Software Category

Best Online Call Center Software - Page 7

In an always-connected world, many businesses prefer call center software solutions that require no local installation. Below, you’ll find top online call center software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
Trusted by thousands of businesses worldwide for unbiased software insights, verified reviews, and expert-curated rankings. Some listings may be sponsored. Learn how SoftwareWorld ensures transparency
★★★★★4.7 average rating from 302 reviews
Last Updated: October 13, 2026
  • All Software
  • 308 Software

Popular Picks in Call Center Software

Sponsored

CloudTalk Logo

CloudTalk

   (4.7)

Dialpad Logo

Dialpad

   (5.0)

Complete Product Directory

List of Top Web-Based Call Center Software - Page 7

Continue with products 151–175. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Call Center Software Products 151–175

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#151

Knowledge Technology Designed for the Age of GenAI

No approved reviews yet. Be the first to review

Overview

Shelf is a cutting-edge knowledge management software that seamlessly integrates Generative AI (GenAI) with Software as a Service (SaaS) infrastructure, revolutionizing how we organize and access information. Its GenAI capability allows for intelligent categorization and suggesti...

Read more about Shelf  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#152
No approved reviews yet. Be the first to review

Overview

Vivocha is an advanced call center software designed to enhance customer engagement and streamline communication processes for businesses. This platform provides a comprehensive suite of tools for managing customer interactions across various channels, including voice, chat, and...

Read more about Vivocha  
Free TrialAvailable Starting Price$52 Per user HeadquartersItaly
#153
No approved reviews yet. Be the first to review

Overview

Sharpen is a versatile IVR (Interactive Voice Response) software designed to enhance customer service by automating call routing and interactions. The platform provides tools for creating customized call flows, allowing businesses to route calls to the appropriate departments or...

Read more about Sharpen  
Free TrialNA Starting Price$139 Per feautre HeadquartersUnited States

Overview

Dubber Recording is a cloud-based call recording software that helps businesses securely record, store, and analyze phone conversations. The platform is designed to work with a wide range of communication systems, making it easy for organizations to capture calls for training, co...

Read more about Dubber Recording  
Free TrialAvailable Starting Price$1 Per month HeadquartersAustralia
#155
No approved reviews yet. Be the first to review

Overview

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productiv...

Read more about ZIWO  
Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States

Overview

Liberty Converse is a call center software solution designed to improve customer support and enhance communication. The platform offers a range of features for managing inbound and outbound calls, including automatic call routing, call queuing, and interactive voice response (IVR...

Read more about Liberty Converse  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#157
No approved reviews yet. Be the first to review

Overview

VIER is a call center software designed to optimize customer support and improve operational efficiency. It offers a wide range of features to help businesses manage inbound and outbound calls, monitor agent performance, and improve customer interactions. VIER integrates seamless...

Read more about VIER  
Free TrialNA Starting PriceContact Vendor HeadquartersGermany
#158

The AI-driven communication platform for staffing and sales.

No approved reviews yet. Be the first to review

Overview

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data manag...

Read more about Ringover  
Free Trial7 Days Starting Price$21 Per month HeadquartersUnited States
#159
No approved reviews yet. Be the first to review

Overview

Dezide is an innovative call center software solution designed to improve the efficiency of customer service operations. It offers features like intelligent routing, automated workflows, and real-time analytics, helping call center agents manage inquiries quickly and effectively....

Read more about Dezide  
Free TrialNA Starting Price€49 Per feautre HeadquartersDenmark
#160
No approved reviews yet. Be the first to review

Overview

LiveOps is a leading call center software designed to empower organizations with a flexible and scalable solution for customer engagement. This innovative platform enables businesses to manage customer interactions across various channels, including voice, chat, and email, provid...

Read more about LiveOps  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#161
No approved reviews yet. Be the first to review

Overview

LeadDesk is a powerful telemarketing software designed to enhance the efficiency and effectiveness of sales teams. This software provides a comprehensive platform for managing outbound calls, tracking leads, and analyzing performance metrics. With its user-friendly interface, Lea...

Read more about LeadDesk  
Free TrialAvailable Starting Price€99 Per feautre HeadquartersFinland
#162
No approved reviews yet. Be the first to review

Overview

CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its...

Read more about CloudCall  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#163
No approved reviews yet. Be the first to review

Overview

AireContact is an advanced call center software designed to streamline communication and enhance customer service for businesses across various industries. This platform provides comprehensive tools for managing inbound and outbound calls, tracking agent performance, and analyzin...

Read more about AireContact  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#165
No approved reviews yet. Be the first to review

Overview

Nexogy is an advanced cloud PBX software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of telephony solutions, including voice calling, video conferencing, and messaging, all integrated into a single...

Read more about Nexogy  
Free TrialNA Starting Price$17.99 Per month HeadquartersUnited States
#166

Observe.AI

🏆 SW Recommended
No approved reviews yet. Be the first to review

Overview

Observe.AI is a call center software powered by artificial intelligence, designed to enhance the performance and efficiency of customer service teams. The software leverages AI-driven analytics to evaluate call quality, identify customer sentiment, and track agent performance. Ob...

Read more about Observe.AI  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#167
No approved reviews yet. Be the first to review

Overview

Cresta is an AI-driven sales enablement software designed to empower sales teams with real-time coaching, insights, and support during customer interactions. By analyzing conversations and identifying successful sales techniques, Cresta provides agents with actionable guidance, h...

Read more about Cresta  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#168
No approved reviews yet. Be the first to review

Overview

Daktela is a robust call center software that helps businesses improve customer service and optimize support operations. It provides automated call routing, real-time reporting, and powerful analytics, enabling businesses to deliver effective customer experiences. Daktela support...

Read more about Daktela  
Free TrialAvailable Starting Price€86 Per user HeadquartersNA
#169
No approved reviews yet. Be the first to review

Overview

iotum is a telemedicine software that enables healthcare professionals to conduct remote consultations with patients via video calls and messaging. With iotum, medical providers can offer virtual care to patients who may not be able to visit the clinic in person, ensuring that ca...

Read more about iotum  
Free TrialAvailable Starting Price$14.99 Per user HeadquartersUnited States
#170
No approved reviews yet. Be the first to review

Overview

Cyara is an advanced customer experience software designed to optimize the performance of customer engagement channels. This platform provides comprehensive tools for testing, monitoring, and analyzing customer interactions across various platforms. Users can easily access real-t...

Read more about Cyara  
Free TrialNA Starting Price$0.01 Per user HeadquartersUnited States
#171
No approved reviews yet. Be the first to review

Overview

storm is a powerful call center software designed to enhance customer service and streamline operations within call centers. This platform provides comprehensive tools for managing inbound and outbound calls, tracking agent performance, and monitoring customer interactions. Users...

Read more about storm  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#172
No approved reviews yet. Be the first to review

Overview

2600Hz is a comprehensive call center software designed to optimize customer support and communication operations. It offers a suite of tools including automatic call distribution (ACD), interactive voice response (IVR), and call routing, ensuring that customer inquiries are hand...

Read more about 2600Hz  
Free TrialAvailable Starting Price$3.5 Per user HeadquartersUnited States
#173
No approved reviews yet. Be the first to review

Overview

CloudAgent is an advanced auto-dialer software designed to help call centers and telemarketing teams manage outbound calling campaigns more efficiently. The platform offers tools for automated dialing, call tracking, and real-time monitoring, enabling agents to connect with more...

Read more about CloudAgent  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#174
No approved reviews yet. Be the first to review

Overview

Telzio is a robust Telephony Software designed to enhance communication and collaboration for businesses of all sizes. This cloud-based platform provides a suite of features, including call routing, voicemail, conferencing, and analytics, all accessible from any device with an in...

Read more about Telzio  
Free TrialAvailable Starting Price$50 Per month HeadquartersUnited States
#175
No approved reviews yet. Be the first to review

Overview

Diabolocom is an advanced call center software designed to enhance customer service and streamline communication processes for businesses of all sizes. It offers a comprehensive platform for managing inbound and outbound calls, supporting multiple communication channels such as v...

Read more about Diabolocom  
Free TrialNA Starting Price€30 Per month HeadquartersFrance

Why Trust SoftwareWorld

At SoftwareWorld, we believe choosing the right software or service partner should be based on clarity, credibility, and real insights, not marketing noise. Our mission is to help businesses make confident, data-driven decisions through unbiased research and structured evaluation.

We combine expert analysis, real user feedback, and market data to ensure every recommendation delivers practical value and helps buyers discover the most relevant solutions for their needs.

Our Review & Evaluation Process

Every software product and service provider listed on SoftwareWorld is evaluated through a multi-layered approach designed to highlight quality, relevance, and practical value.

  • Verified user reviews and real-world feedback
  • Product capabilities and core use cases
  • Industry relevance and business fit
  • Feature depth and innovation, including AI capabilities where applicable
  • Market presence and vendor credibility

For service providers, we also review project portfolios, case studies, specialization areas, and delivery capabilities to help buyers compare partners more effectively.

How We Ensure Authentic Reviews

We prioritize review quality and reliability so buyers can make decisions based on genuine experiences rather than inflated or misleading signals.

  • Reviews are assessed for quality, relevance, and duplication patterns
  • Suspicious, low-quality, or biased submissions are filtered or removed
  • Ongoing monitoring helps maintain long-term review integrity

This helps SoftwareWorld maintain a review environment focused on useful, decision-supporting insights.

Transparent Rankings, Not Pay-to-Win

SoftwareWorld does not rank products or service providers solely based on payments. Our category visibility is shaped by a mix of relevance, category fit, capabilities, market signals, and user value.

  • Category relevance and specialization
  • Product or service quality signals
  • User feedback and engagement trends
  • Business use case fit and market demand

Sponsored or featured placements, where applicable, are clearly identified to maintain transparency for buyers.

Built for Better Business Decisions

SoftwareWorld is designed to help buyers move from discovery to shortlist with confidence by offering structured comparisons, practical use case insights, and category-specific guidance.

  • Clear comparison-focused content
  • Practical use case coverage
  • Decision-ready information for faster evaluation

Our goal is to reduce research friction and make it easier for businesses to choose solutions that match their real operational needs.

Our Commitment to Trust

We continuously improve our systems to maintain data accuracy, content transparency, and fair visibility across our platform. SoftwareWorld helps businesses discover, compare, and choose the right software and service partners through unbiased insights, structured evaluation, and real-world use cases.

Get Expert Help