Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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Last Updated: October 01, 2025

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938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

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Digital Business profile

Think Krofile as your business’s virtual front door—a comprehensive digital business card that enhances customer engagement and simplifies online discovery. It’s more than just a Link-in-Bio tool—it’s an all-in-one Landing Page Builder, Smart Link Manager, and QR Code Generator , designed to make your business instantly accessible anywhere, anytime . Read more about Krofile

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Revelator is a dynamic customer engagement software designed to enhance interactions between businesses and their customers across various channels. This platform provides tools that enable organizations to manage customer relationships effectively, gather feedback, and create personalized experiences. With Revelator, businesses can segment their audience, allowing for targeted marketing campaigns... Read more about Revelator

Free Trial

Available

Pricing Type

$299 Per user

Location

United States

PxidaCX is a cutting-edge customer experience software designed to help organizations enhance interactions with customers and improve overall satisfaction. The platform offers tools for gathering feedback, analyzing customer behavior, and managing relationships, enabling businesses to create tailored experiences that meet customer needs. PxidaCX provides features like survey creation, sentiment an... Read more about PxidaCX

Free Trial

Available

Pricing Type

$24 Per feautre

Location

United States

Wayfarer is a gamification software that enables businesses to engage, motivate, and retain customers or employees through interactive, game-like experiences. By incorporating elements such as points, leaderboards, rewards, and challenges, Wayfarer transforms routine tasks into fun, engaging activities that inspire higher levels of participation and productivity. The platform can be customized to ... Read more about Wayfarer

Free Trial

NA

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Location

United States

Reward Rally is a customer engagement platform that turns routine interactions into exciting experiences with elements such as points, badges, and leaderboards. Seamlessly integrating with Zoho Desk, Zoho CRM, and Microsoft Azure, it enhances customer loyalty by offering personalized rewards from over 250 partner brands, making engagement both irresistible and rewarding! Read more about Reward Rally

Free Trial

More than 30 days

Pricing Type

$49 Per month

Location

India

AlphaChat is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform provides a seamless way for organizations to connect with their customers in real time, improving response times and customer satisfaction. AlphaChat features an intuitive interface that allows support agents to manage multiple chats simultaneously, ensuring eff... Read more about AlphaChat

Free Trial

Available

Pricing Type

$399 Per month

Location

Estonia

SimpleFeedback is a user-friendly customer service software designed to help businesses collect and manage customer feedback efficiently. The platform allows companies to create customized surveys, feedback forms, and rating systems that can be distributed through various channels, including email, SMS, and websites. With SimpleFeedback, businesses can gather real-time insights into customer satis... Read more about SimpleFeedback

Free Trial

NA

Pricing Type

$9 Per feautre

Location

United States

Sankey diagrams speak louder than tables

SankeyJourney is a diagram software specifically designed to create complex Sankey diagrams, which are useful for visualizing data flows and relationships within systems. Ideal for engineers, analysts, and data scientists, SankeyJourney provides intuitive tools to build and customize diagrams with ease. The software supports a variety of data inputs, allowing users to depict resource flows, energy... Read more about SankeyJourney

Free Trial

Available

Pricing Type

$19.99 Per user

Location

Belgium

StellarTech.ai is an advanced conversational AI platform designed to help businesses enhance customer interactions and automate communication processes through intelligent chatbots and virtual assistants. The platform leverages natural language processing (NLP) and machine learning to deliver personalized, human-like conversations across various communication channels, including websites, mobile a... Read more about StellarTech.ai

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NA

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Location

United States

Recur is an innovative customer engagement software designed to help businesses build lasting relationships with their customers. Whether you're looking to increase retention, drive loyalty, or boost customer satisfaction, Recur offers a comprehensive suite of tools to enhance your engagement strategies. The software enables personalized communication through targeted emails, SMS, and push notific... Read more about Recur

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

Trelae is a powerful business intelligence software designed to transform raw data into actionable insights for smarter decision-making. It provides businesses with a comprehensive suite of analytics tools that help users gather, analyze, and visualize data from multiple sources, including databases, cloud services, and spreadsheets. With Trelae, teams can create interactive dashboards, reports, a... Read more about trelae

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

AI Agents for Marketing

Titanmind strengthens customer engagement by enabling businesses to design AI agents that deliver personalized interactions at scale. These agents adapt to brand voice, analyze customer data, and generate targeted content in real time, helping teams build trust, improve responsiveness, enhance customer satisfaction, and drive stronger, long-term relationships consistently across multiple digital ... Read more about Titanmind

Free Trial

NA

Pricing Type

Contact Vendor

Location

Singapore

Gamification Based Loyalty Platform

RapidMule redefines customer engagement by turning ordinary interactions into playful, motivating experiences. Instead of passively tracking clicks or visits, businesses can design gamified journeys where users feel recognized and rewarded at every step. With personalized challenges, progress tracking, and meaningful rewards, RapidMule helps brands deepen relationships and keep customers actively... Read more about RapidMule

Free Trial

Available

Pricing Type

Contact Vendor

Location

Türkiye

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