Best Online Customer Engagement Software

Maropost Marketing Cloud is a versatile digital marketing platform designed to streamline customer engagement across multiple channels. Its standout feature is the integration of email marketing, social media, mobile, and web channels into a single platform, enabling a unified approach to customer communications. The software shines with its advanced automation capabilities, allowing businesses to... Read more about Maropost Marketing Cloud

Glance is a robust web conferencing software that enhances online communication and collaboration for businesses and teams. With features such as screen sharing, video conferencing, and real-time chat, Glance makes it easy for users to connect and engage, regardless of location. The software is designed for various applications, including remote meetings, training sessions, and customer support, p... Read more about Glance

CrowdTwist is a powerful customer loyalty software designed to help businesses build and manage effective loyalty programs. This platform provides tools for creating personalized rewards, tracking customer engagement, and analyzing program performance. With CrowdTwist, businesses can easily design loyalty campaigns that resonate with their customers, encouraging repeat purchases and enhancing bran... Read more about CrowdTwist

Moxo is a powerful digital signature software designed to streamline document signing processes for businesses. This platform provides users with tools to create, send, and manage digital documents securely, ensuring that all transactions are efficient and compliant with legal standards. With features for customizable templates, multi-party signing, and real-time tracking, Moxo enhances the signin... Read more about Moxo

MessageGears is a powerful email marketing software designed to help businesses create, manage, and optimize their email campaigns for maximum engagement and ROI. It offers a comprehensive suite of tools for designing visually appealing emails, segmenting audiences, automating workflows, and tracking performance metrics. MessageGears' intuitive drag-and-drop editor enables marketers to craft perso... Read more about MessageGears

Maropost is a sophisticated Email Tracking Software designed to optimize email marketing strategies for businesses. It offers a comprehensive suite of tools for creating, sending, and monitoring email campaigns, ensuring maximum engagement and effectiveness. Maropost’s intuitive interface allows marketers to design visually appealing emails, segment audiences, and automate email sequences based ... Read more about Maropost

Amperity is a sophisticated data management platform designed to help businesses unlock the full potential of their customer data. By aggregating data from multiple sources, including CRM, transactional systems, and social media platforms, Amperity creates unified customer profiles that provide a single view of the customer across all touchpoints. This 360-degree view allows businesses to gain dee... Read more about Amperity

WorldCard Team is an innovative contact management software designed to help businesses organize, manage, and share contact information efficiently across teams. The platform allows users to scan and digitize business cards, transforming physical contact details into searchable digital records. WorldCard Team offers centralized contact management, ensuring that all team members have access to up-t... Read more about WorldCard Team

Chaordix is an innovative community software solution designed to foster engagement and collaboration among members of an organization or interest group. This platform provides tools for creating and managing online communities, enabling users to share ideas, resources, and feedback in a structured environment. With features such as discussion forums, polls, and event management, Chaordix enhances... Read more about Chaordix

inConcert Conversational Bot is an advanced conversational AI platform designed to streamline customer service interactions and boost engagement through automated chatbots. This software enables businesses to create intelligent, self-learning bots that can converse naturally with customers, answer queries, and provide solutions to common issues. The bot uses natural language processing (NLP) to un... Read more about inConcert Conversational Bot

TeamSupport Messaging & Live Chat is a customer support software that empowers businesses to provide real-time assistance to customers through live chat, messaging, and chatbot interactions. This software helps improve customer satisfaction by offering an immediate communication channel where users can get answers to their questions or resolve issues without having to wait for email responses or p... Read more about TeamSupport Messaging & Live Chat

TeamSupport is a customer support software designed to help businesses manage client interactions and support tickets more effectively. It enables teams to collaborate on resolving customer issues by providing a shared view of customer data and interactions. Key features include ticket management, which organizes and prioritizes customer inquiries, and a knowledge base that helps customers find an... Read more about TeamSupport

PathFactory is a comprehensive software solution designed to elevate content experiences for businesses. With its user-friendly interface, the platform empowers users to create, organize, and personalize content journeys seamlessly. PathFactory's content hubs centralize assets, providing a user-friendly repository for efficient content management. The software's personalization features enable bus... Read more about PathFactory

Viafoura is a digital experience platform that enhances audience engagement for media and publishing companies. It's designed to build and maintain active online communities around content. Viafoura offers real-time commenting features, allowing readers to discuss and engage with articles and media. The platform includes tools for moderation and community management, ensuring a safe and respectful... Read more about Viafoura

Kustomer is a cloud-based customer service platform renowned for its innovative approach to handling customer interactions. Unlike traditional customer support systems that manage queries as separate tickets, Kustomer views and treats all interactions with a customer as part of a single, continuous conversation. This holistic approach ensures a more personalized and context-rich customer experienc... Read more about Kustomer

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM

Simplify360 is a powerful and user-friendly social media management software that simplifies the complexities of online brand management. With its intuitive interface, it offers a comprehensive suite of tools for monitoring, analyzing, and engaging with your audience across various social media platforms. You can effortlessly track mentions, analyze sentiment, and gather valuable insights to make ... Read more about Simplify360

Acquire is a cutting-edge customer communication platform that stands out for its comprehensive suite of features designed to enhance customer experience. It uniquely combines live chat, AI-powered chatbots, and co-browsing technology, allowing agents to interact with customers' screens for more effective support. Acquire's video and voice chat capabilities add a personal touch to customer interac... Read more about Acquire

Kommo is an advanced lead management software designed to help businesses optimize their sales processes and improve lead conversion rates effectively. This platform offers a comprehensive suite of tools for capturing, tracking, and nurturing leads throughout the sales funnel. With its user-friendly interface, sales teams can easily manage interactions, schedule follow-ups, and analyze lead perfor... Read more about Kommo

Xperience is an advanced Call Center Software designed to optimize and enhance the operations of customer service and support centers. It offers a comprehensive platform for managing inbound and outbound calls, tracking customer interactions, and improving overall call center efficiency. Key features include automated call routing, interactive voice response (IVR) systems, and real-time monitoring... Read more about Xperience

Vesta is a versatile community software designed to foster engagement and collaboration among users within online communities. This platform provides a range of features that enable users to create, manage, and grow their communities effortlessly. With Vesta, community managers can customize member profiles, create discussion forums, and facilitate events, ensuring an interactive and inclusive env... Read more about Vesta

idomoo is a powerful video-making software that enables businesses to create personalized, data-driven videos for marketing, customer engagement, and communication. The platform allows users to create dynamic video content that can be customized based on individual customer data, such as names, purchase history, or preferences. idomoo’s user-friendly interface offers a range of templates and edi... Read more about idomoo

inConcert Contact Center is an advanced call center software solution that empowers businesses to manage customer interactions efficiently. It offers a robust suite of features, including multi-channel support for voice, email, and chat, ensuring seamless customer communication across platforms. With its intelligent routing capabilities, inConcert assigns calls to the most qualified agents, enhanc... Read more about inConcert Contact Center

Jahia is a comprehensive digital asset management (DAM) software designed to help businesses organize, store, and share digital content. With its powerful search and tagging capabilities, Jahia allows users to easily locate and retrieve assets, ensuring that content is always accessible when needed. The platform supports various media types, including images, videos, documents, and audio files, en... Read more about Jahia

Octane AI is a powerful customer engagement software designed to help businesses enhance their interactions with customers and drive conversions. The platform provides tools for creating personalized experiences through chatbots, quizzes, and surveys, enabling organizations to engage customers effectively across various channels. Octane AI allows users to gather customer data and preferences, faci... Read more about Octane AI