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xMatters Claim

Eliminate business disruptions through automation and AI

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xMatters Overview

xMatters is a dynamic communication platform that orchestrates intelligent alerting and incident response. It serves as a centralized hub, connecting teams and systems during critical events. With a user-friendly interface, xMatters enables swift collaboration by notifying the right people at the right time. This versatile tool integrates seamlessly with various applications, automating communication workflows and reducing response times. xMatters empowers organizations to streamline incident resolution, enhancing overall operational efficiency. Its real-time tracking and reporting features provide insights for continuous improvement. From IT disruptions to operational hiccups, xMatters ensures that key stakeholders are informed and can take prompt action, minimizing the impact of disruptions on business continuity. In the realm of incident management, xMatters stands as a reliable ally, fostering a proactive and responsive environment.

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xMatters Screenshot & Video

Contact Details

  • Vendor Name xMatters
  • Founded 2000
  • Location United States
  • Employees 1000+

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Mac Mac

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Albanian, Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Industries

Financial Services, Hospital & Health Care, Information Technology & Services, Retail

xMatters Features

  • Arrow Icon Monitoring
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Disaster Recovery
  • Arrow Icon Backup and Recovery
  • Arrow Icon Risk Assessment
  • Arrow Icon Activity Dashboard
  • Arrow Icon Incident Management
  • Arrow Icon Policy Management
  • Arrow Icon Secure Data Storage
  • Arrow Icon Action Management
  • Arrow Icon Vulnerability Management
  • Arrow Icon Document Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Risk Management
  • Arrow Icon Emergency Notification
  • Arrow Icon Crisis Management
  • Arrow Icon Business Impact Analysis
  • Arrow Icon Compliance Management
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Change Management
  • Arrow Icon SLA Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Knowledge Management
  • Arrow Icon Dashboard
  • Arrow Icon Audit Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Patch Management
  • Arrow Icon Capacity Management
  • Arrow Icon Configuration Management
  • Arrow Icon License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Compliance Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Server Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Task Management
  • Arrow Icon Incident Management
  • Arrow Icon SSL Security
  • Arrow Icon Audit Trail
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ticket Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Chat/Messaging
  • Arrow Icon Issue Auditing
  • Arrow Icon IT Asset Tracking
  • Arrow Icon IT Risk Management
  • Arrow Icon Network Security
  • Arrow Icon Safety Incident Management
  • Arrow Icon Investigation Management
  • Arrow Icon On Call Scheduling
  • Arrow Icon Corrective and Preventive Actions (CAPA)
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Disaster Recovery
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Incident Reporting
  • Arrow Icon Audit Trail
  • Arrow Icon OSHA Compliance
  • Arrow Icon Status Tracking
  • Arrow Icon Communications Management
  • Arrow Icon IT Incident Management
  • Arrow Icon Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Transaction Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Visitor Tracking
  • Arrow Icon Uptime Reporting
  • Arrow Icon Availability Testing
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Performance Metrics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Data Visualization
  • Arrow Icon FTP Monitoring
  • Arrow Icon Server Monitoring

xMatters Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Payment Monthly Payment
  • Quote Based Quote Based
Pricing Page  

Plans & Packages

Starter (Essential)

$9 Per Month

Top xMatters Alternatives

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PagerDuty

OpsGenie

Jira Service Management

New Relic

xMatters FAQs

xMatters is a dynamic communication platform that orchestrates intelligent alerting and incident response. It serves as a centralized hub, connecting teams and systems during critical events. With a user-friendly interface, xMatters enables swift collaboration by notifying the right people at the right time. This versatile tool integrates seamlessly with various applications, automating communication workflows and reducing response times. xMatters empowers organizations to streamline incident resolution, enhancing overall operational efficiency. Its real-time tracking and reporting features provide insights for continuous improvement. From IT disruptions to operational hiccups, xMatters ensures that key stakeholders are informed and can take prompt action, minimizing the impact of disruptions on business continuity. In the realm of incident management, xMatters stands as a reliable ally, fostering a proactive and responsive environment.

  • No, xMatters does not offer a free version.

  • Yes, xMatters offers a free trial.

  • No, Credit Card details are not required for the xMatters trial.

  • xMatters offers the following pricing plans & packages:

    Starter (Essential)

    $9 Per Month

  • xMatters supports the following payment frequencies:

    • Monthly Payment , Quote Based

  • Yes, xMatters offers an API.

  • xMatters offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • xMatters offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • xMatters supports the following languages:
    • Albanian , Arabic , Bulgarian , Catalan , Chinese , Croatian , Czech , Danish , Dutch , English , Estonian , Finnish , German , Greek , Hebrew , Hindi , Hungarian , Icelandic , Italian , Japanese , Korean , Latvian , Lithuanian , Macedonian , Norwegian , Polish , Portuguese , Romanian , Russian , Slovak , Slovenian , Spanish , Swedish , Thai , Turkish , Ukrainian , Vietnamese

  • Following are the typical users of the xMatters:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • xMatters supports the following deployment:
    • Cloud Hosted

  • xMatters supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac

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