Best Online Customer Engagement Software

Apptentive is a robust customer relationship management (CRM) software designed to enhance customer engagement and drive retention. This platform provides tools for managing customer interactions, gathering feedback, and analyzing data, enabling businesses to build strong relationships with their clients. With its user-friendly interface, users can easily track customer interactions, segment audie... Read more about Apptentive

Como Sense is a powerful customer loyalty software designed to enhance customer engagement and retention for businesses across various industries. This platform offers a range of tools to create and manage loyalty programs, rewards systems, and personalized marketing campaigns. With its intuitive interface, businesses can easily design customer journeys, segment audiences, and track engagement met... Read more about Como Sense

LevelUp is a cutting-edge Payment Processing Software designed to help businesses securely manage and streamline their financial transactions, ensuring seamless payment experiences for customers and enhanced operational efficiency. This comprehensive platform offers a wide range of features, including multi-channel payment acceptance, secure transaction processing, real-time reporting, fraud detec... Read more about LevelUp

Community SMS Marketing Platform is an advanced live chat and SMS marketing solution designed to help businesses engage directly with their customers in real-time. The platform allows businesses to send targeted SMS campaigns, promotional offers, and updates to their customer base, while also providing a robust live chat functionality for real-time communication. With its easy-to-use interface, Co... Read more about Community SMS Marketing Platform

InsightSUITE is a pricing optimization software designed to help businesses maximize revenue and improve profitability through data-driven pricing strategies. The platform uses advanced analytics and machine learning algorithms to analyze market trends, customer behavior, and competitor pricing, providing businesses with actionable insights for setting optimal prices. InsightSUITE includes feature... Read more about InsightSUITE

Sogolytics, formerly known as SoGoSurvey, is a comprehensive survey tool designed to facilitate data collection and analysis for businesses and researchers. It offers a range of survey types, including customer feedback, employee engagement, and market research. The platform is user-friendly, with drag-and-drop survey creation and a variety of customizable templates. Sogolytics provides robust dat... Read more about Sogolytics

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

LearnUpon is a powerful learning management system designed to facilitate training and development within organizations. With its user-friendly interface, administrators can easily create, manage, and deliver online training courses tailored to various learning styles. The software includes features such as course tracking, assessments, and reporting, enabling organizations to monitor learner prog... Read more about LearnUpon

CRM in Cloud is a customer relationship management software that provides cloud-based solutions for managing customer interactions, sales, and marketing efforts. The platform offers tools for tracking leads, managing contacts, automating sales workflows, and analyzing customer data. CRM in Cloud also integrates with other business systems, such as email marketing tools and customer support platfor... Read more about CRM in Cloud

Kenyt.AI is a customer engagement software designed to automate and optimize customer interactions. The platform uses artificial intelligence to provide personalized experiences across multiple channels, including websites, mobile apps, and social media. Kenyt.AI enables businesses to engage customers in real time by analyzing behavior, preferences, and interaction history to deliver relevant cont... Read more about Kenyt.AI

SpeakPipe is a customer engagement software that enhances communication between businesses and their customers by offering a seamless voice messaging platform. With SpeakPipe, businesses can collect voice messages from customers directly on their website, social media pages, or via email. This easy-to-use platform allows businesses to engage customers in a personal and interactive way, fostering s... Read more about SpeakPipe

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Pendo is a versatile software platform designed to enhance user experience and product engagement for digital products and applications. Its core functionality revolves around in-app analytics, user feedback, and guided tours. Pendo captures detailed user behavior data within apps, providing insights into how features are used and where users encounter issues. This data helps businesses optimize t... Read more about Pendo

Oktopost is a versatile and user-friendly software designed to streamline your social media management needs. With Oktopost, you can effortlessly schedule and publish content across various social platforms like Facebook, Twitter, LinkedIn, and more, saving you time and ensuring a consistent online presence. Its intuitive dashboard provides insightful analytics, allowing you to track the performan... Read more about Oktopost

Canny is a focused and user-friendly feedback management software primarily designed for product teams to track user suggestions and issues. Its standout feature is the ability to create and manage feedback boards, where users can submit, vote, and comment on ideas. This interactive approach facilitates community-driven product development. Canny excels in its simplicity, offering an intuitive int... Read more about Canny

Landbot is an innovative software tool developed to create interactive chatbots without needing coding skills. Its intuitive, drag-and-drop interface allows users to easily design chatbots for websites, WhatsApp, or Facebook Messenger. Landbot stands out for its versatility, enabling personalized conversations and automating responses to enhance user engagement. It integrates seamlessly with vario... Read more about Landbot

Customer.io is a powerful marketing automation software tailor-made for sending personalized messages at scale. It excels in segmenting audiences based on real-time data, ensuring each communication is highly relevant. The platform enables automated emails, push notifications, and SMS, allowing for diverse communication strategies. Its intuitive interface simplifies crafting targeted campaigns, wh... Read more about Customer.io

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

Bunchball Nitro is a performance appraisal software that utilizes gamification principles to enhance employee engagement and productivity. This platform enables organizations to create personalized recognition programs, encouraging employees to achieve their goals and contribute to team success. With its intuitive interface, managers can set up challenges, track performance metrics, and reward ach... Read more about Bunchball Nitro

ProfitWell is a comprehensive business performance management software designed to help companies optimize their financial health and drive sustainable growth. This powerful platform offers a suite of tools for revenue recognition, financial forecasting, budgeting, and performance analytics, enabling businesses to gain deep insights into their financial operations. ProfitWell’s intuitive dashboa... Read more about ProfitWell

Birdeye Messaging is a customer communications management (CCM) software designed to streamline and optimize communication between businesses and their customers. This software provides a unified platform to manage SMS, email, chat, and social media messaging, enabling businesses to deliver timely, personalized, and effective communication at every customer touchpoint. With Birdeye Messaging, busi... Read more about Birdeye Messaging

AIQUA is an advanced customer engagement software designed to help organizations foster meaningful relationships with their customers through personalized interactions. This platform leverages artificial intelligence and machine learning algorithms to analyze customer behavior and preferences, enabling businesses to deliver tailored marketing messages and content. With features such as real-time c... Read more about AIQUA

Experia is a customer communications management (CCM) software solution that helps businesses enhance their customer interactions by automating and personalizing communication across various channels. With Experia, businesses can create, manage, and deliver personalized messages via email, SMS, print, and more, ensuring consistent and meaningful communication with their customers. The platform all... Read more about Experia

Customer Success Cloud is a customer engagement software designed to help businesses foster long-term relationships with their customers by providing proactive support and personalized experiences. The platform provides tools for managing customer interactions, tracking customer health scores, and identifying at-risk accounts. With its advanced analytics capabilities, Customer Success Cloud enable... Read more about Customer Success Cloud