storm
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storm Evaluation Snapshot
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Product Overview
storm Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
storm Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Call Center Workforce Management Software 16 selected features Open category ↗ ⌄
Employee Scheduling
Labor Forecasting
Performance Metrics
Productivity Analysis
Reporting/Analytics
Agent Interface
Call Recording
Compliance Management
Customer Experience Management
Queue Management
Employee Coaching Tools
Quality Management
Leave Tracking
Call Monitoring
For Call Centers
Intraday Management
Pricing Information
storm Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
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Frequently Asked Questions
storm FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
storm is a powerful call center software designed to enhance customer service and streamline operations within call centers. This platform provides comprehensive tools for managing inbound and outbound calls, tracking agent performance, and monitoring customer interactions. Users can easily set up call routing, manage queues, and generate reports on call metrics through an intuitive interface. storm supports integration with various customer relationship management (CRM) systems, enabling seamless data flow and enhancing the customer experience. The software includes analytics features that provide insights into call center performance, helping managers identify areas for improvement and optimize operations. Ideal for customer service teams, storm enhances operational efficiency, improves customer satisfaction, and ultimately drives success through effective call center management practices.
- No, storm does not offer a free version.
- Yes, storm offers a free trial.
- No, Credit Card details are not required for the storm trial.
- No, storm does not offer an API.
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storm offers support with the following options:
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storm supports the following languages:
- English
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Following are the typical users of the storm:
- Self-Employed , Small-Business , Midsize-Business
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storm supports the following deployment:
- Cloud Hosted
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storm supports the following devices and operating systems:
- Web-Based
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