create reports that tell a clear story with their data. StoryPulse supports integration with multiple data sources, allowing businesses to gather and ana... Read more about StoryPulse

Ackee is a cutting-edge customer engagement software designed to enhance the relationship between businesses and their customers. This platform provides a suite of tools that enable organizations to interact with their audience through personalized messaging, targeted campaigns, and feedback collection. With its user-friendly interface, Ackee allows marketers to create engaging content that resona... Read more about Ackee

OptCulture is a powerful customer loyalty software designed to help businesses build and maintain strong relationships with their customers. With its user-friendly platform, OptCulture allows organizations to create personalized loyalty programs tailored to their audience, enhancing customer engagement and retention. The software offers features such as points tracking, rewards management, and pro... Read more about OptCulture

NHANCE NOW is an innovative customer engagement software designed to help businesses build and maintain strong relationships with their customers through personalized and interactive interactions. The platform offers a comprehensive suite of tools for managing customer communications, tracking engagement metrics, and automating marketing efforts, ensuring that businesses can effectively connect wi... Read more about NHANCE NOW

INO CX is an innovative call center software solution designed to enhance customer support operations. With features like call routing, interactive voice response (IVR), and real-time analytics, INO CX ensures that every customer interaction is handled efficiently and effectively. The platform supports omnichannel communication, including voice, email, chat, and social media, enabling seamless int... Read more about INO CX

Echonovum is a sophisticated survey software designed to capture and analyze customer feedback with ease. The platform allows users to create customized surveys, polls, and questionnaires to gather insights from their target audience. With its intuitive drag-and-drop interface, users can easily design surveys that align with their brand and objectives. Echonovum provides various distribution metho... Read more about Echonovum

icibot is a cutting-edge customer engagement software designed to provide businesses with automated tools for enhancing customer interaction and support. Powered by artificial intelligence (AI), icibot allows companies to create intelligent chatbots that engage with customers across various platforms such as websites, social media, and mobile apps. The software’s conversational capabilities incl... Read more about icibot

Leanbe is a customer engagement software that helps businesses interact with their customers effectively and foster long-lasting relationships. The platform provides tools for personalized communication, feedback collection, and customer journey mapping, ensuring that organizations can meet their customers' needs effectively. Leanbe’s analytics deliver insights into customer behavior, satisfacti... Read more about Leanbe

ChatGen is a customer engagement software that helps businesses foster meaningful interactions with their customers through various channels, including chat, email, and social media. The platform provides tools for real-time messaging, automated responses, and personalized communication, ensuring that organizations can address customer inquiries promptly and effectively. ChatGen’s user-friendly ... Read more about ChatGen

BNA is a sophisticated telephony software solution that provides businesses with the tools they need to manage communication systems efficiently. BNA offers a range of features designed to streamline voice communication, including call routing, voicemail management, conferencing, and call analytics. This platform enables businesses to integrate telephony with other communication channels, ensuring... Read more about BNA

Voicefront is a powerful AI-driven software platform designed to transform voice-based interactions into seamless customer experiences. By using natural language processing (NLP) and machine learning, Voicefront enables businesses to create intelligent voice assistants, chatbots, and automated customer service solutions. The software can interpret spoken language in real time, allowing customers t... Read more about Voicefront

Salesdoor is a specialized CRM software designed for the pharmaceutical and healthcare industries, focusing on streamlining sales and marketing efforts. It offers a robust database of healthcare professionals and facilities, aiding in targeted outreach and networking. The software features advanced segmentation tools, allowing users to tailor their marketing campaigns to specific audiences effecti... Read more about Salesdoor

Most business applications are disconnected, unable to communicate with each other. This often ends up with someone entering the same information in two separate systems. Errors happen, orders get missed, names misspelled. Jarvis solves this problem by bridging the gap between CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning). A single Integrated CRM ERP to manage mar... Read more about Jarvis CRM

SimpleHeatmaps is a user-friendly Web Analytics Software designed to help businesses understand and optimize user behavior on their websites. It offers a comprehensive platform for creating heatmaps, tracking clicks, and analyzing user interactions, providing valuable insights into how visitors engage with web content. Key features include click heatmaps, scroll tracking, and session recordings th... Read more about SimpleHeatmaps

Proxi.vip is an innovative customer loyalty software designed to help businesses cultivate long-term relationships with their customers. This platform provides a comprehensive suite of tools that enables users to create and manage loyalty programs, track customer engagement, and analyze purchasing behavior. With its user-friendly interface, Proxi.vip allows businesses to design customized rewards ... Read more about Proxi.vip

HowLikely is an innovative customer engagement software designed to help businesses measure and improve customer satisfaction and loyalty. This platform provides a suite of tools for collecting feedback through surveys, polls, and realtime analytics, enabling organizations to understand customer perceptions and preferences. With HowLikely, users can easily design customized surveys, distribute the... Read more about HowLikely