Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

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Skalin is a customer success software that helps businesses foster and maintain strong customer relationships, aiming to improve retention and satisfaction. With tools for customer onboarding, usage tracking, and feedback collection, Skalin enables businesses to understand customer needs and respond proactively. The software’s real-time insights help customer success teams monitor account health... Read more about Skalin

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NA

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Location

France

Softbrik is a customer engagement software designed to facilitate direct communication between brands and their customers through interactive voice messages and feedback tools. The platform allows businesses to collect customer insights via voice notes, surveys, and feedback forms, providing a personal and accessible way for customers to share their experiences. Softbrik’s AI-powered analytics i... Read more about Softbrik

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NA

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Location

Estonia

KuickFeed is a powerful log management software that simplifies the collection, storage, and analysis of log data for businesses of all sizes. The platform is designed to help organizations track and monitor application, network, and security logs, providing insights into system performance, user activity, and security threats. KuickFeed aggregates logs from multiple sources, including servers, ap... Read more about KuickFeed

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NA

Pricing Type

$99 Per year

Location

United States

Trring Me is a user-friendly chatbot software designed to automate customer service and improve engagement on digital platforms. The software provides tools for creating conversational bots that can answer questions, process orders, and guide users through common queries, reducing response times and enhancing customer satisfaction. Trring Me includes customizable templates, NLP (natural language p... Read more about Trring Me

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Available

Pricing Type

$300 Per month

Location

United Arab Emirates

PERSA is a comprehensive customer engagement software that helps businesses foster deeper connections with their customers across multiple touchpoints. The platform uses AI-powered tools to automate and personalize customer interactions, enabling businesses to engage with customers at the right time, through the right channels. PERSA integrates with email, SMS, social media, and web chat to create... Read more about PERSA

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NA

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Location

United States

InnoFind is a cutting-edge visual search software designed to revolutionize how users interact with digital content and products. The platform enables users to perform searches using images or visual content rather than traditional text-based queries. InnoFind uses advanced image recognition technology to analyze visual elements in photos, screenshots, or videos, helping users find similar product... Read more about InnoFind

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Location

Switzerland

Superfly is an advanced reporting software designed to streamline the process of data collection, analysis, and visualization. It provides businesses with powerful tools to create customized reports that are tailored to their specific needs. With Superfly, users can easily connect to various data sources, aggregate data from multiple systems, and present it in visually appealing dashboards. The pl... Read more about Superfly

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NA

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Location

United Kingdom

Elevate Loyalty, Boost Orders

Flyx is a customer loyalty software that helps businesses build and maintain strong relationships with their customers by offering personalized rewards and incentives. Designed to enhance customer retention and engagement, Flyx allows businesses to create custom loyalty programs that reward customers for repeat purchases, referrals, and other actions that contribute to brand loyalty. The platform ... Read more about Flyx

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Location

Belgium

Simplify, Streamline and Succeed with Best CRM Software - Wortal CRM

WORTAL CRM is customer relationship management (CRM) software that helps businesses to streamline their customer management process. WORTAL CRM is efficient, scalable and powerful software which helps to increase efficiency, drive growth, and improve customer satisfaction. It can be customised as per the needs by small business, medium and large enterprises. Read more about Wortal CRM

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NA

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Location

India

Widgefy is an innovative customer engagement software designed to help businesses connect with their customers more effectively. This platform offers a suite of tools for live chat, customer feedback collection, and automated messaging, enabling businesses to provide timely support and improve customer satisfaction. Widgefy’s userfriendly interface allows customer service teams to manage interac... Read more about Widgefy

Free Trial

Available

Pricing Type

$10 Per month

Location

Ukraine

Qonvo is an intuitive live chat software designed to enhance customer support and engagement. With its user-friendly interface, businesses can provide real-time assistance to website visitors, addressing queries, solving problems, and improving customer satisfaction. The platform supports automated chatbot responses for common inquiries, enabling businesses to offer immediate assistance while redu... Read more about Qonvo

Free Trial

Available

Pricing Type

$67 Per user

Location

United States

vClerk is an innovative customer engagement software designed to enhance interactions and build stronger relationships with your customers. This platform offers tools for personalized communication, automated messaging, and customer feedback collection, ensuring that your business can engage with customers effectively across multiple channels. With features like CRM integration, analytics, and seg... Read more about vClerk

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NA

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Location

Norway

Mesg.ai is an innovative customer engagement software that uses artificial intelligence (AI) to enhance interactions between businesses and their customers. The software helps businesses automate and personalize customer interactions through chatbots, messaging platforms, and email, providing seamless communication across multiple channels. Mesg.ai’s AI-powered features analyze customer behavior... Read more about Mesg.ai

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Available

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Location

United Kingdom

Sigma Voice is an advanced auto dialer software that automates the dialing process for call centers and telemarketing campaigns. Designed to increase productivity and streamline communication, Sigma Voice eliminates the need for agents to manually dial numbers, allowing them to focus on engaging with customers. The software uses predictive dialing technology to automatically connect calls to avail... Read more about Sigma Voice

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Available

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Location

United States

MarketSurge is a dynamic SMS marketing software designed to help businesses reach their customers directly via text messaging. With its easy-to-use platform, businesses can create, schedule, and send targeted SMS campaigns to engage with their audience instantly. MarketSurge offers a variety of features, including customizable templates, audience segmentation, and real-time reporting, to help busi... Read more about MarketSurge

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NA

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Location

United States

ReFrame Engage is an efficient and user-friendly appointment scheduling software designed to streamline the process of booking meetings, appointments, and events for businesses in various sectors. It allows customers and clients to schedule appointments at their convenience by offering a flexible online booking system. With real-time availability tracking, ReFrame Engage prevents double-bookings a... Read more about ReFrame Engage

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Deebr is a customer engagement software that focuses on enhancing interactions between businesses and their customers. This platform offers a variety of tools for managing customer relationships, tracking feedback, and analyzing engagement metrics. With features like personalized messaging, automated follow-ups, and customer segmentation, Deebr enables businesses to tailor their communications and... Read more about Deebr

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NA

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Location

France

hello24.ai is an innovative conversational AI platform designed to enhance customer engagement through intelligent, automated interactions. The platform leverages advanced natural language processing (NLP) and machine learning algorithms to understand and respond to customer inquiries in real time, offering a human-like experience. hello24.ai can be integrated into websites, mobile apps, and messa... Read more about hello24.ai

Free Trial

Available

Pricing Type

$20 Per month

Location

India

Videoup is a customer engagement software that uses video content to boost customer interaction and drive engagement. This platform allows businesses to create, manage, and distribute personalized video messages, enhancing customer relationships and providing a memorable experience. Videoup supports features like video hosting, analytics, and in-video call-to-actions, making it easy to monitor eng... Read more about Videoup

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NA

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Location

United States

Tractivity is a customer engagement software that helps businesses build meaningful relationships with their customers through personalized communication and targeted outreach. With tools for tracking customer interactions, sending automated messages, and segmenting audiences, Tractivity enables businesses to engage customers at every stage of the journey. The software also provides analytics on c... Read more about Tractivity

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NA

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Location

United Kingdom

Geta.ai is a powerful conversational AI platform designed to help businesses automate customer interactions and enhance engagement through intelligent chatbots. Leveraging natural language processing (NLP) and machine learning, Geta.ai enables organizations to create personalized, human-like conversations across a variety of channels, including websites, mobile apps, and social media platforms. Wi... Read more about Geta.ai

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NA

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Location

India

DealLab is a customer engagement software that helps businesses foster stronger relationships with their customers by providing personalized experiences and targeted communications. The platform offers a suite of tools for managing customer interactions, from lead generation and nurturing to post-sale support. With DealLab’s segmentation features, businesses can categorize their customers based ... Read more about DealLab

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NA

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Location

United States

Swan AI is an advanced customer engagement software designed to help businesses build stronger, more personalized relationships with their customers. By leveraging artificial intelligence, Swan AI offers a suite of tools that enable companies to track customer interactions, predict behavior, and deliver targeted messaging across multiple channels. The software helps businesses automate personalize... Read more about Swan AI

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NA

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Location

India

ChatterPillar is a dynamic customer engagement software designed to help businesses build and maintain stronger relationships with their customers. With the rise of omnichannel communication, ChatterPillar provides a centralized platform for businesses to interact with customers across various channels, including email, live chat, social media, and messaging apps. The software allows businesses to... Read more about ChatterPillar

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NA

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Location

India

360 WiFi Marketing is an innovative customer loyalty software designed to enhance engagement and retention for businesses across various industries. This platform enables organizations to create and manage loyalty programs that reward customers for their purchases and interactions. With customizable rewards and offers, businesses can tailor their loyalty initiatives to meet customer preferences, e... Read more about 360 WiFi Marketing

Free Trial

Available

Pricing Type

$79.99 Per feautre

Location

United Kingdom

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