Software Category

Best Call Accounting Software for Small Businesses (Free & Paid)

Call Accounting Software is a valuable tool for small businesses that rely on phone communication. This software tracks and analyzes phone calls to provide insights into call patterns, costs, and employee performance. Key features include call logging, detailed reporting, call monitoring, and billing integration. With Call Accounting Software, small businesses can identify which marketing campaigns are driving phone inquiries, optimize call routing, and ensure that calls are handled efficiently. It also helps in controlling phone expenses by monitoring long-distance and international calls. Additionally, the software can evaluate employee call handling skills, providing training opportunities to improve customer service. By using Call Accounting Software, small businesses can make informed decisions to enhance their communication strategies, reduce costs, and boost overall productivity. This leads to better customer interactions and increased sales. Discover the best Call Accounting Software options available for small businesses below:

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★★★★★4.6 average rating from 24 reviews
Last Updated: September 09, 2026
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  • 34 Software

Popular Picks in Call Accounting Software

Call Accounting Mate Logo

Call Accounting Mate

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CDR Call Reporting for Cisco Logo

CDR Call Reporting for Cisco

   (5.0)

CloudTalk Logo

CloudTalk

   (4.7)

CommView Logo

CommView

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Complete Product Directory

List of Top Call Accounting Software for Small Businesses

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Call Accounting Software for Small Businesses Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

CDR Call Reporting for Cisco

🏆 SW Recommended
★★★★★ 5.0 (1 Reviews)
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Overview

CDR Call Reporting for Cisco is an advanced call center software designed to streamline call management and reporting for organizations using Cisco systems. This platform provides comprehensive tools for monitoring call activity, tracking performance metrics, and generating detai...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#2

Ytel

Contact Center Software for Sales Teams

★★★★☆ 4.8 (1 Reviews)
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Overview

Ytel is a versatile communication tool for businesses, blending phone, text, and email in one place. It's easy to use, with a clear interface that simplifies managing customer conversations. The standout feature is its powerful API, which links smoothly with other business softwa...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#3

CloudTalk

🏆 SW Recommended

Reach more people in more places with human or AI agents

★★★★☆ 4.7 (11 Reviews)
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Overview

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from ove...

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Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#4

Tenfold

🏆 SW Recommended

Build better customer relationships one conversation at a time.

★★★★☆ 4.5 (2 Reviews)
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Overview

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, ena...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#5

Xero

🏆 SW Recommended

Accounting Software – Do Beautiful Business

★★★★☆ 4.5 (1 Reviews)
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Overview

Xero is a user-friendly accounting software designed for small businesses. It facilitates efficient financial management through features like invoicing and expense tracking. With bank feeds, Xero automatically imports and categorizes transactions, saving time on manual entry. Th...

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Free Trial30 Days Starting Price$29 Per month HeadquartersNew Zealand
#6

FreshBooks

🏆 SW Recommended

Simplifying Invoicing and Accounting for Small Businesses

★★★★☆ 4.5 (5 Reviews)
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Overview

Managing finances is one of the biggest challenges for small business owners, freelancers, and entrepreneurs. FreshBooks is a cloud-based invoicing and accounting software designed to make financial management simple, efficient, and stress-free. With an intuitive interface and po...

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Free Trial30 Days Starting Price$2.10 Per month HeadquartersCanada
#7

InfoFlo

🏆 SW Recommended
★★★★☆ 4.3 (2 Reviews)
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Overview

InfoFlo is a comprehensive human services software designed to help organizations manage client data, case files, appointments, and billing processes with ease. Tailored for social service agencies, nonprofits, and healthcare providers, InfoFlo offers tools for tracking client in...

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Free TrialAvailable Starting Price$30 Per month HeadquartersCanada
#8

Sage Intacct

🏆 SW Recommended

Cloud Accounting and Financial Management Software

★★★☆☆ 3.3 (1 Reviews)
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Overview

Sage Intacct is a tremendous cloud-hosted financial management solution that any startup or big company can use to fulfill its accounting and financial-related requirements. Businesses can easily automate fundamental financial operations utilizing Sage Intacct's excellent automat...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#9

Amazon Connect

Cloud Contact Center And Customer Service Software

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Overview

Amazon Connect is a cloud-based contact center solution developed by Amazon Web Services (AWS). It offers a range of features to manage customer interactions effectively. The service includes an intuitive interface for easy setup and operation. Key features include interactive vo...

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Free TrialAvailable Starting Price$1.08 Per hour HeadquartersUnited States
#10

Advanced PBX Data Logger

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Overview

Advanced PBX Data Logger is a call accounting software that helps organizations monitor phone usage, track call data, and analyze communication costs. The platform provides tools for logging call details, generating reports, and identifying usage patterns, supporting efficient ca...

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Free TrialAvailable Starting Price$110 Per user HeadquartersCanada
#11

Proteus

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Overview

Proteus is a state-of-the-art Call Recording Software designed to help businesses capture, store, and analyze their telephone communications, ensuring enhanced customer service, compliance, and operational efficiency. This comprehensive platform offers a wide range of features, i...

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Free TrialAvailable Starting Price$1500 Per user HeadquartersCanada
#12

PhoneBurner

🏆 SW Recommended

Best Sales Dialer Software To Close More Deals

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Overview

PhoneBurner is a cloud-based power dialer and sales acceleration platform designed to increase productivity in outbound call centers and among sales teams. Its primary feature is the ability to dial numbers rapidly, reducing the time sales reps spend waiting for calls to connect...

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Free TrialAvailable Starting Price$140 Per month HeadquartersUnited States
#13

PhonEX ONE

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Overview

PhonEX ONE is a call accounting software that provides businesses with in-depth analytics and tracking of their communication expenses. This software helps companies monitor and control phone usage by generating detailed reports on call durations, costs, and patterns. PhonEX ONE...

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Free TrialNA Starting Price$1600 Per user HeadquartersUnited States
#14

Ringostat

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Overview

Ringostat is a powerful call tracking software designed to help businesses monitor and analyze their phone call interactions with customers. The platform provides tools for tracking calls from various marketing channels, including online ads, websites, and social media, giving bu...

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Free TrialAvailable Starting Price$33 Per month HeadquartersUkraine
#15

ZIWO

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Overview

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productiv...

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Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States
#17

eXsight Call Accounting

Simplify UC&C management without losing functionality or visibility.

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Overview

eXsight Call Accounting is a comprehensive telecommunications management solution designed for businesses seeking to monitor and control their voice communication expenses. This software offers detailed tracking and reporting of all inbound and outbound calls, enabling organizati...

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Free TrialNA Starting PriceContact Vendor HeadquartersIsrael
#18

Report

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Overview

Report is a robust call accounting software designed to enhance telecommunications management for organizations of all sizes. This platform offers comprehensive tools for tracking and analyzing call data, enabling organizations to optimize their communication strategies and reduc...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#19

Shadow CMS

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Overview

Shadow CMS is a powerful call accounting software that provides organizations with detailed insights into their telecommunications usage. This platform enables businesses to track call data, analyze trends, and optimize communication costs effectively. With features such as real-...

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Free TrialNA Starting Price$1000 Per user HeadquartersCanada
#20

FluentStream

Where Small and Medium Businesses Discover Powerful Communication Solutions

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Overview

FluentStream is a powerful call center software designed to enhance customer service and streamline communication for businesses. With its intuitive interface, users can manage inbound and outbound calls, track performance metrics, and optimize call handling processes. FluentStre...

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Free TrialAvailable Starting Price$20 Per user HeadquartersUnited States
#21

OfficeWatch Call Reporting

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Overview

OfficeWatch Call Reporting is a powerful call accounting software designed to monitor and analyze telephone usage within organizations. It helps businesses track call activity, identify cost-saving opportunities, and improve communication efficiency. The software generates detail...

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Free TrialNA Starting Price$1295 Per user HeadquartersUnited States
#22

PhoneTrack

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Overview

PhoneTrack is an innovative telephony software designed to optimize communication systems for businesses. It provides advanced call tracking, routing, and analytics to help organizations manage their customer service operations more efficiently. PhoneTrack enables businesses to m...

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Free TrialNA Starting PriceR$99 Per month HeadquartersBrazil
#23

eXsight

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Overview

eXsight is a versatile telephony software solution that enhances communication capabilities for businesses. This powerful platform offers features for call tracking, reporting, and integration with CRM systems, ensuring that organizations can manage their communication effectivel...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#24

Tapit NOVA

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Overview

Tapit NOVA is a sophisticated call accounting software designed to help organizations monitor and analyze their telecommunications expenses. This platform offers features such as call tracking, reporting, and cost management, enabling businesses to optimize their phone usage effe...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#25

PBXDOM

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Overview

PBXDOM is a sophisticated Call Accounting Software designed to streamline and enhance the management of telephony expenses and call tracking for businesses of all sizes. With its intuitive interface, PBXDOM offers a comprehensive platform for monitoring, analyzing, and controllin...

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Free TrialAvailable Starting Price$19.99 Per month HeadquartersUnited States
Daily Discovery

Explore Today’s Featured Call Accounting Software for Small Businesses

Three additional products from this category, refreshed for ongoing discovery.

Featured Today

Microcall

No approved reviews yet

Organizations managing multiple communication systems often struggle to track call usage, performance, and costs across platforms. Microcall addresses this challenge by centralizing call analytics and reporting into one unified environment. It gathers data from PBX, VoIP, UCaaS, and collaboration tools, helping businesses gain clear operational visibility without manual tracking.

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Featured Today

Comm One Call Accounting

No approved reviews yet

Comm One Call Accounting is a comprehensive software solution designed to monitor and manage telecommunications expenses effectively. It serves as a valuable tool for businesses seeking to gain insights into their communication costs. The software integrates seamlessly with PBX and VoIP systems, allowing it to capture and analyze call data in real-time. Users can generate detailed reports to track...

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