Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

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StackAdapt is an advanced reporting software designed for digital marketing campaigns, providing marketers with comprehensive insights into their performance metrics. This platform allows users to track key performance indicators (KPIs) across various channels, including display, video, and social media advertising. StackAdapt's intuitive dashboard presents data in visually appealing formats, maki... Read more about StackAdapt

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NA

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Location

Canada

Vibes is an SMS marketing software designed to enable businesses to build, automate, and measure SMS campaigns that drive customer engagement and conversion. With its user-friendly interface, Vibes makes it easy for businesses to create personalized mobile messaging campaigns, send them at optimal times, and analyze the results. The platform offers a range of advanced features including SMS automa... Read more about Vibes

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NA

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Location

United States

The Intelligent Engagement Platform is an AI-powered software solution designed to enhance customer engagement through personalized interactions and automated workflows. By leveraging advanced machine learning algorithms, it analyzes vast amounts of customer data and behaviors to provide highly personalized and context-driven recommendations, messages, and experiences. This platform enables busine... Read more about Intelligent Engagement Platform

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NA

Pricing Type

$0.01 Per feautre

Location

Belgium

NeoAssist is a cutting-edge customer service software designed to enhance communication between businesses and their customers. With features that include live chat, ticket management, and automated responses, NeoAssist helps companies provide timely and effective support. Its user-friendly interface allows customer service representatives to manage inquiries from multiple channels seamlessly, ens... Read more about NeoAssist

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NA

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Location

Brazil

METAmakeR is a cutting-edge virtual reality (VR) software solution designed to create immersive, interactive 3D environments for a wide range of industries. Whether for training, simulations, entertainment, or virtual tours, METAmakeR enables users to design and deploy fully interactive VR experiences with ease. The platform supports a range of VR hardware, allowing businesses to create and delive... Read more about METAmakeR

Free Trial

Available

Pricing Type

$20 Per month

Location

Taiwan

Create your own community platform. No coding required!

Disciple is a versatile community-building platform designed for creators and brands. It empowers users to create their own independent, customizable social networks. The software stands out for its user-friendly interface, making it accessible even to those without technical expertise. Key features include content management tools, allowing for the easy sharing of articles, videos, and images. It... Read more about Disciple

Free Trial

Available

Pricing Type

$729 Per month

Location

United Kingdom

Full-Stack Customer Engagement and Retention Platform

WebEngage is a multi-channel marketing automation software that empowers businesses to create more personalized and effective customer engagement strategies. It focuses on enhancing user experience across various digital platforms including email, SMS, in-app messages, and web notifications. With its robust segmentation and targeting capabilities, WebEngage allows marketers to deliver highly perso... Read more about WebEngage

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NA

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Location

India

Insights-led Customer Engagement Platform

MoEngage is an intelligent customer engagement platform designed to aid businesses in understanding and responding to their customers' needs more effectively. This software excels in analyzing customer behavior across various digital touchpoints, enabling companies to craft personalized marketing strategies. MoEngage's key features include automation of marketing campaigns, real-time segmentation,... Read more about MoEngage

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NA

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Location

United States

Great patient relationships start with great communication.

Solutionreach is a dynamic software platform designed to enhance patient engagement in healthcare settings. It excels in automating appointment reminders and confirmations, significantly reducing missed appointments. The software offers customizable communication options, like emails and texts, for personalized patient interaction. Solutionreach's online scheduling feature streamlines appointment ... Read more about Solutionreach

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NA

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Location

United States

Online Form Builder For AI-Powered Lead Generation

involve.me is a versatile and user-friendly software designed to enhance customer engagement and data collection. It specializes in creating interactive content such as quizzes, surveys, forms, and calculators. Its drag-and-drop interface makes it easy to design customized, branded content without needing technical skills. A standout feature is its ability to personalize user experiences based on ... Read more about involve.me

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

Cross-Channel Marketing Automation Platform

Listrak is a comprehensive digital marketing platform specializing in optimizing customer engagement and revenue. Its standout feature is the unified customer database, which consolidates data across channels for a 360-degree customer view. Listrak excels in personalized email marketing, using advanced segmentation and predictive analytics to deliver targeted content. The platform also offers robu... Read more about Listrak

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NA

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Location

United States

Annex Cloud Loyalty Experience Platform is an innovative customer loyalty software designed to help businesses create, manage, and optimize their loyalty programs. This platform offers a suite of tools that empower organizations to build meaningful relationships with their customers by rewarding engagement and encouraging repeat purchases. With Annex Cloud, users can easily design customized loyal... Read more about Annex Cloud Loyalty Experience Platform

Free Trial

NA

Pricing Type

$15000 Per feautre

Location

United States

Snaps is a versatile artificial intelligence software platform designed to empower businesses with advanced AI-driven solutions for a wide range of applications. From machine learning and natural language processing to computer vision and predictive analytics, Snaps provides the tools necessary to develop, deploy, and scale intelligent systems efficiently. The platform offers an intuitive interfac... Read more about Snaps

Free Trial

NA

Pricing Type

$0.01 Per feautre

Location

United States

Mapp Marketing Cloud is a comprehensive email marketing software designed to help businesses create, manage, and optimize their email campaigns effectively. It offers a robust platform for designing visually appealing emails, segmenting audiences, and automating campaign workflows, ensuring targeted and personalized communication. Mapp Marketing Cloud features advanced analytics and reporting tool... Read more about Mapp Marketing Cloud

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NA

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Location

United States

Baremetrics is a powerful business intelligence software designed to provide startups and subscription-based businesses with real-time analytics and insights into their key performance metrics. It offers a comprehensive platform for tracking revenue, churn, customer acquisition, and other critical KPIs with precision and ease. Baremetrics features intuitive dashboards, automated reporting, and adv... Read more about Baremetrics

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Available

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Location

United States

Customer Satisfaction Survey App

Customer Thermometer is a feedback collection tool that allows businesses to gauge customer satisfaction quickly and easily. It offers one-click email surveys, enabling customers to respond effortlessly. This tool integrates with various email and helpdesk platforms for streamlined operations. Key features include real-time reporting, alerting businesses instantly when feedback is received. Custom... Read more about Customer Thermometer

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Available

Pricing Type

$29 Per month

Location

United Kingdom

Whatfix is a leading digital adoption platform designed to facilitate user onboarding and enhance the experience of software applications. This platform provides tools for creating interactive guides, tutorials, and training modules, ensuring that users can quickly learn how to navigate and utilize new software features. Whatfix includes analytics capabilities that track user engagement and learni... Read more about Whatfix

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Available

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Location

United States

emBlue is a powerful email marketing software designed to help businesses create, automate, and optimize email campaigns to reach and engage their target audience. The platform provides tools for designing professional email templates, segmenting mailing lists, and personalizing content, ensuring that businesses can deliver relevant and engaging emails to their subscribers. emBlue’s automation f... Read more about emBlue

Free Trial

Available

Pricing Type

$180 Per month

Location

Argentina

Batch is a cutting-edge push notifications software designed to help businesses engage and retain their mobile and web audiences effectively. This platform offers a range of features, including personalized messaging, automated campaigns, and real-time analytics. Batch enables businesses to send targeted notifications based on user behavior, preferences, and segmentation, ensuring that messages ar... Read more about Batch

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Available

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Location

France

Intouch Insight CX Platform is a robust complaint management software designed to improve customer experience by efficiently handling and resolving customer complaints. This platform provides tools for tracking, categorizing, and analyzing complaints, enabling businesses to identify recurring issues and take corrective action. With automated workflows and real-time notifications, Intouch Insight C... Read more about Intouch Insight CX Platform

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NA

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Location

Canada

PAR Punchh is a customer loyalty software that helps businesses enhance customer engagement and drive repeat purchases through personalized rewards programs. The platform enables companies to create and manage loyalty programs that reward customers for their purchases, social media interactions, and other brand engagements. PAR Punchh offers robust analytics to track customer behavior, preferences... Read more about PAR Punchh

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NA

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Location

United States

SundaySky is an innovative customer engagement software designed to enhance the way businesses interact with their customers through personalized video content. The platform provides tools for creating and distributing dynamic video experiences that can inform, educate, and engage customers effectively. With its user-friendly interface, SundaySky allows marketers to customize video templates, inte... Read more about SundaySky

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NA

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Location

United States

Improve your website's conversion rate using our collection of tools including Dynamic Heatmaps, Session Recordings and Surveys.

Lucky Orange is an innovative software tool designed to help businesses understand and improve their website's user experience. It offers a suite of features including real-time visitor tracking, heatmaps, session recordings, and conversion funnels. With real-time tracking, businesses can see how visitors are interacting with their site at any moment, offering immediate insights into user behavior... Read more about Lucky Orange

Free Trial

7 Days

Pricing Type

$32 Per month

Location

United States

Sales CRM + Sales Automation Platform

LeadSquared CRM is a versatile software designed to streamline sales and marketing activities, particularly for high-velocity sales processes. It's user-friendly and focuses on automating key tasks to increase efficiency. The software excels in lead capture, tracking interactions, and nurturing leads through the sales funnel. With LeadSquared, businesses can easily manage customer data and follow-... Read more about LeadSquared CRM

Free Trial

NA

Pricing Type

$2500 Per month

Location

India

Understand and elevate your app’s reputation

AppFollow is a versatile software tool tailored for app tracking and management, offering a comprehensive solution for businesses and developers. It specializes in monitoring app reviews and ratings across various platforms, helping users stay updated with customer feedback. A standout feature is its real-time analytics, providing insights into app performance and user sentiment. AppFollow simplif... Read more about AppFollow

Free Trial

Available

Pricing Type

$179 Per month

Location

Finland

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