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Workforce Management Software for Support Teams

Surfboard Overview

Surfboard is an advanced workforce management software tailored for support teams. It empowers businesses to efficiently organize and optimize their support operations. With its intuitive interface, Surfboard streamlines task allocation, schedules shifts, and tracks performance, ensuring teams are at their most productive. Real-time communication tools facilitate seamless collaboration among support staff, enhancing response times and customer satisfaction. The software also provides insightful analytics to monitor support team performance and make data-driven decisions. Surfboard's flexibility allows businesses to adapt to changing demands and tailor the software to their specific needs. Surfboard simplifies support team management, improves efficiency, and helps deliver exceptional customer support.

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Surfboard Screenshot & Video

Contact Details

  • Vendor Name Surfboard
  • Founded -
  • Location United Kingdom
  • Employees 11-50

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services

Surfboard Features

  • Performance Metrics
  • Compliance Tracking
  • Attendance Management
  • Sick Leave Tracking
  • Recruitment Management
  • Reporting/Analytics
  • Real Time Notifications
  • Employee Management
  • Time & Attendance
  • Employee Scheduling
  • Reminders
  • Clock In/Out
  • Approval Process Control
  • Timesheet Management
  • Employee Database
  • Calendar Management
  • Performance Management
  • Shift Swapping
  • Time Off Management
  • Payroll Management
  • Budgeting/Forecasting
  • Self Service Portal
  • Activity Tracking
  • Vacation/Leave Tracking
  • Skills Tracking
  • Time Off Requests
  • Document Storage
  • Labor Forecasting
  • Automated Scheduling
  • Employee Onboarding

Surfboard Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Surfboard FAQs

  • No, Surfboard does not offer a free version.

  • No, Surfboard does not offer any free trial.

  • No, Credit Card details are not required for the Surfboard trial.

  • No, Surfboard does not offer an API.

  • Surfboard offers support with the following options:
    • Email , Chat , Knowledge Base

  • Surfboard offers training with the following options:
    • Webinar , Documentation

  • Surfboard supports the following languages:
    • English

  • Following are the typical users of the Surfboard:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Surfboard supports the following deployment:
    • Cloud Hosted

  • Surfboard supports the following devices and operating systems:
    • Web-Based