Onfleet

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Delight customers, scale operations, and boost efficiency with the world's most advanced logistics software.

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Onfleet

"Delivery businesses often turn to Onfleet when managing drivers and tracking orders starts getting complicated. It helps dispatchers stay on top of last-mile delivery operations without constantly calling drivers for updates. Teams can assign tasks, monitor routes, and keep customers informed throughout the process. It works well for food, retail, and logistics companies handling daily deliveries. That said, smaller operations with only a few drivers may find the pricing harder to justify compared to simpler tools."
Decision Snapshot

Onfleet Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$$599 / month
Free Trial14 Days
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Onfleet Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Onfleet

Onfleet is a specialized delivery management software designed to streamline and optimize last-mile logistics. It's known for its robust route planning and optimization features, which significantly reduce delivery times and increase efficiency. The software offers real-time tracking, giving businesses and customers alike the ability to monitor deliveries in progress. Onfleet's intuitive interface facilitates easy dispatch and task management, enhancing operational workflow. One standout feature is its automated SMS notifications, keeping customers informed about their delivery status. Additionally, Onfleet provides detailed analytics, offering insights into delivery performance and driver productivity. This makes it an ideal solution for businesses seeking to improve their delivery services, enhance customer satisfaction, and gain valuable operational data.
Company Onfleet
Founded 2012
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 11 languages available
Arabic Dutch English French German Hebrew Italian Japanese Polish Russian Spanish
Industries Served 1 industry available
Logistics & Supply Chain

Why Choose Onfleet

Problem it Solves

  • Problem it Solves Optimizing Last-mile Delivery Logistics For Businesses

Target Users

  • Target Users Logistics Managers
  • Target Users Delivery Drivers
  • Target Users Dispatch Coordinators
  • Target Users Operations Managers
  • Target Users Business Owners

Core Use Case

  • Core Use Case Optimize Delivery Routes
  • Core Use Case Track Real-time Driver Locations
  • Core Use Case Automate Customer Notifications
  • Core Use Case Analyze Delivery Performance
  • Core Use Case Manage Driver Tasks

USP

  • USP Effortless Delivery Management For Seamless Customer Experiences

Pros

  • Pros Delivery management platform improves route planning and last mile logistics coordination
  • Pros Real time driver tracking increases visibility into delivery operations
  • Pros Automated notifications improve communication with customers during deliveries
  • Pros Route optimization tools help reduce delivery time and operational costs
  • Pros Mobile app supports smoother driver management and field operations

Cons

  • Cons Advanced configuration options may require onboarding support
  • Cons Pricing may become expensive for businesses managing large delivery fleets
  • Cons Reporting depth can feel limited for highly complex logistics operations
Editorial Buyer Guidance

Who Is Onfleet Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Optimizing Last-mile Delivery Logistics For Businesses

Target Users

  • Logistics Managers
  • Delivery Drivers
  • Dispatch Coordinators
  • Operations Managers
  • Business Owners

Core Use Cases

  • Optimize Delivery Routes
  • Track Real-time Driver Locations
  • Automate Customer Notifications
  • Analyze Delivery Performance
  • Manage Driver Tasks

Unique Selling Point

Effortless Delivery Management For Seamless Customer Experiences

Strengths and Limitations

Onfleet Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Delivery management platform improves route planning and last mile logistics coordination
  • Real time driver tracking increases visibility into delivery operations
  • Automated notifications improve communication with customers during deliveries
  • Route optimization tools help reduce delivery time and operational costs
  • Mobile app supports smoother driver management and field operations
!

Cons

  • Advanced configuration options may require onboarding support
  • Pricing may become expensive for businesses managing large delivery fleets
  • Reporting depth can feel limited for highly complex logistics operations
Category-Based Capabilities

Onfleet Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Fleet Management Software 29 selected features Open category ↗ ⌄
Mileage Tracking Inventory Management Route Optimization Real Time Updates Billing & Invoicing Employee Management Routing Maintenance Management Route History GPS Motor Pool Real Time Monitoring Dispatch Management Incident Reporting Geographic Maps Delivery Tracking Tire Management Inspection Management Order Management Fuel Management Work Order Management Location Tracking Geolocation Transportation Management Cost Tracking Compliance Management Equipment Maintenance Document Management Artificial Intelligence
Courier Software 17 selected features Open category ↗ ⌄
Scheduling Route Optimization Third-Party Integrations Routing Label Printing Order Management Real-Time Notifications GPS Billing & Invoicing Order Entry Mobile Access Status Tracking Digital Signature Customer Database Shipping Labels Barcode Recognition Proof of Delivery
Delivery Management Software 12 selected features Open category ↗ ⌄
For Courier Services For Freight Operations Scheduling Delivery Tracking Driver Management Mobile Signature Capture Customer Portal Surveys & Feedback For Restaurants Dispatch Management Routing Driver ETA
Food Delivery Software 11 selected features Open category ↗ ⌄
Routing Loyalty Program Inventory Management Gift Card Management Delivery Tracking Live Tracking Mobile Access Order Management Reporting/Analytics Dispatch Management Kitchen/Menu Management
Logistics Software 18 selected features Open category ↗ ⌄
Billing & Invoicing Shipping Management Supplier Management Dispatch Management Demand Forecasting Third-Party Integrations Multi-Location CRM Fleet Management Shipping Labels Route Optimization Real-Time Updates Order Management Cross Docking Reporting & Statistics Barcoding/RFID 3PL Management Delivery Tracking
Route Planning Software 12 selected features Open category ↗ ⌄
Delivery Tracking Live Driver Tracking Voice Recognition Fuel Tracking Territory Management Performance Metrics Real-Time Monitoring SMS Messaging Scheduling Mobile Access GPS Status Tracking
Transportation Dispatch Software 16 selected features Open category ↗ ⌄
Mileage Tracking Location Tracking Routing Emergency Dispatch Delivery Tracking Mobile Access Fuel Management Billing & Invoicing Order Management GPS Dispatch Management Customer Management Route History Route Optimization Scheduling Real-Time Monitoring
Transportation Management Software 17 selected features Open category ↗ ⌄
Dispatch Management Order Management Scheduling Fleet Management Routing Reporting/Analytics Shipping Management Third-Party Integrations Route Optimization Carrier Management Live Driver Tracking Status Tracking Communication Management Shipment Tracking Customer Management Billing & Invoicing Real-Time Monitoring
Trucking Software 20 selected features Open category ↗ ⌄
Scheduling Driver Management Order Management Safety Management Trip Logs Mileage Tracking Quotes/Estimates Transportation Management Fuel Management Maintenance Management GPS Load Optimization Vehicle Management Routing Location Tracking Driver Settlements Billing & Invoicing Employee Management Real-Time Reporting Real-Time Monitoring
Connected Applications

Onfleet Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Onfleet Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial 14 Days
Free Version Not available
Payment Frequency Not available
Launch
$$599 Per Month
SCALE
$1299 Per Month
ENTERPRISE
$2999 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Onfleet Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Onfleet Review ↗
4.8
Based on 2 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Branden H.
Branden H. Logistics Director

Streamlined Dispatch with Onfleet

Onfleet has really helped us go nearly paperless and centralize our dispatch team, which has improved efficiency, output, and quality control. Setup and onboarding were a breeze, and the unified dashboard is easy to use. Integration with our POS works, though there’s room for improvement, and support is always helpful when needed. The only challenges are route optimization—it doesn’t handle bulk optimization perfectly, and assigning vehicles can be a bit tricky—but overall, it’s a solid tool for managing deliveries.

Reviewed on October, 2023
Robbin C.
Robbin C. Distribution Manager & Last Mile Lead

User-Friendly and Efficient Dispatch Software

Using Onfleet has been a really pleasant experience! The software is very user-friendly for admins, dispatchers, and drivers, and it handles large volumes without trouble. I love how much you can customize the experience for drivers, teams, and customers. The only downside is that some features you’d expect as standard are considered add-ons, which can raise the overall cost.

Reviewed on October, 2023
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Frequently Asked Questions

Onfleet FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Onfleet is a specialized delivery management software designed to streamline and optimize last-mile logistics. It's known for its robust route planning and optimization features, which significantly reduce delivery times and increase efficiency. The software offers real-time tracking, giving businesses and customers alike the ability to monitor deliveries in progress. Onfleet's intuitive interface facilitates easy dispatch and task management, enhancing operational workflow. One standout feature is its automated SMS notifications, keeping customers informed about their delivery status. Additionally, Onfleet provides detailed analytics, offering insights into delivery performance and driver productivity. This makes it an ideal solution for businesses seeking to improve their delivery services, enhance customer satisfaction, and gain valuable operational data.

  • No, Onfleet does not offer a free version.

  • Yes, Onfleet offers a free trial.

  • Yes, Credit Card details are required for the Onfleet trial.

  • Onfleet offers the following pricing plans & packages:

    Launch

    $$599 Per Month

    SCALE

    $1299 Per Month

    ENTERPRISE

    $2999 Per Month

  • Yes, Onfleet offers an API.

  • Onfleet can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , HubSpot CRM , Slack , Twilio , Shopify , Zendesk Suite , Microsoft Teams , Zapier , Google Maps

  • Onfleet offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Onfleet offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Onfleet supports the following languages:
    • Arabic , Dutch , English , French , German , Hebrew , Italian , Japanese , Polish , Russian , Spanish

  • Following are the typical users of the Onfleet:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Onfleet supports the following deployment:
    • Cloud Hosted

  • Onfleet supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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