Best Online Customer Engagement Software

The Customer Engagement Platform is a comprehensive software solution designed to help businesses effectively connect with their customers at every stage of the customer journey. This platform offers a suite of tools that enable organizations to engage customers through personalized communications, targeted marketing campaigns, and interactive experiences. With its advanced analytics capabilities,... Read more about Customer Engagement Platform

Pega Customer Decision Hub is a powerful customer engagement software designed to personalize interactions and optimize customer experiences. Leveraging AI-driven insights, the platform enables businesses to anticipate customer needs and offer relevant recommendations across channels. Pega’s real-time decisioning capabilities help brands deliver timely, contextually relevant interactions, whethe... Read more about Pega Customer Decision Hub

Amdocs Customer Engagement is an innovative customer engagement software solution designed to help businesses strengthen their relationships with customers and enhance the overall customer experience. Built for companies in telecommunications, media, and other service-based industries, Amdocs allows businesses to engage with their customers across multiple channels, including email, chat, phone, a... Read more about Amdocs Customer Engagement

Reevoo is a review management software designed to help businesses collect, manage, and leverage customer feedback effectively. This platform provides tools for gathering reviews across multiple channels, including websites, social media, and third-party platforms, enabling businesses to build a comprehensive view of customer sentiment. With features such as customizable review requests, analytics... Read more about Reevoo

Exceed.ai is a cutting-edge Email Marketing Software designed to automate and optimize your email campaigns with intelligent AI-driven features. It offers a comprehensive platform for creating personalized email content, managing subscriber lists, and analyzing campaign performance to ensure maximum engagement and conversion rates. Exceed.ai features intuitive drag-and-drop email builders, enablin... Read more about Exceed.ai

Braze is a dynamic customer engagement software designed for modern marketers. It excels in creating personalized and meaningful interactions between businesses and their customers across various digital platforms. By integrating data from multiple sources, Braze allows for real-time understanding and segmentation of customers, enabling highly targeted and relevant communications. The software sup... Read more about Braze

Upland Panviva is a cloud-based knowledge management system developed to streamline information access and support. It stands out for its user-friendly interface, allowing employees to easily find precise answers to complex questions. Key features include a robust search function, customizable content organization, and real-time updates, ensuring that users always have the most current information... Read more about Upland Panviva

Flowcode stands out as a cutting-edge software in the realm of digital engagement. It revolutionizes how individuals and businesses connect by offering a platform for creating custom, dynamic QR codes. These codes act as instant bridges to digital content, social media, music, videos, and more. What sets Flowcode apart is its focus on speed and design; the QR codes are not only quick to scan but a... Read more about Flowcode

Ideagen Huddle is a cloud-based project management software designed to enhance team collaboration and document management. It enables teams to work together on projects, share documents, and track progress in real time, ensuring that everyone stays on the same page. With Ideagen Huddle, users can assign tasks, set deadlines, and monitor project milestones, improving accountability and efficiency.... Read more about Ideagen Huddle

The Rant & Rave Platform is a powerful customer engagement software designed to help businesses collect, analyze, and act on customer feedback in real-time. It provides companies with tools to capture both structured and unstructured feedback through multiple channels such as surveys, social media, and live chat. The platform's sentiment analysis feature allows businesses to quickly gauge customer... Read more about The Rant & Rave Platform

ChatOnce.ai is a cutting-edge conversational marketing platform designed to help businesses engage with customers through personalized and automated chat interactions. This software provides comprehensive tools for managing chatbots, live chat, and messaging services across various platforms, ensuring seamless communication with customers. With ChatOnce.ai, users can easily set up automated respon... Read more about ChatOnce.ai

Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communication tools to streamline customer support and improve engagement. Conversational Cloud provides businesses with a single,... Read more about Conversational Cloud

Upland Second Street is a powerful email marketing software that enables businesses to engage audiences through interactive campaigns and promotions. Designed with user engagement in mind, Second Street offers tools for creating polls, quizzes, and contests, encouraging customers to participate and interact with brand messaging. The platform supports customizable email templates and audience segme... Read more about Upland Second Street

Nextiva Contact Center is a cloud-based call center solution designed to streamline customer service operations and enhance customer experiences. It offers features like intelligent call routing, interactive voice response (IVR), and omnichannel support, including voice, email, chat, and social media interactions. The software provides real-time analytics and reporting tools that help businesses m... Read more about Nextiva Contact Center

Story is an innovative content marketing software designed to help businesses create, manage, and optimize their digital content strategies effectively. With its user-friendly interface, Story enables marketers to plan and schedule content across multiple channels, ensuring consistent and engaging communication with their target audience. The platform offers powerful analytics tools that track con... Read more about Story

Higher Logic Thrive is a versatile software platform designed to facilitate effective online communities and engagement. It serves as a hub for organizations looking to connect with their members, customers, or stakeholders. With Higher Logic Thrive, you can create customized, user-friendly online communities, discussion forums, and collaboration spaces. Members can easily interact, share knowledg... Read more about Higher Logic Thrive

Emma by Marigold is an email marketing solution known for its powerful yet user-friendly features, catering to businesses aiming for impactful communication. It excels in offering customizable design templates, making the creation of professional and engaging emails effortless. Emma's advanced segmentation tools allow for precise targeting, ensuring each message reaches the right audience. The sof... Read more about Emma by Marigold

Betterworks is an innovative performance management platform that simplifies and enhances workplace productivity. It integrates artificial intelligence to improve manager effectiveness, boosting employee engagement through intelligent decision-making. Key features include goal setting and tracking, fostering a culture of continuous learning with structured check-ins, and real-time, goal-focused fe... Read more about Betterworks

QZZR is a dynamic survey software designed to help organizations gather insights and feedback from their audience. This platform offers comprehensive tools for creating, distributing, and analyzing surveys, ensuring that users can effectively collect valuable data. With its intuitive interface, users can easily design engaging surveys, customize questions, and share them across multiple channels s... Read more about QZZR

Treasure Data Suite is an advanced customer data platform (CDP) that enables organizations to unify and analyze customer data from multiple sources. This platform collects, stores, and processes large volumes of data, providing businesses with a holistic view of their customer interactions across various touchpoints. Treasure Data Suite’s powerful analytics tools allow users to segment audiences... Read more about Treasure Data Suite

Dynata Insights Platform is a robust survey software that empowers businesses to gather valuable consumer insights efficiently. This platform provides a comprehensive suite of tools for designing, distributing, and analyzing surveys across various demographics and markets. With Dynata, users can create custom surveys that cater to specific research needs, utilizing advanced question types and logi... Read more about Dynata Insights Platform

Sinch Engage is a robust customer service software that empowers businesses to connect with their customers through multiple communication channels, including voice, SMS, and chat. Designed to enhance customer interactions, Sinch Engage provides tools for personalized support, ensuring a seamless experience for clients. With features like automated workflows, CRM integration, and real-time analyti... Read more about Sinch Engage

GovOffice is a specialized content management software designed to meet the unique needs of government agencies and public sector organizations. This platform provides comprehensive tools for creating, managing, and disseminating digital content across various channels, ensuring transparency and accessibility to the public. With features like customizable templates, automated workflows, and real-t... Read more about GovOffice

Mobile Marketing Cloud is an innovative email marketing software that helps businesses design, manage, and optimize email marketing campaigns for mobile-first audiences. The platform offers an intuitive drag-and-drop email builder, making it easy for marketers to create responsive, visually appealing emails without any coding knowledge. Mobile Marketing Cloud integrates with CRM systems, social me... Read more about Mobile Marketing Cloud

Chatlayer is an advanced conversational AI platform that enables businesses to build and deploy intelligent chatbots for customer service, sales, and marketing. The software leverages natural language processing (NLP) and machine learning to understand customer queries and provide relevant responses. Chatlayer integrates seamlessly with existing communication channels such as websites, messaging a... Read more about Chatlayer