Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

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kustomeroo is an advanced call center software designed to help businesses manage customer interactions efficiently and improve service delivery. With features such as automatic call distribution (ACD), interactive voice response (IVR), and call routing, kustomeroo ensures that calls are directed to the right agents quickly, minimizing wait times and enhancing the customer experience. The platform... Read more about kustomeroo

Free Trial

Available

Pricing Type

$19 Per user

Location

United States

Mehery is a customer engagement software designed to enhance the way businesses interact with their customers. The platform provides a comprehensive suite of features that allow companies to engage customers through multiple channels, including email, chat, SMS, social media, and more. Mehery helps businesses personalize their communications, enabling them to create tailored messages based on cust... Read more about Mehery

Free Trial

Available

Pricing Type

$49.99 Per month

Location

India

CallXP is a customer engagement software designed to help businesses build stronger relationships with their customers by providing seamless communication channels and personalized experiences. The platform integrates voice, chat, email, and social media interactions, allowing businesses to engage with customers through their preferred communication channels. CallXP includes features for tracking ... Read more about CallXP

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NA

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Location

India

Kasplo is a robust email marketing software that enables businesses to create, manage, and track email campaigns that resonate with their audience. This platform allows users to design professional-looking emails through an intuitive drag-and-drop editor, making it easy for non-designers to create visually appealing content. Kasplo also supports personalized email features, allowing businesses to ... Read more about Kasplo

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Available

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Location

India

CEX360 Omnichannel CX Planning is an advanced customer engagement software that helps businesses deliver personalized, consistent, and seamless customer experiences across all touchpoints. With its omnichannel approach, CEX360 integrates communication channels such as email, social media, chat, and voice into a unified platform, allowing businesses to engage with customers at every stage of the jo... Read more about CEX360 Omnichannel CX Planning

Free Trial

NA

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Location

Romania

TxContact is a robust customer engagement software that enables businesses to improve communication with their customers across multiple channels. With TxContact, companies can manage customer inquiries, complaints, feedback, and requests in real time, enhancing customer satisfaction and loyalty. The software integrates seamlessly with email, live chat, social media, and SMS, allowing businesses t... Read more about TxContact

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NA

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Location

United States

Talk2us is an intuitive survey software designed to gather valuable feedback from customers and employees, helping organizations make informed decisions. This platform offers a variety of customizable templates and question types, enabling users to create surveys that cater to their specific needs. With Talk2us, organizations can collect data through multiple channels, including web links, email, ... Read more about Talk2us

Free Trial

Available

Pricing Type

$20 Per user

Location

United States

Karnival Receipts is an innovative customer engagement software designed to help businesses build stronger relationships with their customers through personalized receipts and rewards programs. This platform allows companies to send digital receipts via email, which can be customized with offers, discounts, and loyalty rewards. Karnival Receipts’ customerfriendly interface provides businesses wi... Read more about Karnival Receipts

Free Trial

Available

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Location

India

PipeOneMe is an innovative customer relationship management (CRM) software designed to help businesses build stronger relationships with their customers. With a focus on simplicity and efficiency, PipeOneMe offers a range of tools to streamline communication, manage contacts, and improve sales processes. The software features a centralized database where all customer interactions, from emails to p... Read more about PipeOneMe

Free Trial

Available

Pricing Type

$10 Per month

Location

United States

Skripts is a Customer Engagement Software designed to help businesses connect with their customers through personalized communication across multiple channels. The platform offers tools for creating and managing automated messages, customer feedback surveys, and targeted campaigns. Skripts allows businesses to segment their customer base, enabling the delivery of tailored content based on customer... Read more about Skripts

Free Trial

NA

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Location

Australia

allswers is a dynamic customer engagement software designed to help businesses build meaningful relationships with their customers. The platform enables companies to provide personalized, proactive communication through multiple channels, including email, chat, and social media. With allswers, businesses can automate responses to customer queries, create targeted marketing campaigns, and track cus... Read more about allswers

Free Trial

Available

Pricing Type

$85 Per feautre

Location

Spain

Maneki is an innovative customer engagement software designed to help businesses enhance their interactions with customers and improve satisfaction levels. This platform provides tools for managing customer feedback, communication, and support, ensuring that organizations can build strong relationships with their clients. With features such as automated surveys, real-time feedback collection, and ... Read more about Maneki

Free Trial

NA

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Location

United Kingdom

Guestranet is a customer engagement software designed to help businesses connect with their audience, improve satisfaction, and build long-term relationships. With Guestranet, companies can manage customer feedback, track engagement metrics, and send personalized communications, enhancing the customer journey. The platform includes tools for survey creation, feedback collection, and real-time anal... Read more about Guestranet

Free Trial

NA

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Location

Germany

Mteja is an innovative customer engagement software that simplifies interactions between businesses and their customers. Designed to improve customer satisfaction, Mteja integrates various communication channels—such as SMS, email, and social media—into a unified platform. This tool helps companies track and manage customer inquiries, send timely responses, and nurture long-term relationships ... Read more about Mteja

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NA

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Location

Uganda

Qnvert is a customer engagement software designed to help businesses foster meaningful interactions and build strong relationships with their customers. The platform enables businesses to engage customers across multiple channels, including email, SMS, social media, live chat, and push notifications. Qnvert offers advanced segmentation tools, allowing businesses to personalize their communication ... Read more about Qnvert

Free Trial

NA

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Location

India

Stames is an advanced help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a comprehensive suite of features including ticket management, multi-channel support, automated workflows, knowledge base integration, real-time analytics, and collaboration tools, ensuring that all aspects of customer support are seamlessly handl... Read more about Stames

Free Trial

Available

Pricing Type

$12.99 Per user

Location

Ghana

HOM is a comprehensive maintenance management software designed to streamline facility management and maintenance operations for businesses and organizations. This platform provides users with powerful tools for tracking maintenance requests, managing work orders, and scheduling preventive maintenance activities. With HOM, facility managers can easily create and assign tasks, monitor progress, and... Read more about HOM

Free Trial

Available

Pricing Type

$3.9 Per month

Location

Turkey

Articence is a powerful artificial intelligence (AI) software designed to help businesses leverage advanced AI techniques to enhance decision-making, automation, and overall efficiency. The platform offers a range of machine learning and natural language processing tools that enable companies to analyze large datasets, uncover insights, and predict future trends. Articence’s user-friendly interf... Read more about Articence

Free Trial

NA

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Location

United States

Corelation is a powerful data analysis software that enables businesses to extract valuable insights from large datasets and make informed decisions. The software offers a suite of analytical tools, including data mining, statistical analysis, and machine learning, that can be applied to a wide range of industries, from finance to healthcare. Corelation’s advanced algorithms allow users to ident... Read more about Corelation

Free Trial

NA

Pricing Type

$77 Per month

Location

Denmark

Usermost is a customer engagement software designed to help businesses enhance customer experiences, foster loyalty, and drive long-term relationships. By offering a suite of powerful engagement tools, Usermost enables businesses to interact with customers across various channels, including email, SMS, web chat, and social media. With features like targeted messaging, personalized recommendations,... Read more about Usermost

Free Trial

NA

Pricing Type

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Location

Canada

SuccessBoard is a customer success software designed to help businesses enhance their customer relationships by providing actionable insights into customer health, satisfaction, and engagement. The platform offers a comprehensive view of each customer’s journey, from onboarding to ongoing support, enabling businesses to track important metrics such as churn risk, product usage, and customer sati... Read more about SuccessBoard

Free Trial

NA

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Location

India

Hailr is a customer loyalty software designed to help businesses build long-term relationships with their customers through personalized rewards programs. The platform allows businesses to create and manage loyalty programs that are tailored to their unique customer base, offering rewards such as discounts, points, exclusive access, or special promotions. Hailr’s features include automated email... Read more about Hailr

Free Trial

NA

Pricing Type

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Location

South Africa

Automatically send a LinkedIn DM when a new user signs up for your SaaS

Boost Activation Rates: Automatically send personalized LinkedIn DMs the moment someone signs up. Example: A welcome message that says, "Thanks for joining us! Here’s a quick tip to get you started..." immediately reaches new users, making them feel valued and seen. Convert More Users: Target engaged users with special offers through LinkedIn DMs, effectively converting them into premium sub... Read more about Welcomessage

Free Trial

7 Days

Pricing Type

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Location

France

Platos is a feature-rich survey software designed to help businesses and organizations gather valuable feedback from customers, employees, and other stakeholders. Whether conducting market research, employee engagement surveys, or customer satisfaction assessments, Platos provides an intuitive platform to create, distribute, and analyze surveys. The software offers customizable survey templates, q... Read more about Platos

Free Trial

Available

Pricing Type

$195 Per user

Location

Australia

Sweesh is a powerful SMS marketing software that helps businesses engage with their customers through personalized text messaging campaigns. With Sweesh, businesses can create and send bulk SMS messages to their customer base, promoting sales, discounts, events, and updates in real time. The platform allows for easy segmentation of contact lists, enabling businesses to target specific customer gro... Read more about Sweesh

Free Trial

NA

Pricing Type

Contact Vendor

Location

South Africa

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