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LANtelligence

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LANtelligence Overview

LANtelligence is an advanced call center software designed to optimize communication and enhance customer service for organizations. This platform provides essential tools for managing inbound and outbound calls, tracking customer interactions, and analyzing performance metrics. With features such as automatic call distribution, interactive voice response (IVR), and real-time reporting, LANtelligence empowers agents to handle inquiries efficiently while improving customer satisfaction. The software integrates seamlessly with CRM systems, allowing for a unified view of customer data, which enhances personalized service delivery. Additionally, LANtelligence offers workforce management tools that help optimize scheduling and monitor agent performance. Ideal for businesses looking to enhance their customer service capabilities, LANtelligence enables organizations to improve response times, increase operational efficiency, and ultimately drive customer loyalty through exceptional support.

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LANtelligence Screenshot & Video

Contact Details

  • Vendor Name LANtelligence
  • Founded
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Accounting, Facilities & Services, Gambling & Casinos, Government Administration, Staffing & Recruiting

LANtelligence Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution

LANtelligence Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

LANtelligence FAQs

  • No, LANtelligence does not offer a free version.

  • Yes, LANtelligence offers a free trial.

  • No, Credit Card details are not required for the LANtelligence trial.

  • No, LANtelligence does not offer an API.

  • LANtelligence supports the following languages:
    • English

  • Following are the typical users of the LANtelligence:
    • Self-Employed , Small-Business , Midsize-Business

  • LANtelligence supports the following deployment:
    • Cloud Hosted

  • LANtelligence supports the following devices and operating systems:
    • Web-Based