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Software Alternatives

Top LiveHelpNow Alternatives & Competitors

Finding the right software for your business can be challenging, and while LiveHelpNow is a popular choice, it may not be the perfect fit for everyone. If you're exploring LiveHelpNow alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to LiveHelpNow and discover the ideal solution tailored to your needs.
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All Competitors and Alternatives to LiveHelpNow

Explore each LiveHelpNow alternative through its overview and available details on use cases, buyer fit, key features, integrations, pros and cons, and pricing. When a comparison is available, open a side-by-side view with LiveHelpNow for a closer evaluation.

#1

Zendesk Suite

🏆 SW Recommended

Customer Service Software to Create a Great Experience

★★★★☆ 4.6 88 Reviews
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Overview

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...

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Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#2

Zoho Desk

🏆 SW Recommended

Top Rated Customer Service Help Desk Software

★★★★☆ 4.9 2 Reviews
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Overview

If you've ever used a help desk tool that felt more like a spreadsheet than a support system, Zoho Desk is a nice change. It's built to handle emails, live chats, calls, social messages, and web form queries without making your team switch between ten different tabs. Everything l...

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Free Trial15 Days Starting Price₹420 Per month HeadquartersBritish Indian Ocean Territory
#3

Agile CRM

🏆 SW Recommended

Sales Enablement + Marketing Automation + Customer Service

★★★★☆ 4.5 2 Reviews
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Overview

One line from Agile CRM's own marketing sums up its pitch pretty well: sell and market like the Fortune 500, without the Fortune 500 budget or complexity. It's an all in one platform bundling sales enablement, marketing automation, and customer service into a single system, aimed...

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Free TrialNot provided Starting Price$8.99 Per month HeadquartersUnited States
#4

Bitrix24

🏆 SW Recommended

Bitrix24. Your ultimate workspace.

★★★★☆ 4.9 2 Reviews
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Overview

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automati...

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Free Trial15 Days Starting Price$24.99 Per month HeadquartersUnited States
#5

Deskpro

Your omnichannel helpdesk solution for efficient customer support, ticket management, and support collaboration.

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Overview

Deskpro is an all-encompassing helpdesk software designed to cater to the diverse needs of both small and large organizations. Its standout feature is the omnichannel support system, allowing seamless integration of communications from email, live chat, phone, and social media in...

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Free TrialAvailable Starting Price$29 Per month HeadquartersUnited Kingdom
#6

Efficy CRM

🏆 SW Recommended

Everything you need to power your growth in one CRM.

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Overview

Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales proc...

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Free Trial14 Days Starting Price€25 Per month HeadquartersBelgium
#7

EngageBay CRM

🏆 SW Recommended

All-in-One CRM - Marketing, Sales & Support Software

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Overview

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities....

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Free TrialAvailable Starting Price$12.74 Per month HeadquartersUnited States
#8

Front

🏆 SW Recommended

The efficiency of a help desk with the familiarity of email.

★★★★☆ 4.7 15 Reviews
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Overview

Front started as an answer to a pretty specific problem: shared inboxes like a generic support@ email address get messy fast, and nobody knows who's replying to what. Front fixes that by turning email (and chat, and SMS, and social messages) into something that actually behaves l...

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Free Trial7 Days Starting Price$25 Per month HeadquartersUnited States
#9

HappyFox Help Desk

🏆 SW Recommended

Optimize Your Workflow with Advanced Help Desk Management Software

★★★★☆ 4.6 10 Reviews
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Overview

Support software either wins on features or wins on ease of use, rarely both. HappyFox has spent years trying to land in the middle of that trade off.The core is a ticketing system built to pull requests from email, chat, phone, and social media into one queue, but what people ac...

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Free TrialNot provided Starting Price$24 Per month HeadquartersUnited States
#10

Help Scout

🏆 SW Recommended

Shared Inbox, Help Center, & Live Chat Software

★★★★★ 5.0 2 Reviews
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Overview

Some support tools try to do everything and end up feeling cluttered. Help Scout takes the opposite approach, it's a help desk software built around simplicity. Your team doesn't need to learn a maze of features, they just open it and start replying. Emails, live chat, and in app...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#11

LiveAgent

🏆 SW Recommended

Simple Customer Support Software for Teams

★★★★☆ 4.9 20 Reviews
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Overview

LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of...

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Free Trial30 Days Starting Price$15 Per month HeadquartersSlovakia
#12

LiveChat

🏆 SW Recommended

The live chat software that gets the job done

★★★★☆ 4.7 22 Reviews
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Overview

A chat widget that just answers questions is table stakes at this point. LiveChat markets itself as AI live chat software built for both ecommerce and B2B, aimed at powering real time website support that also moves the needle on sales. That dual focus, sales plus support, is rea...

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Free TrialAvailable Starting Price$19 Per month HeadquartersPoland
#13

Salesforce Service Cloud

🏆 SW Recommended

Turn every interaction into an agentic service experience.

★★★★☆ 4.6 12 Reviews
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Overview

Enterprise support teams eventually hit a ceiling with disconnected tools. Salesforce Service Cloud, now being rolled out under the name Agentforce Service, was built to remove that ceiling entirely.The platform lets service teams manage cases, knowledge, and incidents together f...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#14

Salesforce Starter

The all-in-one suite of the marketing, sales, service, and commerce tools you need to succeed.

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Overview

Salesforce Starter is a dynamic customer relationship management (CRM) tool designed for small businesses. It offers a streamlined interface for managing customer interactions. Its user-friendly design simplifies tracking customer activities to ensure no detail is missed. The sof...

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Free TrialNot provided Starting PriceContact Vendor HeadquartersUnited States
#15

TeamSupport

🏆 SW Recommended

Turn Support Conversations Into Revenue

★★★★★ 5.0 2 Reviews
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Overview

Most help desk tools are built around individual customers submitting individual tickets. TeamSupport takes a different angle, it's built for B2B companies where one "customer" might actually be an entire company with ten different people reaching out about the same issue.That di...

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Free TrialAvailable Starting Price$45 Per month HeadquartersUnited States

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FAQs About LiveHelpNow Alternatives

What are the best alternatives to LiveHelpNow?
Some of the best alternatives to LiveHelpNow include Zendesk Suite, Salesforce Service Cloud, Salesforce Starter, Zoho Desk, Help Scout, Bitrix24, LiveChat, Front, HappyFox Help Desk, LiveAgent, Efficy CRM, Agile CRM, TeamSupport, EngageBay CRM and Deskpro. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.
Why should I consider alternatives to LiveHelpNow?
There are various reasons why users look for alternatives to LiveHelpNow, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.
Are there free alternatives to LiveHelpNow?

Yes! Depending on the product, you may find:

  • Free Trial options like Zendesk Suite, Salesforce Service Cloud, Zoho Desk, Help Scout, Bitrix24, LiveChat, Front, LiveAgent, Efficy CRM, TeamSupport, EngageBay CRM and Deskpro (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Which alternative to LiveHelpNow is best for small businesses?
Small businesses looking for an easy-to-use and cost-effective alternative to LiveHelpNow can consider Zendesk Suite, Salesforce Service Cloud, Salesforce Starter, Zoho Desk, Help Scout, Bitrix24, LiveChat, Front, HappyFox Help Desk, LiveAgent, Efficy CRM, Agile CRM, TeamSupport, EngageBay CRM and Deskpro. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.
Which LiveHelpNow alternative is best for enterprises?
Enterprises seeking a robust alternative to LiveHelpNow can explore Zendesk Suite, Salesforce Service Cloud, Zoho Desk, Bitrix24, LiveChat, Front, HappyFox Help Desk, LiveAgent, Efficy CRM, Agile CRM, TeamSupport, EngageBay CRM and Deskpro. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.
What are the best cloud-based LiveHelpNow alternatives?
Some of the best cloud-based alternatives to LiveHelpNow include Zendesk Suite, Salesforce Service Cloud, Salesforce Starter, Zoho Desk, Help Scout, Bitrix24, LiveChat, Front, HappyFox Help Desk, LiveAgent, Efficy CRM, Agile CRM, TeamSupport, EngageBay CRM and Deskpro. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.
Do LiveHelpNow alternatives support mobile apps?
Yes, most LiveHelpNow alternatives provide mobile apps for iOS and Android. Options like Zendesk Suite, Salesforce Service Cloud, Salesforce Starter, Zoho Desk, Help Scout, Bitrix24, LiveChat, Front, HappyFox Help Desk, LiveAgent, Efficy CRM, TeamSupport and Deskpro offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.
What’s the final conclusion from SoftwareWorld on LiveHelpNow alternatives?
In conclusion, while LiveHelpNow offers robust live chat and support features, businesses should consider alternatives like Efficy CRM, Bitrix24, and Salesforce Service Cloud for comprehensive CRM solutions. Platforms like Zoho Desk and Zendesk Suite excel in ticketing and customer support, while TeamSupport and Help Scout focus on team collaboration. For those seeking integrated communication, LiveChat and Front provide seamless experiences. Ultimately, the choice depends on specific business needs, budget, and desired functionalities, making it essential to evaluate each option carefully to find the best fit.
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