Detrack

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Detrack

"Delivery teams often turn to Detrack when they need better visibility into what's happening on the road. Knowing where drivers are and whether deliveries are completed on time helps businesses stay organized and respond quickly to customer questions. It works well for companies handling a high volume of daily deliveries. That said, businesses with very simple delivery needs or small occasional orders may find the real-time tracking focus more than they actually require."
Decision Snapshot

Detrack Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$29 / month
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersSingapore
✎
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Product Overview

Detrack Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Detrack

Detrack is an innovative delivery management software designed to optimize logistics and enhance the efficiency of delivery operations. The platform provides tools for route optimization, real-time tracking, and proof of delivery, ensuring that organizations can manage their deliveries effectively. Detrack enables businesses to assign deliveries, monitor driver performance, and communicate with customers seamlessly. With its mobile app, drivers can access their delivery assignments, capture signatures, and provide updates in real time. The software’s analytics capabilities allow organizations to assess delivery performance, identify trends, and make data-driven decisions to improve logistics operations. By implementing Detrack, companies can enhance their delivery efficiency, improve customer satisfaction, and reduce operational costs.
Company Detrack Systems
Founded 2013
Headquarters Singapore
Employees NA

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Computer Software Food & Beverages Logistics & Supply Chain Transportation/Trucking/Railroad Wine & Spirits

Why Choose Detrack

Problem it Solves

  • Problem it Solves Streamlining Delivery Tracking And Improving Visibility For Logistics Operations

Target Users

  • Target Users Logistics Managers
  • Target Users Delivery Drivers
  • Target Users E-commerce Businesses
  • Target Users Warehouse Operators
  • Target Users Supply Chain Coordinators

Core Use Case

  • Core Use Case Track Deliveries
  • Core Use Case Manage Drivers
  • Core Use Case Optimize Routes
  • Core Use Case Update Customers
  • Core Use Case Generate Reports

USP

  • USP Effortless Delivery Tracking For Seamless Logistics Management

Pros

  • Pros Real-time delivery tracking keeps drivers and dispatchers genuinely in sync
  • Pros Electronic proof of delivery captures signatures, photos, and notes instantly
  • Pros Driver mobile app works offline when connectivity drops mid-route
  • Pros Live map view shows every vehicle's status without refreshing manually
  • Pros Customer notifications fire automatically so support teams field fewer calls
  • Pros API access makes connecting with existing warehouse or ERP systems straightforward

Cons

  • Cons Mobile app experience doesn't always match the desktop portal depth
  • Cons Reporting tools feel basic for teams needing deeper delivery analytics
  • Cons Pricing climbs noticeably once fleet size and features scale up
  • Cons Initial route optimization setup requires more configuration than expected
Editorial Buyer Guidance

Who Is Detrack Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Delivery Tracking And Improving Visibility For Logistics Operations

Target Users

  • Logistics Managers
  • Delivery Drivers
  • E-commerce Businesses
  • Warehouse Operators
  • Supply Chain Coordinators

Core Use Cases

  • Track Deliveries
  • Manage Drivers
  • Optimize Routes
  • Update Customers
  • Generate Reports

Unique Selling Point

Effortless Delivery Tracking For Seamless Logistics Management

Strengths and Limitations

Detrack Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Real-time delivery tracking keeps drivers and dispatchers genuinely in sync
  • Electronic proof of delivery captures signatures, photos, and notes instantly
  • Driver mobile app works offline when connectivity drops mid-route
  • Live map view shows every vehicle's status without refreshing manually
  • Customer notifications fire automatically so support teams field fewer calls
  • API access makes connecting with existing warehouse or ERP systems straightforward
!

Cons

  • Mobile app experience doesn't always match the desktop portal depth
  • Reporting tools feel basic for teams needing deeper delivery analytics
  • Pricing climbs noticeably once fleet size and features scale up
  • Initial route optimization setup requires more configuration than expected
Category-Based Capabilities

Detrack Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Fleet Management Software 28 selected features Open category ↗ ⌄
Mileage Tracking Inventory Management Route Optimization Real Time Updates Billing & Invoicing Employee Management Routing Maintenance Management Route History GPS Motor Pool Real Time Monitoring Dispatch Management Incident Reporting Geographic Maps Delivery Tracking Tire Management Inspection Management Order Management Fuel Management Work Order Management Location Tracking Geolocation Transportation Management Cost Tracking Compliance Management Equipment Maintenance Document Management
Shipping Software 33 selected features Open category ↗ ⌄
Shipping Services Integration Bills of Lading Label Printing Freight Shipping Inventory Management Delivery Tracking Alerts/Notifications Air Shipping Status Tracking Quotes/Estimates Ground Shipping Shipping Labels Invoice Management Transportation Management Ocean Shipping Parcel Shipping Multi-Location Customer Database Warehouse Management Shipping Management Order Tracking Returns Management Import/Export Management Shipment Price Calculation Order Management Barcode/Ticket Scanning Purchase Order Management Shipment Tracking Supplier Management Claims Management eCommerce Management Reporting/Analytics Discount Management
Courier Software 17 selected features Open category ↗ ⌄
Scheduling Route Optimization Third-Party Integrations Routing Label Printing Order Management Real-Time Notifications GPS Billing & Invoicing Order Entry Mobile Access Status Tracking Digital Signature Customer Database Shipping Labels Barcode Recognition Proof of Delivery
Delivery Management Software 12 selected features Open category ↗ ⌄
For Courier Services For Freight Operations Scheduling Delivery Tracking Driver Management Mobile Signature Capture Customer Portal Surveys & Feedback For Restaurants Dispatch Management Routing Driver ETA
Food Service Distribution Software 20 selected features Open category ↗ ⌄
Order Management Inventory Management Traceability Reporting & Statistics Warehouse Management Alerts/Notifications Purchase Order Management Vendor Management Inventory Tracking Lot Tracking Cost Management Customer Management Order Entry Billing & Invoicing Import/Export Management Purchasing & Receiving Third-Party Integrations Quotes/Estimates Barcode/Ticket Scanning Distribution Management
Freight Software 20 selected features Open category ↗ ⌄
Import/Export Management 3PL Management Shipping Management Dispatch Management Transportation Management Delivery Tracking Customer Management Warehouse Management Customer Portal Accounting Waybills Truckload Management Quotes/Estimates Route Optimization Shipment Tracking Fleet Management Document Management Rate Management Shipping Labels For Freight Operations
GPS Tracking Software 16 selected features Open category ↗ ⌄
Status Tracking Vehicle Tracking Real-Time Monitoring Driver Management Work Order Management Historical Reporting Routing Inventory Management Order Management Transportation Management Delivery Tracking Asset Tracking Employee Management Real-Time Updates Mobile Access Geofencing
Logistics Software 18 selected features Open category ↗ ⌄
Billing & Invoicing Shipping Management Supplier Management Dispatch Management Demand Forecasting Third-Party Integrations Multi-Location CRM Fleet Management Shipping Labels Route Optimization Real-Time Updates Order Management Cross Docking Reporting & Statistics Barcoding/RFID 3PL Management Delivery Tracking
Route Planning Software 12 selected features Open category ↗ ⌄
Delivery Tracking Live Driver Tracking Voice Recognition Fuel Tracking Territory Management Performance Metrics Real-Time Monitoring SMS Messaging Scheduling Mobile Access GPS Status Tracking
Service Dispatch Software 17 selected features Open category ↗ ⌄
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History
Shipment Tracking Software 6 selected features Open category ↗ ⌄
Delivery Estimate Alerts/Notifications For eCommerce Status Tracking For Freight Operations Website Integration
Transportation Dispatch Software 16 selected features Open category ↗ ⌄
Mileage Tracking Location Tracking Routing Emergency Dispatch Delivery Tracking Mobile Access Fuel Management Billing & Invoicing Order Management GPS Dispatch Management Customer Management Route History Route Optimization Scheduling Real-Time Monitoring
Transportation Management Software 17 selected features Open category ↗ ⌄
Dispatch Management Order Management Scheduling Fleet Management Routing Reporting/Analytics Shipping Management Third-Party Integrations Route Optimization Carrier Management Live Driver Tracking Status Tracking Communication Management Shipment Tracking Customer Management Billing & Invoicing Real-Time Monitoring
Trucking Software 20 selected features Open category ↗ ⌄
Scheduling Driver Management Order Management Safety Management Trip Logs Mileage Tracking Quotes/Estimates Transportation Management Fuel Management Maintenance Management GPS Load Optimization Vehicle Management Routing Location Tracking Driver Settlements Billing & Invoicing Employee Management Real-Time Reporting Real-Time Monitoring
Connected Applications

Detrack Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Detrack Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Annual Subscription
PRO
$29 Per Month
Advanced
$39 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Detrack Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Detrack Review ↗
4.8
Based on 8 approved reviews
5 stars 78%
4 stars 22%
3 stars 0%
2 stars 0%
1 star 0%
David G.
David G. Sales Manager

So Far, So Good

We use Detrack daily with one driver to collect electronic signatures for deliveries, and it’s been working smoothly for our needs.

Reviewed on July, 2024
Stacy K.
Stacy K. Litigation Support Manager

Perfect for Tracking Hand-Delivered Legal Documents

Detrack meets all our needs, especially because it GPS-tracks where each package was left and records exactly who received it.

Reviewed on January, 2022
Anonymous reviewer
Anonymous Reviewer Software Engineer

Good Value for Money!

Detrack makes it easy to import and export data for daily management, which saves a lot of time. The only minor issue is that driver-uploaded pictures could be sharper if auto-focus were improved.

Reviewed on August, 2021
Francesco O.
Francesco O. Operations Manager

Very Helpful App

Detrack delivers excellent design quality and a top-notch end product. I highly recommend it and look forward to using it regularly. The only downside is the cost, as it charges per driver.

Reviewed on July, 2021
Elliot I.
Elliot I. Director

No Better System Out There

Detrack perfectly handles all our delivery tracking and notification needs. It’s highly flexible and customizable, almost like having our own personalized software.

Reviewed on July, 2021
Elliot I.
Elliot I. Director

No Better System Out There! This is So Perfact.

Detrack perfectly handles all our delivery tracking and notification needs. It’s highly flexible and customizable, almost like having our own personalized software.

Reviewed on July, 2021
Gavin R.
Gavin R. General Manager

Detrack: Top Dispatch Software with Proof of Delivery

We manage multiple warehouses and deliveries, both in-house and third-party, and Detrack keeps everything under control. It shows exactly where our goods are, who’s delivering them, and provides proof of delivery right at our fingertips. The system is smart, agile, and easy to use—it even lets us monitor drivers’ phone battery levels and remind them to charge if needed, keeping our dispatch operations tight and efficient.

Reviewed on July, 2021
Nevra F.
Nevra F. Administrator

Supports Advanced Needs with Excellent Support

Detrack worked perfectly for my complex requirements, like importing custom notification emails for each delivery site—something other tracking systems couldn’t handle. I started with the free version and ran into issues, but the support team responded within a few hours and even provided the correct import file, solving my problem quickly.

Reviewed on April, 2020
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Frequently Asked Questions

Detrack FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Detrack is an innovative delivery management software designed to optimize logistics and enhance the efficiency of delivery operations. The platform provides tools for route optimization, real-time tracking, and proof of delivery, ensuring that organizations can manage their deliveries effectively. Detrack enables businesses to assign deliveries, monitor driver performance, and communicate with customers seamlessly. With its mobile app, drivers can access their delivery assignments, capture signatures, and provide updates in real time. The software’s analytics capabilities allow organizations to assess delivery performance, identify trends, and make data-driven decisions to improve logistics operations. By implementing Detrack, companies can enhance their delivery efficiency, improve customer satisfaction, and reduce operational costs.

  • No, Detrack does not offer a free version.

  • Yes, Detrack offers a free trial.

  • No, Credit Card details are not required for the Detrack trial.

  • Detrack offers the following pricing plans & packages:

    PRO

    $29 Per Month

    Advanced

    $39 Per Month

  • Detrack supports the following payment frequencies:

    • Annual Subscription

  • No, Detrack does not offer an API.

  • Detrack can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , MYOB , Google Workspace , Slack , Shopify , WooCommerce , Microsoft Teams , Zapier , FedEx Ship Manager , MySupplyChain

  • Detrack offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Detrack offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Detrack supports the following languages:
    • English

  • Following are the typical users of the Detrack :
    • Self-Employed , Small-Business , Midsize-Business

  • Detrack supports the following deployment:
    • Cloud Hosted

  • Detrack supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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