Software Category

Best Online Customer Engagement Software - Page 6

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.7 average rating from 488 reviews
Last Updated: September 09, 2026
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Popular Picks in Customer Engagement Software

Complete Product Directory

List of Top Web-Based Customer Engagement Software - Page 6

Continue with products 126–150. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Customer Engagement Software Products 126–150

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown

Overview

Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can dist...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

Medallia Concierge is a cutting-edge customer communications management software designed to enhance customer engagement and streamline communication processes. This platform enables organizations to gather and analyze customer feedback, providing valuable insights into customer...

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Free TrialAvailable Starting Price$179 Per feautre HeadquartersUnited States
#128

The world's most advanced Ai Contact Center

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Overview

Dialpad Ai Contact Center is a modern communication platform designed for efficient customer service. It uses AI to transcribe calls in real-time, providing instant insights and support to agents. The software integrates voice, video, and messaging in one place, making it easier...

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Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#129

OneSignal

🏆 SW Recommended

Push Notification Software to Improve Customer Engagement

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Overview

OneSignal stands out as a versatile and user-friendly customer engagement tool specializing in push notifications, in-app messages, SMS, and email. Its major strength is the ability to send targeted messages across different platforms, enhancing user engagement and retention. One...

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Free TrialAvailable Starting Price$19 Per month HeadquartersUnited States

Overview

MarfeelPress is a dynamic publishing and subscription management software that empowers media companies and content creators to enhance their digital publishing experience. Built for WordPress, MarfeelPress optimizes mobile and desktop content, ensuring fast load times and an int...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersSpain

Overview

Verint Workforce Engagement is a powerful customer engagement software designed to help organizations optimize their customer interactions and improve service delivery. This platform provides users with tools to manage workforce performance, analyze customer feedback, and enhance...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#132
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Overview

GoSquared is a dynamic Email Marketing Software designed to help businesses create, manage, and optimize their email campaigns with ease and effectiveness. It offers a comprehensive platform for designing visually appealing emails, segmenting audiences, and automating campaign wo...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#133
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Overview

Feefo is a robust review management software that enables businesses to collect, analyze, and respond to customer feedback effectively. Trusted by brands across industries, Feefo uses verified customer reviews to ensure authenticity, helping businesses build trust and improve cus...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#134
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Overview

ironSource is a powerful customer engagement software designed to help businesses enhance user experiences and drive customer loyalty. This platform provides a comprehensive suite of tools that enable organizations to manage customer interactions across various channels, includin...

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Free TrialNA Starting PriceContact Vendor HeadquartersIsrael
#135
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Overview

Alida is a dynamic survey software designed to capture meaningful insights from customers, employees, and other stakeholders. With its intuitive user interface, Alida makes creating, distributing, and analyzing surveys simple. It supports a variety of question types, including mu...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#136

AI Knowledge Hub

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Overview

eGain Suite is a comprehensive customer experience software designed to help organizations enhance customer interactions across various channels. This platform provides tools for managing customer support, knowledge management, and engagement analytics, enabling businesses to del...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#137

The Future of CX—Powered by Trusted AI

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Overview

Designed to significantly boost customer engagement, eGain AI Agent delivers highly personalized, context-aware interactions across chat, voice, and messaging platforms. By leveraging trusted generative AI combined with deep enterprise knowledge, it helps brands engage customers...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#138

Empowering customers with instant, accurate answers—anytime, anywhere.

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Overview

With eGain AI Agent, customer engagement becomes more conversational, interactive, and personalized. The AI interacts naturally with customers, understanding intent and guiding them through step-by-step solutions or tailored recommendations. It works seamlessly across multiple ch...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#139
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Overview

Swrve is a versatile marketing automation software designed to help businesses engage with their customers through personalized, data-driven marketing campaigns. The platform offers tools for creating, managing, and automating multi-channel marketing efforts across mobile apps, e...

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Free TrialNA Starting Price$20000 Per year HeadquartersUnited States

Overview

The Customer Engagement Platform is a comprehensive software solution designed to help businesses effectively connect with their customers at every stage of the customer journey. This platform offers a suite of tools that enable organizations to engage customers through personali...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

Pega Customer Decision Hub is a powerful customer engagement software designed to personalize interactions and optimize customer experiences. Leveraging AI-driven insights, the platform enables businesses to anticipate customer needs and offer relevant recommendations across chan...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

Overview

Amdocs Customer Engagement is an innovative customer engagement software solution designed to help businesses strengthen their relationships with customers and enhance the overall customer experience. Built for companies in telecommunications, media, and other service-based indus...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#143
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Overview

Reevoo is a review management software designed to help businesses collect, manage, and leverage customer feedback effectively. This platform provides tools for gathering reviews across multiple channels, including websites, social media, and third-party platforms, enabling busin...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#144

Exceed.ai

🏆 SW Recommended
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Overview

Exceed.ai is a cutting-edge Email Marketing Software designed to automate and optimize your email campaigns with intelligent AI-driven features. It offers a comprehensive platform for creating personalized email content, managing subscriber lists, and analyzing campaign performan...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#145

Make every agent an expert. Make every moment matter.

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Overview

Upland Panviva is a cloud-based knowledge management system developed to streamline information access and support. It stands out for its user-friendly interface, allowing employees to easily find precise answers to complex questions. Key features include a robust search function...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#146

Flowcode

🏆 SW Recommended

QR Code Platform For Measuring Conversions

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Overview

Flowcode is built for businesses that want to bridge the gap between offline interactions and digital engagement without relying on guesswork. Traditional QR codes often lack flexibility and insights, making it difficult to understand how real-world campaigns actually perform.&nb...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#147

Ideagen Huddle Now known as Ideagen Collaboration Portal

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Overview

Ideagen Huddle is a cloud-based project management software designed to enhance team collaboration and document management. It enables teams to work together on projects, share documents, and track progress in real time, ensuring that everyone stays on the same page. With Ideagen...

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Free TrialAvailable Starting Price$10 Per feautre HeadquartersUnited Kingdom

Overview

The Rant & Rave Platform is a powerful customer engagement software designed to help businesses collect, analyze, and act on customer feedback in real-time. It provides companies with tools to capture both structured and unstructured feedback through multiple channels such as sur...

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Free TrialAvailable Starting Price$60000 Per feautre HeadquartersUnited States
#149
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Overview

ChatOnce.ai is a cutting-edge conversational marketing platform designed to help businesses engage with customers through personalized and automated chat interactions. This software provides comprehensive tools for managing chatbots, live chat, and messaging services across vario...

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Free TrialAvailable Starting Price$39 Per user HeadquartersUnited States

Overview

Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communicat...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

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