Answerbase

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Answerbase Evaluation Snapshot

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User RatingNot rated yet
Starting Price$19 / feautre
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted, Deployment Type
HeadquartersSpain
✎
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Product Overview

Answerbase Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Answerbase

Answerbase is a comprehensive Ecommerce Software designed to help businesses manage online stores and provide self-service support through a Q&A platform. The platform offers tools for product listing, inventory management, and customer engagement, enabling businesses to create interactive and informative ecommerce websites. Answerbase features an intuitive interface that allows customers to ask questions, find answers, and receive product recommendations, improving the shopping experience. The software includes analytics tools that provide insights into customer behavior, sales performance, and product interest, helping businesses optimize their ecommerce strategies.
Company Lumin Creative
Founded 2007
Headquarters Spain
Employees NA

Support

Email Phone

Training

Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 4 languages available
English French German Spanish
Industries Served 2 industries available
Sports Telecommunications
Category-Based Capabilities

Answerbase Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization Knowledge Base Management Single Sign On Communication Management SSL Security Text Editing Activity Tracking Social Media Integration Access Controls/Permissions Decision Support Document Management Collaboration Tools Drag & Drop Live Chat Surveys & Feedback Self Service Portal Alerts/Notifications Full Text Search Commenting/Notes Discussions/Forums Tagging Widgets Content Management Content Library Multi-Language Calendar Management
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Content Marketing Software 22 selected features Open category ↗ ⌄
Categorization/Grouping Filtering Campaign Management Reporting & Statistics Audience Targeting Social Media Integration Social Promotion Template Management SEO Management Conversion Tracking Activity Dashboard Campaign Planning Editorial Calendar Content Library Drag & Drop Publish Scheduling Content Management Campaign Analytics Multi-Channel Campaigns Engagement Tracking Social Media Monitoring Email Marketing
Community Software 26 selected features Open category ↗ ⌄
Group Management Event Management Activity Dashboard Content Management Calendar Management @mentions Ideation Website Management Drag & Drop User Management Feedback Management Membership Management Engagement Tracking Email Management Discussions/Forums Member Directory Activity Tracking Filtering Alerts/Notifications Chat/Messaging Multi-Language Knowledge Base Management Social Media Integration Moderation Communication Management Contact Database
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Content Management Software (CMS) 23 selected features Open category ↗ ⌄
Image Editing Search/Filter Calendar Management Content Publishing Options Customizable Templates Drag & Drop Website Management Activity Dashboard Audio File Management Electronic Forms Reporting & Statistics Metadata Management Version Control Document Management Customizable Branding WYSIWYG Editor Text Editing Content Library SEO Management Video Support Multi-Language Engagement Tracking Collaboration Tools
eCommerce Software 30 selected features Open category ↗ ⌄
Shipping Management Multi-Store Activity Dashboard Order Tracking Customer Accounts Promotions Management Returns Management Multi-Channel Management Loyalty Program Multi-Channel Marketing CRM Website Management Data Synchronization Email Marketing Kitting Content Management Sales Orders SEO Management Multi-Currency Inventory Management Campaign Management Order Management Multi-Location Shopping Cart Electronic Payments Credit Card Processing Reviews Management Data Security Discount Management Purchase Order Management
SEO Software 31 selected features Open category ↗ ⌄
Website Analytics User Management Advertising Management Keyword Rank Tracking Visual Analytics Campaign Management Conversion Rate Optimization Performance Management WYSIWYG Editor Google Analytics Integration SEO Management Website Management ROI Tracking Campaign Analytics Link Management Performance Metrics Multi-Campaign Email Marketing Competitive Analysis Audit Management Monitoring Multi-Location Content Management Keyword Research Tools Keyword Tracking Landing Pages Click Tracking Backlink Monitoring Web Traffic Reporting Social Media Integration Real Time Notifications
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search Self Service Portal SEO Management Customizable Branding Feedback Management Reporting/Analytics Rich Text Editor Cataloging/Categorization Multi-Language Customizable Templates Collaboration Tools User Management Drag & Drop Editor Mobile Interface WYSIWYG Editor Knowledge Management
Small Business eCommerce Software 13 selected features ⌄
Order Management Inventory Management Shopping Cart Promotions Management Email Marketing Cataloging/Categorization SEO Management Mobile Commerce Website Management For Small Businesses Payment Options Mobile Access Template Management
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management Email Management Service Level Agreement (SLA) Management CRM Live Chat Knowledge Base Management Customer Database Reporting/Analytics Multi-Channel Communication Inventory Management Chatbot
IT Ticketing Systems Software 31 selected features Open category ↗ ⌄
Access Controls/Permissions Activity Dashboard Alerts/Escalation Asset Lifecycle Management Automated Responses Automated Routing Change Management Collaboration Tools Configurable Workflow Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Help Desk Management Incident Management IT Asset Management Knowledge Base Management Macros/Templated Responses Multi-Channel Communication Multi-Language Prioritization Problem Management Release Management Reporting/Analytics Self Service Portal Service Catalog Service Reporting Support Ticket Management Support Ticket Tracking Task Management
Pricing Information

Answerbase Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$19 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Answerbase FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Answerbase is a comprehensive Ecommerce Software designed to help businesses manage online stores and provide self-service support through a Q&A platform. The platform offers tools for product listing, inventory management, and customer engagement, enabling businesses to create interactive and informative ecommerce websites. Answerbase features an intuitive interface that allows customers to ask questions, find answers, and receive product recommendations, improving the shopping experience. The software includes analytics tools that provide insights into customer behavior, sales performance, and product interest, helping businesses optimize their ecommerce strategies.

  • No, Answerbase does not offer a free version.

  • Yes, Answerbase offers a free trial.

  • No, Credit Card details are not required for the Answerbase trial.

  • Answerbase offers the following pricing plans & packages:

    Basic

    $19 Per Feature

  • Answerbase supports the following payment frequencies:

    • Monthly Subscription

  • No, Answerbase does not offer an API.

  • Answerbase offers support with the following options:
    • Email , Phone

  • Answerbase offers training with the following options:
    • Live Online , Documentation

  • Answerbase supports the following languages:
    • German , English , French , Spanish

  • Following are the typical users of the Answerbase:
    • Self-Employed , Small-Business , Midsize-Business

  • Answerbase supports the following deployment:
    • Cloud Hosted , On-Premise

  • Answerbase supports the following devices and operating systems:
    • Web-Based , Windows , Linux
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