Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

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Jingle is a dynamic collaboration software designed to enhance communication and teamwork among remote and in-office teams. This platform provides a comprehensive suite of tools for messaging, video conferencing, and file sharing, ensuring that teams can collaborate seamlessly regardless of their location. With Jingle, users can create dedicated channels for projects, facilitate real-time discussi... Read more about Jingle

Free Trial

Available

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Location

United States

Ekoma is a comprehensive ecommerce software solution designed to empower businesses to establish and manage their online stores effortlessly. It provides a robust set of tools for product management, order processing, payment processing, and customer relationship management, enabling organizations to create a seamless shopping experience for their customers. With its intuitive interface, Ekoma all... Read more about Ekoma

Free Trial

Available

Pricing Type

$20 Per feautre

Location

United States

Thalamus is an advanced customer engagement software designed to help businesses improve customer satisfaction, retention, and loyalty. By offering a comprehensive suite of tools for personalized communication, Thalamus allows organizations to connect with customers across various channels, including email, SMS, social media, and in-app messaging. The software uses artificial intelligence and mach... Read more about Thalamus

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Pricing Type

$1000 Per user

Location

United States

ProInteract is a content management software designed to help organizations create, manage, and distribute digital content efficiently. The platform provides tools for content creation, collaboration, and workflow management, ensuring that teams can produce high-quality content seamlessly. ProInteract’s analytics deliver insights into content performance, audience engagement, and workflow effici... Read more about ProInteract

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Available

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Location

United States

Anvert is a user-friendly email management software solution designed to help businesses and teams streamline and optimize their email communications. The platform offers tools for sorting, categorizing, and archiving emails based on predefined rules, making it easier for users to manage their inboxes and reduce clutter. Anvert’s robust search functionality allows users to quickly locate importa... Read more about Anvert

Free Trial

Available

Pricing Type

$9.9 Per user

Location

Hungary

Uptok is a live chat software designed to enhance customer engagement by providing businesses with real-time communication tools. The platform enables businesses to interact with customers directly through chat, answering questions, resolving issues, and providing assistance in a timely manner. Uptok’s live chat features include customizable chat widgets, automated greetings, and instant respons... Read more about Uptok

Free Trial

Available

Pricing Type

$99.99 Per month

Location

United States

CASTANET is an innovative lead generation software designed to help businesses attract, capture, and convert high-quality leads effectively. The platform offers a suite of tools for creating targeted campaigns, optimizing landing pages, and automating lead nurturing processes, ensuring a steady flow of potential customers. CASTANET features advanced analytics and tracking, providing insights into ... Read more about CASTANET

Free Trial

Available

Pricing Type

$199 Per user

Location

United States

appICE is an advanced marketing automation software designed to help organizations streamline their marketing efforts and improve engagement with their audience. This platform provides users with tools for creating, managing, and optimizing marketing campaigns across various channels, including email, social media, and web. With appICE, businesses can automate routine marketing tasks, such as lead... Read more about appICE

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Available

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Location

India

Brandwise is a customer engagement software platform designed to help businesses strengthen their relationships with customers by delivering personalized and timely communications. The software enables businesses to manage customer interactions across multiple channels, including email, SMS, social media, and web chat, ensuring a consistent experience at every touchpoint. Brandwise uses advanced a... Read more about Brandwise

Free Trial

Available

Pricing Type

$59 Per feautre

Location

India

Thalox is an innovative Predictive Lead Scoring Software designed to help businesses identify and prioritize high-potential leads effectively and efficiently. It offers a comprehensive platform for analyzing lead data, predicting conversion likelihood, and optimizing sales strategies, ensuring that organizations can focus their efforts on the most promising opportunities and drive revenue growth s... Read more about Thalox

Free Trial

Available

Pricing Type

$0 Per one-time

Location

Portugal

Dialoncloud is a robust customer engagement software designed to enhance communication and interaction with customers through various channels. The platform allows businesses to engage with customers via email, SMS, live chat, and social media, providing seamless, multi-channel communication in one place. Dialoncloud helps businesses track and manage customer interactions, ensuring that no message... Read more about Dialoncloud

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NA

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Location

India

Virsaic is a customer communications management (CCM) software that enables businesses to efficiently create, manage, and deliver personalized communications across various channels. This software is especially valuable for organizations that need to send complex or transactional messages, such as billing statements, marketing emails, and customer service notifications. Virsaic provides a centrali... Read more about virsaic

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NA

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Location

United States

CausalFunnel is a next-generation artificial intelligence (AI) software designed to help businesses make smarter, data-driven decisions. The platform uses AI algorithms to analyze complex data sets, identify patterns, and generate actionable insights that can improve decision-making processes across a variety of business functions. CausalFunnel is particularly useful for sales and marketing teams,... Read more about CausalFunnel

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Location

United States

Data and Chatbot Integration

KaraboAI is a powerful AI-driven chatbot software designed to enhance customer engagement, automate communication, and streamline service delivery. It uses natural language processing (NLP) to understand and respond to customer queries in real-time, providing businesses with a smart, 24/7 communication tool. KaraboAI can be integrated into websites, mobile apps, and social media platforms, making ... Read more about KaraboAI

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NA

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Location

South Africa

Dittofeed is a cutting-edge customer engagement software designed to enhance how businesses connect with and retain their customers. By providing a seamless and personalized communication experience, Dittofeed empowers organizations to deliver tailored content and engage with customers across various channels such as social media, email, and websites. The platform uses advanced AI algorithms to an... Read more about Dittofeed

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NA

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Location

United States

Guestro is an advanced customer engagement software designed to enhance the way businesses interact with their customers. This platform helps organizations build stronger, more personalized relationships with their customers by providing a range of tools to engage and communicate effectively. Guestro enables businesses to manage customer interactions across multiple channels, including email, soci... Read more about Guestro

Free Trial

NA

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Location

Sweden

Turn your one-time customers into lifetime customers!

Nector is an all-in-one rewards, loyalty, and reviews solution designed to help e-commerce businesses enhance customer engagement and retention. With Nector, businesses can create personalized rewards programs tailored to their brand and customer preferences. The platform offers seamless integration with web and mobile apps, customizable features, data-driven insights, and the ability to gather va... Read more about Nector

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NA

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Location

India

RetailMotus is an innovative customer engagement software tailored for retail businesses seeking to enhance their customer experience. This platform provides a comprehensive suite of tools designed to foster meaningful interactions between brands and consumers. With features like personalized messaging, loyalty programs, and targeted promotions, RetailMotus empowers businesses to connect with cust... Read more about RetailMotus

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NA

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Location

United Kingdom

GroHawk is a cuttingedge customer engagement software designed to enhance interactions between businesses and their customers. This platform provides a suite of tools for managing customer communications, feedback, and relationshipbuilding initiatives. With GroHawk, users can easily segment their audience, tailor messaging, and monitor engagement metrics to create personalized experiences that res... Read more about GroHawk

Free Trial

Available

Pricing Type

$27 Per feautre

Location

United Kingdom

Antlere is a customer relationship management (CRM) software that provides businesses with tools to streamline interactions, improve customer satisfaction, and enhance sales processes. The platform includes features like contact management, lead tracking, sales automation, and customer segmentation, enabling companies to manage their customer journey effectively. Antlere’s intuitive dashboard of... Read more about Antlere

Free Trial

Available

Pricing Type

$49 Per feautre

Location

United States

Aidahbot is an innovative Customer Engagement Software designed to enhance interactions between businesses and their customers through intelligent automation. It offers a comprehensive platform for creating chatbots and virtual assistants that can engage users in real-time across various channels, including websites, social media, and messaging apps. Aidahbot provides robust tools for building con... Read more about Aidahbot

Free Trial

Available

Pricing Type

$10 Per feautre

Location

Ghana

Preferrd is a specialized review management software designed to help businesses effectively monitor and manage their online reputation. This platform provides a comprehensive suite of tools for collecting customer feedback, analyzing sentiment, and responding to reviews across multiple platforms. With features such as automated review requests, in-depth analytics, and real-time notifications, Pre... Read more about Preferrd

Free Trial

Available

Pricing Type

$60 Per feautre

Location

United Kingdom

Growlytics is an innovative customer engagement software that helps businesses build stronger relationships with their customers. The platform offers a range of tools to enhance communication, including personalized email marketing, automated follow-ups, and loyalty programs. Growlytics allows businesses to segment their customer base and deliver targeted campaigns that drive engagement and retent... Read more about Growlytics

Free Trial

Available

Pricing Type

$69 Per user

Location

India

Optify is an innovative coaching software designed to empower coaches and clients by providing a centralized platform for tracking progress, setting goals, and facilitating communication. The software allows coaches to create personalized plans for their clients, offering tools for goal setting, performance tracking, and feedback. Optify enables clients to monitor their own progress in real-time, ... Read more about Optify

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NA

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Location

United States

Onboardflow is a customer engagement software designed to help businesses onboard new customers and engage them throughout their journey. The platform offers tools for creating personalized onboarding experiences, tracking progress, and providing educational content to help customers get the most out of their products or services. Onboardflow also includes features for automating customer communic... Read more about Onboardflow

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NA

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Location

United Kingdom

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