In an always-connected world, many businesses prefer call center software solutions that require no local installation. Below, you’ll find top online call center software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
Trusted by thousands of businesses worldwide for unbiased software insights, verified reviews, and expert-curated rankings. Some listings may be sponsored. Learn how SoftwareWorld ensures transparency
List of Top Web-Based Call Center Software - Page 11
Continue with products 251–275. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.
Cloud Based Call Center Software Products 251–275
Use search, filters, and available product tabs to evaluate the next 25 listings in this category.
Squaretalk is an AI-powered call center platform for high-velocity sales and support teams. It combines inbound and outbound voice, smart routing, real-time monitoring, and AI analytics — including call transcription in 100+ languages, automated summaries, and sentiment analysis...
MegaDialer is an innovative call center software solution designed to streamline communication, improve customer service, and optimize call center operations. This software enables businesses to manage inbound and outbound calls, automate dialing, and track agent performance in r...
Yodel is a communication platform designed to streamline business phone systems. It integrates with popular tools like Slack, making it accessible within familiar workspaces. Yodel offers voice and text capabilities, including voice transcription for easy message review. The syst...
Surfboard is an advanced workforce management software tailored for support teams. It empowers businesses to efficiently organize and optimize their support operations. With its intuitive interface, Surfboard streamlines task allocation, schedules shifts, and tracks performance,...
ServiceTonic is a comprehensive help desk software designed to enhance IT service management and customer support for organizations of all sizes. This platform offers tools for incident management, service request tracking, and customer communication, enabling IT teams to respond...
Call Box is a powerful call center software designed to enhance customer support and streamline communication processes for organizations. This platform provides comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and improving customer inte...
Newfies-Dialer is a robust Call Center Software designed to automate outbound calls and enhance call center efficiency. The platform offers tools for managing call campaigns, tracking performance, and delivering automated voice messages. Newfies-Dialer features an intuitive inter...
Ottspotta is a sophisticated call center software solution designed to enhance customer service operations and improve communication efficiency. This platform provides a comprehensive suite of features, including automated call routing, call recording, and real-time analytics, al...
DialerAI is a sophisticated call center software solution designed to enhance the efficiency and productivity of customer service teams. With its advanced dialing technology, DialerAI automates outbound calling, enabling agents to focus on delivering exceptional customer service...
Castel Contact Center is a comprehensive Call Center Software solution designed to streamline and optimize customer service operations for businesses. It offers a unified platform for managing inbound and outbound calls, ensuring efficient handling of customer inquiries and suppo...
Call Center Studio is a comprehensive Customer Service Software designed to streamline and enhance the operations of call centers and customer support teams. It offers a robust platform for managing inbound and outbound calls, tracking customer interactions, and optimizing suppor...
ICR Evolution is a cutting-edge call center software designed to enhance customer service and streamline operations for call centers. It offers a range of features, including automatic call distribution, interactive voice response (IVR), and real-time call monitoring, helping bus...
ComDesk is an innovative cloud communication platform designed to enhance collaboration and connectivity within organizations. This platform provides tools for voice, video, and messaging services, ensuring that teams can communicate seamlessly regardless of their location. With...
ice Contact Center is a comprehensive contact center software that helps businesses manage customer interactions across multiple channels, including voice, chat, email, and social media. The platform offers tools for call routing, real-time monitoring, and performance analytics,...
Softdial Contact Center is an innovative call center software designed to improve efficiency and enhance customer interactions. With its advanced routing capabilities, it ensures that calls are directed to the most suitable agents based on their skills and availability. The softw...
IPscape is an advanced call center software solution that helps businesses enhance customer service and communication. The software offers a cloud-based platform that supports inbound and outbound call handling, enabling call centers to manage customer interactions more efficient...
Contaque is a comprehensive call center software designed to enhance operational efficiency and communication for organizations. This powerful platform provides tools for managing inbound and outbound calls, tracking agent performance, and analyzing call metrics effectively. With...
Solgari is an innovative call center software designed to enhance communication and customer engagement for businesses. This comprehensive platform provides tools for managing inbound and outbound calls, video conferencing, and messaging effectively. With features like real-time...
Readymode is an advanced predictive dialer software designed to optimize outbound calling operations for sales and telemarketing teams. This platform automates the dialing process, allowing agents to focus on conversations rather than manual dialing, thus significantly increasing...
XCALLY is a powerful call center software designed to enhance customer service and streamline operations for contact centers. This platform offers comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and optimizing agent productivity. With it...
LANtelligence is an advanced call center software designed to optimize communication and enhance customer service for organizations. This platform provides essential tools for managing inbound and outbound calls, tracking customer interactions, and analyzing performance metrics....
EvaluAgent is a comprehensive quality management software designed to help contact centers monitor, evaluate, and improve agent performance. The platform provides tools for quality assurance (QA) assessments, feedback, and coaching, ensuring that agents meet the company’s perform...
VHT Callback is a robust Call Center Software designed to enhance the efficiency and effectiveness of customer support operations. This comprehensive platform offers a suite of tools for managing inbound and outbound calls, automating callback requests, and optimizing call routin...
4Voice is an advanced Call Center Software designed to streamline and optimize the operations of call centers and customer support teams. It offers a comprehensive platform for managing inbound and outbound calls, tracking performance metrics, and enhancing customer interactions,...
CINNOX is a comprehensive call center software that enhances customer service by integrating multiple communication channels, including voice, video, and chat, into a single platform. It empowers businesses to manage customer interactions seamlessly, providing agents with a 360-d...
Available plan information from the product profile.
Digital Commerce$19 Per user
Free TrialAvailableStarting Price$19 Per userHeadquartersNA
No products match these filters
Remove one or more filters or search using a broader term.
Why Trust SoftwareWorld
At SoftwareWorld, we believe choosing the right software or service partner should be based on clarity, credibility, and real insights, not marketing noise. Our mission is to help businesses make confident, data-driven decisions through unbiased research and structured evaluation.
We combine expert analysis, real user feedback, and market data to ensure every recommendation delivers practical value and helps buyers discover the most relevant solutions for their needs.
Our Review & Evaluation Process
Every software product and service provider listed on SoftwareWorld is evaluated through a multi-layered approach designed to highlight quality, relevance, and practical value.
Verified user reviews and real-world feedback
Product capabilities and core use cases
Industry relevance and business fit
Feature depth and innovation, including AI capabilities where applicable
Market presence and vendor credibility
For service providers, we also review project portfolios, case studies, specialization areas, and delivery capabilities to help buyers compare partners more effectively.
How We Ensure Authentic Reviews
We prioritize review quality and reliability so buyers can make decisions based on genuine experiences rather than inflated or misleading signals.
Reviews are assessed for quality, relevance, and duplication patterns
Suspicious, low-quality, or biased submissions are filtered or removed
This helps SoftwareWorld maintain a review environment focused on useful, decision-supporting insights.
Transparent Rankings, Not Pay-to-Win
SoftwareWorld does not rank products or service providers solely based on payments. Our category visibility is shaped by a mix of relevance, category fit, capabilities, market signals, and user value.
Category relevance and specialization
Product or service quality signals
User feedback and engagement trends
Business use case fit and market demand
Sponsored or featured placements, where applicable, are clearly identified to maintain transparency for buyers.
Built for Better Business Decisions
SoftwareWorld is designed to help buyers move from discovery to shortlist with confidence by offering structured comparisons, practical use case insights, and category-specific guidance.
Clear comparison-focused content
Practical use case coverage
Decision-ready information for faster evaluation
Our goal is to reduce research friction and make it easier for businesses to choose solutions that match their real operational needs.
Our Commitment to Trust
We continuously improve our systems to maintain data accuracy, content transparency, and fair visibility across our platform. SoftwareWorld helps businesses discover, compare, and choose the right software and service partners through unbiased insights, structured evaluation, and real-world use cases.
Get Expert Help
SoftwareWorld Expert Guidance
Find the Best Software or Service for Your Business