Shippo

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Shipping technology for every business

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Shippo

"Shipping can quickly become a headache for growing online stores, and Shippo helps take away much of that complexity. Businesses use it to compare carrier rates, print labels, and manage orders without switching between multiple tools. It works well for small to mid-sized sellers who ship regularly and want to save time on daily fulfillment tasks. That said, businesses with very high shipping volumes or complex logistics needs may eventually find the platform limiting."
Decision Snapshot

Shippo Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Shippo Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Shippo

Shippo is a versatile shipping software developed to meet the needs of e-commerce businesses of all sizes. It distinguishes itself with its extensive network of carrier integrations, including major providers like USPS, FedEx, and UPS, offering a wide range of shipping options. Shippo's key feature is its ability to streamline the label creation process, facilitating easy and quick printing of shipping labels. The platform offers competitive postage discounts, making shipping cost-effective for businesses. Additionally, it supports automatic syncing of orders from various e-commerce platforms, enhancing operational efficiency. Shippo also provides real-time tracking information, improving customer experience with transparent package tracking. Its user-friendly interface and comprehensive analytics tools further assist businesses in managing their shipping processes effectively and making data-driven decisions.
Company Shippo
Founded 2013
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Information Services Information Technology & Services

Why Choose Shippo

Problem it Solves

  • Problem it Solves Streamlining Shipping Logistics For E-commerce Businesses

Target Users

  • Target Users E-commerce Businesses
  • Target Users Online Marketplaces
  • Target Users Small To Medium-sized Retailers
  • Target Users Subscription Box Services
  • Target Users Direct-to-consumer Brands

Core Use Case

  • Core Use Case Create Shipping Labels
  • Core Use Case Track Packages
  • Core Use Case Compare Shipping Rates
  • Core Use Case Manage Returns
  • Core Use Case Automate Workflows

USP

  • USP Streamline Your Shipping With Shippo's Seamless Integration

Pros

  • Pros Discounted shipping rates often beat what small businesses negotiate alone
  • Pros Label creation takes under a minute once accounts are connected
  • Pros Tracking updates push automatically to customers without manual follow-up
  • Pros Free plan works genuinely well for low-volume shippers
  • Pros Multi-carrier rate comparison happens on a single screen
  • Pros Returns management is built in, not bolted on awkwardly
  • Pros API documentation is clean enough for developers to integrate quickly

Cons

  • Cons Label customization options feel restrictive for brand-conscious businesses
  • Cons Pricing climbs noticeably as shipment volume and carrier needs grow
  • Cons Carrier rate accuracy occasionally needs manual verification before checkout display
  • Cons Reporting tools lack the depth that high-volume shippers expect
Editorial Buyer Guidance

Who Is Shippo Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Shipping Logistics For E-commerce Businesses

Target Users

  • E-commerce Businesses
  • Online Marketplaces
  • Small To Medium-sized Retailers
  • Subscription Box Services
  • Direct-to-consumer Brands

Core Use Cases

  • Create Shipping Labels
  • Track Packages
  • Compare Shipping Rates
  • Manage Returns
  • Automate Workflows

Unique Selling Point

Streamline Your Shipping With Shippo's Seamless Integration

Strengths and Limitations

Shippo Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Discounted shipping rates often beat what small businesses negotiate alone
  • Label creation takes under a minute once accounts are connected
  • Tracking updates push automatically to customers without manual follow-up
  • Free plan works genuinely well for low-volume shippers
  • Multi-carrier rate comparison happens on a single screen
  • Returns management is built in, not bolted on awkwardly
  • API documentation is clean enough for developers to integrate quickly
!

Cons

  • Label customization options feel restrictive for brand-conscious businesses
  • Pricing climbs noticeably as shipment volume and carrier needs grow
  • Carrier rate accuracy occasionally needs manual verification before checkout display
  • Reporting tools lack the depth that high-volume shippers expect
Category-Based Capabilities

Shippo Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Order Management Software 30 selected features Open category ↗ ⌄
Order Fulfillment Shipping Management Returns Management Cataloging/Categorization Reporting/Analytics Recurring Orders Special Order Management Contact Database Backorder Management Order Entry Order Tracking Barcode/Ticket Scanning Shipping Labels Multi-Currency Warehouse Management Billing & Invoicing Real Time Reporting Inventory Management Multi-Location eCommerce Management Customer History Sales Orders Discount Management Purchase Order Management Multi-Channel Management Supplier Management Accounting Integration Product Catalog Quotes/Estimates Forecasting
Shipping Software 33 selected features Open category ↗ ⌄
Shipping Services Integration Bills of Lading Label Printing Freight Shipping Inventory Management Delivery Tracking Alerts/Notifications Air Shipping Status Tracking Quotes/Estimates Ground Shipping Shipping Labels Invoice Management Transportation Management Ocean Shipping Parcel Shipping Multi-Location Customer Database Warehouse Management Shipping Management Order Tracking Returns Management Import/Export Management Shipment Price Calculation Order Management Barcode/Ticket Scanning Purchase Order Management Shipment Tracking Supplier Management Claims Management eCommerce Management Reporting/Analytics Discount Management
Courier Software 17 selected features Open category ↗ ⌄
Scheduling Route Optimization Third-Party Integrations Routing Label Printing Order Management Real-Time Notifications GPS Billing & Invoicing Order Entry Mobile Access Status Tracking Digital Signature Customer Database Shipping Labels Barcode Recognition Proof of Delivery
Label Printing Software 9 selected features Open category ↗ ⌄
Label Templates Label Designer Barcode Generation Shipping Labels Batch Printing Multiple File Format Support Inventory Labels Product Labels QR Code Printing
Logistics Software 18 selected features Open category ↗ ⌄
Billing & Invoicing Shipping Management Supplier Management Dispatch Management Demand Forecasting Third-Party Integrations Multi-Location CRM Fleet Management Shipping Labels Route Optimization Real-Time Updates Order Management Cross Docking Reporting & Statistics Barcoding/RFID 3PL Management Delivery Tracking
Order Fulfillment Software 15 selected features Open category ↗ ⌄
Inventory Management Order Management Delivery Management Shipping Management Order Fulfillment Warehouse Management Returns Management Alerts/Notifications Third-Party Integrations Reporting/Analytics Billing & Invoicing Order Tracking Assignment Management Client Portal Supplier Management
Shipment Tracking Software 6 selected features Open category ↗ ⌄
Delivery Estimate Alerts/Notifications For eCommerce Status Tracking For Freight Operations Website Integration
Transportation Management Software 17 selected features Open category ↗ ⌄
Dispatch Management Order Management Scheduling Fleet Management Routing Reporting/Analytics Shipping Management Third-Party Integrations Route Optimization Carrier Management Live Driver Tracking Status Tracking Communication Management Shipment Tracking Customer Management Billing & Invoicing Real-Time Monitoring
Connected Applications

Shippo Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Shippo Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

Shippo Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Shippo Review ↗
4.8
Based on 5 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Matt Q
Matt Q Managing Partner

Cost effective platform for small business owner

I mostly run my business on amazon and ebay. I used another shipping platform for a long time before realizing how expensive it was. After learning that Shippo offers similar features at a lower cost, I decided to switch to Shippo. Shippo has worked well for my needs so far. 

Reviewed on March, 2025
Ronald T
Ronald T Marketing Manager

Fascinated with this platform.

My experience with Shippo has been excellent. It is very easy to use, gives me access to some of the best shipping rates, and offers automation tools that save me a lot of time and effort.

Reviewed on August, 2024
Anonymous reviewer
Anonymous Reviewer Social Media Intern

Best shipping software!

Incredibly simple to ship via this software and the rates are very affordable too!

Reviewed on November, 2023
Anonymous reviewer
Anonymous Reviewer Owner

Good platform to work with

Shippo is very affordable and simple to use. Their customer support team is always ready to help whenever there are website or syncing issues and is easy to reach at any time. We’ve never run into any problems while using this software.

Reviewed on June, 2023
Balaji S
Balaji S Owner

Shippo makes shipping so easy

Shippo automatically sync orders from wix. All I need to do is compare rates, buy the label, print it, and ship. It is very simple to use, and even the package size transfers over from Wix automatically, which saves ma a lot of time.

Reviewed on September, 2022
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Frequently Asked Questions

Shippo FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Shippo is a versatile shipping software developed to meet the needs of e-commerce businesses of all sizes. It distinguishes itself with its extensive network of carrier integrations, including major providers like USPS, FedEx, and UPS, offering a wide range of shipping options. Shippo's key feature is its ability to streamline the label creation process, facilitating easy and quick printing of shipping labels. The platform offers competitive postage discounts, making shipping cost-effective for businesses. Additionally, it supports automatic syncing of orders from various e-commerce platforms, enhancing operational efficiency. Shippo also provides real-time tracking information, improving customer experience with transparent package tracking. Its user-friendly interface and comprehensive analytics tools further assist businesses in managing their shipping processes effectively and making data-driven decisions.

  • No, Shippo does not offer a free version.

  • No, Shippo does not offer any free trial.

  • Yes, Shippo offers an API.

  • Shippo can be integrated with the following applications:

    • QuickBooks Online , NetSuite , Wix , Squarespace , BigCommerce , Shopify , WooCommerce , ShipStation , Zapier , EasyPost , ShipWorks

  • Shippo offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Shippo offers training with the following options:
    • Webinar , Documentation

  • Shippo supports the following languages:
    • English

  • Following are the typical users of the Shippo:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Shippo supports the following deployment:
    • Cloud Hosted

  • Shippo supports the following devices and operating systems:
    • Web-Based
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