Software Category

Best ITSM Software for Small Businesses (Free & Paid) - Page 4

ITSM Software stands for IT Service Management Software, which helps businesses manage their IT services efficiently. It organizes how IT teams deliver services to both customers and employees. For small businesses, ITSM Software can make a significant difference by streamlining support processes, managing incidents, and handling service requests effectively. Features often include ticketing systems, knowledge bases, self-service portals, and workflow automation. These tools help in resolving IT issues faster, improving customer satisfaction, and reducing downtime. Small businesses benefit by having a structured approach to managing IT services, which can lead to better resource utilization and cost savings. The software also includes change management and asset management tools to keep track of hardware and software assets. With automation and easy tracking, IT teams can focus on important tasks rather than administrative work. ITSM Software helps small businesses provide better IT support without needing a large team, enhancing overall productivity. Looking to enhance your IT services and support? Here are some ITSM products you can choose from.

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★★★★★4.6 average rating from 225 reviews
Last Updated: October 10, 2026
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Popular Picks in ITSM Software

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ServiceNow IT Service Management Logo

ServiceNow IT Service Management

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BMC Helix ITSM Logo

BMC Helix ITSM

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Complete Product Directory

List of Top Best ITSM Software for Small Businesses - Page 4

Continue with products 76–100. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

ITSM Software for Small Businesses Products 76–100

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#76

Award winning PPM software with flexible design to allow for use of waterfall, kanban, agile, cardwall and visual teamwork.

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Overview

TeamDynamix is a user-friendly project and service management software tailored specifically for the needs of higher education and public sector organizations. It stands out for its no-code/low-code platform, making it accessible for users with varying technical skills. Key featu...

Read more about TeamDynamix Project Portfolio Management  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#77

When everything and everyone works together seamlessly, you can aim higher and get there faster.

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Overview

TeamDynamix is an advanced IT Service Management (ITSM) software designed to enhance the efficiency of IT teams in managing service requests and incidents. This comprehensive platform offers a suite of features that streamline IT processes, improve service delivery, and ensure co...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#78

Enterprise Remote Support as tough as you

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Overview

Some products earn credibility just by racking up numbers most competitors can't touch, and LogMeIn Rescue has that in spades, trusted for more than 1 billion remote sessions across customers like Geek Squad, Symantec, 3M, and GE. It's an enterprise remote support platform built...

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Free Trial14 Days Starting Price$109 Per month HeadquartersUnited States
#79
No approved reviews yet. Be the first to review

Overview

C2-ITSM is a robust time tracking software designed specifically for IT service management environments. This platform enables organizations to monitor time spent on various tasks, projects, and incidents, providing valuable insights into resource allocation and productivity. Wit...

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Free TrialNA Starting Price$44 Per user HeadquartersCanada
#80

NinjaOne

🏆 SW Recommended

Automate the hardest parts of IT

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Overview

NinjaOne’s ITSM capabilities deliver unified ticketing, documentation, and endpoint management within a single, cloud-based platform. IT teams gain complete visibility into user devices, automate routine tasks, streamline incident, problem, and asset workflows, and perform remote...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#81

Unlock AI-driven Service Management for IT and Beyond

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Overview

IT Service Management (ITSM) tools are essential for enterprises to manage and deliver streamlined IT services to their employees and customers. ITSM tools can also be leveraged beyond IT teams by departments like HR and facilities to handle their workflows. By enhancing efficien...

Read more about HCL SX  
Free Trial30 Days Starting PriceContact Vendor HeadquartersIndia

Overview

ScriptRunner for Jira is an advanced agile project management tools software designed to help teams enhance their collaboration and streamline project workflows. This powerful platform offers features such as automation, custom scripts, and reporting tools, enabling organizations...

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Free TrialAvailable Starting Price$10 Per user HeadquartersUnited Kingdom

Overview

Trusted by 4,300+ organizations worldwide, Matrix42 Service Management is an end-to-end ITSM software that centralizes service requests, incident handling, change control, and asset management on a unified platform. With automation, self-service capabilities, and analytics, it he...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersGermany

Overview

ServiceFocus is an IT service management (ITSM) software that helps businesses improve the management of their IT services, support processes, and customer interactions. With ServiceFocus, organizations can centralize and automate IT support, ensuring fast and efficient issue res...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#85

ESM Software for Streamlined Enterprise Operations

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Overview

Most service management platforms get built for IT and then awkwardly stretched to cover HR, facilities, and finance later. IFS assyst, IFS's enterprise service management platform, takes the wider view from the start, centralizing service requests and support functions across ev...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#86

Eliminate business disruptions through automation and AI

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Overview

xMatters is a dynamic communication platform that orchestrates intelligent alerting and incident response. It serves as a centralized hub, connecting teams and systems during critical events. With a user-friendly interface, xMatters enables swift collaboration by notifying the ri...

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Free TrialAvailable Starting Price$9 Per month HeadquartersUnited States

Overview

USU IT Service Management is a powerful, AI-powered ITSM tool suite providing comprehensive tools for ticketing, incident management and problem resolution. With modular tools for incident, change, asset, catalog, and knowledge management, it enhances IT efficiency, governance, a...

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Free TrialAvailable Starting Price€30000 Per one-time HeadquartersGermany

Overview

Electric AI is a cutting-edge IT management software designed to streamline and automate IT operations for businesses. The platform provides a centralized hub for managing all aspects of IT support, from ticketing to asset management. With Electric AI, organizations can easily tr...

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Free TrialNA Starting Price$5000 Per user HeadquartersUnited States
#89

Your omnichannel helpdesk solution for efficient customer support, ticket management, and support collaboration.

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Overview

Deskpro is an all-encompassing helpdesk software designed to cater to the diverse needs of both small and large organizations. Its standout feature is the omnichannel support system, allowing seamless integration of communications from email, live chat, phone, and social media in...

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Free TrialAvailable Starting Price$29 Per month HeadquartersUnited Kingdom
#90

BigPanda

🏆 SW Recommended
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Overview

BigPanda is an advanced server management software designed to help organizations monitor and manage their IT infrastructure effectively. This platform provides comprehensive tools for identifying, diagnosing, and resolving IT incidents in real time, ensuring minimal downtime and...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#91

EZO AssetSonar

🏆 SW Recommended

Supercharge Your IT Assets, the Easy Way

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Overview

AssetSonar is a powerful asset tracking software designed to help organizations efficiently manage and track their physical assets throughout their lifecycle. This user-friendly platform provides real-time visibility into asset location, usage, and condition, enabling businesses...

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Free TrialAvailable Starting Price$69.99 Per user HeadquartersUnited States

Overview

Consol CM/Helpdesk is a versatile help desk software solution designed to streamline customer support operations and enhance service delivery. It provides businesses with a centralized platform to manage customer inquiries, support tickets, and service requests. With Consol CM/He...

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Free TrialAvailable Starting Price€69 Per user HeadquartersGermany
#93
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Overview

Startly is a time and expense software designed to help businesses track employee time, manage expenses, and streamline invoicing. The platform allows users to log work hours, track project costs, and submit expense reports, ensuring accurate billing and compliance with company p...

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Free TrialAvailable Starting Price$10 Per user HeadquartersUnited States
#94

EZO

🏆 SW Recommended

Asset Intelligence, Reimagined

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Overview

EZOfficeInventory is a game-changing asset management tool that can transform the way you handle business resources. It allows seamless tracking of equipment and tools to monitor them effortlessly. This intuitive platform provides a centralized space that can offer real-time insi...

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Free Trial15 Days Starting Price$40 Per month HeadquartersUnited States
#95

Agiloft

🏆 SW Recommended
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Overview

Agiloft is a comprehensive contract management software solution designed to streamline the contract lifecycle and enhance compliance for organizations. This powerful platform provides essential tools for creating, tracking, and managing contracts seamlessly. With its user-friend...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#96
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Overview

Vantage DX is a comprehensive network monitoring software that provides real-time insights into the performance and security of your IT infrastructure. Designed for businesses of all sizes, it enables IT teams to monitor network traffic, device status, and application performance...

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Free TrialAvailable Starting Price$3300 Per user HeadquartersCanada

Overview

Tempo Timesheets is a comprehensive time tracking software designed to help organizations manage employee time and project costs effectively. This platform provides tools for tracking hours worked, managing timesheets, and generating reports, ensuring accurate payroll processing...

Read more about Tempo Timesheets  
Free TrialAvailable Starting Price$10 Per user HeadquartersUnited States

Overview

Tempo Planner is a robust resource management software designed to help organizations optimize their workforce allocation and project planning. This platform provides tools for visualizing resource availability, tracking project progress, and managing team workloads. With Tempo P...

Read more about Tempo Planner  
Free TrialAvailable Starting Price$10 Per user HeadquartersUnited States

Overview

Tempo Cost Tracker is a powerful project management software that enables businesses to monitor and control project costs in real time. The platform allows project managers to track expenses, compare them to budgets, and make data-driven decisions to ensure that projects stay wit...

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Free TrialAvailable Starting Price$10 Per feautre HeadquartersUnited States
#100
No approved reviews yet. Be the first to review

Overview

SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams...

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Free TrialAvailable Starting Price€49 Per user HeadquartersGermany

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