| 01Order & Shipment Management |
Centralizes customer, supplier, transfer, and fulfillment orders and converts them into trackable shipments across logistics workflows. |
Import / Create Order→
Validate Fulfillment Details→
Create Shipment→
Track through Delivery
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Sales, purchase, transfer, and return order support
Partial, split, consolidated, and multi-stop shipments
Order-to-shipment status visibility
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| 02Transportation Planning & Load Optimization |
Plans how freight should move by selecting modes, grouping shipments, building loads, and considering capacity, cost, timing, and service requirements. |
Collect Shipment Requirements→
Evaluate Modes & Capacity→
Build Optimized Loads→
Confirm Transport Plan
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Parcel, LTL, FTL, air, ocean, rail, or required mode support
Load consolidation and capacity utilization tools
Cost, service level, transit time, and constraint-based planning
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| 03Carrier Management & Rate Shopping |
Maintains carrier profiles, contracts, service levels, rates, lanes, and performance data so teams can compare transportation options before tendering freight. |
Enter Shipment Requirements→
Compare Carrier Rates→
Select Carrier & Service→
Tender Shipment
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Contract, spot, parcel, and negotiated rate support
Carrier scorecards for cost, service, and reliability
Electronic tendering, acceptance, and rejection workflows
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| 04Route Planning & Delivery Optimization |
Creates efficient pickup and delivery routes using locations, delivery windows, vehicle limits, service priorities, and other operational constraints. |
Import Stops & Orders→
Apply Routing Constraints→
Optimize Stop Sequence→
Dispatch Route
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Time windows, vehicle capacity, and driver constraints
Dynamic rerouting for traffic or delivery changes
Multi-depot, multi-stop, and recurring route support
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| 05Warehouse & Inventory Coordination |
Connects transportation activity with stock availability, warehouse locations, picking, staging, transfers, and outbound fulfillment. |
Check Inventory Availability→
Reserve & Pick Stock→
Stage for Shipment→
Update Inventory Movement
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Real-time stock visibility by warehouse or location
Transfer, allocation, picking, and staging workflows
WMS, ERP, and inventory-system synchronization
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| 06Real-Time Shipment Tracking & Visibility |
Tracks freight location, status, estimated arrival, delays, milestones, and exceptions while shipments move between origin and destination. |
Dispatch Shipment→
Collect Carrier / GPS Updates→
Update ETA & Milestones→
Share Current Status
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GPS, telematics, ELD, carrier API, and status-feed support
Milestone, ETA, delay, and exception visibility
Customer or partner tracking portals and notifications
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| 07Proof of Delivery & Last-Mile Execution |
Supports drivers and delivery teams with mobile workflows for stops, signatures, photos, scanning, delivery notes, and completion confirmation. |
Driver Receives Route→
Complete Delivery Stop→
Capture Proof of Delivery→
Update Shipment Status
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Mobile signatures, photos, barcode scans, and notes
Failed delivery, refusal, damage, and return workflows
Offline mobile support where connectivity is unreliable
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| 08Freight Audit, Billing & Cost Management |
Compares carrier charges with agreed rates and shipment data, identifies discrepancies, and supports freight accruals, invoices, and settlement. |
Receive Carrier Invoice→
Match Shipment & Contract Rate→
Flag Cost Variance→
Approve / Dispute & Settle
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Automated freight audit and duplicate-charge detection
Accessorial, fuel surcharge, tax, and currency handling
Cost allocation by customer, order, lane, or business unit
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| 09Exception, Returns & Reverse Logistics Management |
Coordinates delayed, damaged, refused, lost, returned, or redirected shipments and tracks the actions required to resolve logistics exceptions. |
Detect Delivery Exception→
Classify Issue & Assign Owner→
Return / Redirect / Resolve→
Close Exception Record
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Configurable exception reasons and resolution workflows
Returns, exchanges, recalls, and reverse-shipment support
Alerts, ownership, escalation, and resolution-time tracking
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| 10Logistics Analytics & Integrations |
Measures transportation cost, delivery performance, carrier service, route efficiency, inventory movement, and logistics throughput while connecting operational systems. |
Aggregate Logistics Data→
Analyze Cost & Service KPIs→
Connect Supply Chain Systems→
Improve Logistics Decisions
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On-time delivery, cost per shipment, dwell, and carrier KPIs
ERP, WMS, OMS, ecommerce, carrier, telematics, and accounting integrations
APIs, EDI, webhooks, exports, and multi-location reporting
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