Acquire

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Improve your Customer Service with powerful workflows and digital channels

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Decision Snapshot

Acquire Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$500 / year
Free TrialAvailable
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Acquire Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Acquire

Acquire is a cutting-edge customer communication platform that stands out for its comprehensive suite of features designed to enhance customer experience. It uniquely combines live chat, AI-powered chatbots, and co-browsing technology, allowing agents to interact with customers' screens for more effective support. Acquire's video and voice chat capabilities add a personal touch to customer interactions. The software integrates smoothly with various CRM systems, streamlining data management. It also offers real-time analytics, helping businesses gain insights into customer behavior and preferences. Additionally, Acquire supports automated workflows to improve efficiency. Ideal for medium to large enterprises, Acquire is a robust solution for those seeking to elevate their customer engagement and support with advanced, multi-channel communication tools.
Company Acquire
Founded 2015
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Information Technology & Services
Category-Based Capabilities

Acquire Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Live Chat Software 24 selected features Open category ↗
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Customer Engagement Software 22 selected features Open category ↗
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Chatbot Software 17 selected features Open category ↗
Natural Language Processing Automated Responses Virtual Assistant Chatbot AI/Machine Learning Query Suggestions Customer Support Language Detection Pre-Configured Bot Code-free Development Automated Routing Augmented Analytics Transfers/Routing Lead Qualification Customizable Branding Lead Capture For Sales/Marketing
Customer Success Software 13 selected features Open category ↗
Onboarding Collaboration Tools Health Score Account Alerts Account Management Reporting/Analytics Revenue Management Activity Dashboard Usage Tracking/Analytics Customer Engagement Activity Tracking Task Management NPS of Customers
Remote Support Software 17 selected features Open category ↗
Session Recording Remote Access/Control Remote Monitoring & Management Unattended Access Access Controls/Permissions Collaboration Tools Surveys & Feedback Reporting/Analytics Real-Time Notifications File Sharing Screen Sharing Session Transfer Diagnostic Tools Chat/Messaging Real-Time Chat Real-Time Monitoring Troubleshooting
Pricing Information

Acquire Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription, Monthly Payment
SELF SERVICE
$500 Per Year

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

Acquire FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Acquire is a cutting-edge customer communication platform that stands out for its comprehensive suite of features designed to enhance customer experience. It uniquely combines live chat, AI-powered chatbots, and co-browsing technology, allowing agents to interact with customers' screens for more effective support. Acquire's video and voice chat capabilities add a personal touch to customer interactions. The software integrates smoothly with various CRM systems, streamlining data management. It also offers real-time analytics, helping businesses gain insights into customer behavior and preferences. Additionally, Acquire supports automated workflows to improve efficiency. Ideal for medium to large enterprises, Acquire is a robust solution for those seeking to elevate their customer engagement and support with advanced, multi-channel communication tools.

  • No, Acquire does not offer a free version.

  • Yes, Acquire offers a free trial.

  • No, Credit Card details are not required for the Acquire trial.

  • Acquire offers the following pricing plans & packages:

    SELF SERVICE

    $500 Per Year

  • Acquire supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Acquire offers an API.

  • Acquire offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Acquire offers training with the following options:
    • In-person , Webinar , Documentation

  • Acquire supports the following languages:
    • English

  • Following are the typical users of the Acquire:
    • Midsize-Business , Large-Enterprise-Business

  • Acquire supports the following deployment:
    • Cloud Hosted

  • Acquire supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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