Software Alternatives

Top LiveHelp Alternatives & Competitors

Finding the right software for your business can be challenging, and while LiveHelp is a popular choice, it may not be the perfect fit for everyone. If you're exploring LiveHelp alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to LiveHelp and discover the ideal solution tailored to your needs.
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All Competitors and Alternatives to LiveHelp

Explore each LiveHelp alternative through its overview and available details on use cases, buyer fit, key features, integrations, pros and cons, and pricing. When a comparison is available, open a side-by-side view with LiveHelp for a closer evaluation.

#1

Birdeye

🏆 SW Recommended

Leading Review Management & Messaging Platform for Local Businesses

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Overview

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providin...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#2

EngageBay CRM

🏆 SW Recommended

All-in-One CRM - Marketing, Sales & Support Software

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Overview

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities....

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Free TrialAvailable Starting Price$12.74 Per month HeadquartersUnited States
#3
No approved reviews yet. Be the first to review

Overview

Vee24 is a sophisticated live chat software that enhances customer engagement and streamlines communication between businesses and their customers. The platform offers realtime messaging, allowing companies to respond quickly to customer inquiries and resolve issues efficiently....

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Free TrialNot provided Starting Price$1 Per year HeadquartersUnited States
#4

Freshchat

🏆 SW Recommended

Live Chat & AI Bots for Customer Messaging

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Overview

Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless c...

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Free Trial14 Days Starting Price$1,499 Per month HeadquartersUnited States
#5

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

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Overview

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#6

Intercom

🏆 SW Recommended

The only AI customer service solution you need

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Overview

Most customer messaging tools pick a lane, they're either good at support or good at marketing, rarely both. Intercom tries to close that gap. It's built around live chat, but underneath that is a full customer communication platform that handles support conversations, product up...

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Free Trial14 Days Starting Price$39 Per month HeadquartersUnited States
#7

LiveAgent

🏆 SW Recommended

Simple Customer Support Software for Teams

★★★★☆ 4.9 20 Reviews

Overview

LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of...

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Free Trial30 Days Starting Price$15 Per month HeadquartersSlovakia
#8

LiveChat

🏆 SW Recommended

The live chat software that gets the job done

★★★★☆ 4.7 22 Reviews

Overview

A chat widget that just answers questions is table stakes at this point. LiveChat markets itself as AI live chat software built for both ecommerce and B2B, aimed at powering real time website support that also moves the needle on sales. That dual focus, sales plus support, is rea...

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Free TrialAvailable Starting Price$19 Per month HeadquartersPoland
#9

Lucky Orange

🏆 SW Recommended

Less time crunching website data. More time growing your business.

★★★★☆ 4.9 2 Reviews

Overview

Lucky Orange helps businesses understand how visitors actually behave on a website, not just what analytics numbers show. Instead of relying only on reports, it provides visual insights through heatmaps, session recordings, and real time interaction tracking so teams can identify...

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Free Trial7 Days Starting Price$32 Per month HeadquartersUnited States
#10

Pipedrive

🏆 SW Recommended

Sales CRM & Pipeline Management Software

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Overview

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensurin...

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Free Trial14 Days Starting Price$14 Per month HeadquartersUnited States
#11

Salesforce Service Cloud

🏆 SW Recommended

Turn every interaction into an agentic service experience.

★★★★☆ 4.6 12 Reviews

Overview

Enterprise support teams eventually hit a ceiling with disconnected tools. Salesforce Service Cloud, now being rolled out under the name Agentforce Service, was built to remove that ceiling entirely.The platform lets service teams manage cases, knowledge, and incidents together f...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#12

Slack

🏆 SW Recommended

Made for people. Built for productivity.

★★★★☆ 4.7 67 Reviews

Overview

Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document col...

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Free TrialAvailable Starting Price₹2.78 Per month HeadquartersUnited States
#13

Your Business Texting Software

★★★★☆ 4.8 2 Reviews

Overview

Text Request is a cloud-based business texting platform that helps organizations communicate quickly and personally with customers, teams, and contacts through SMS and MMS messaging. Instead of relying on email or phone calls alone, users can send and receive text messages from a...

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Free Trial30 Days Starting Price$59.99 Per month HeadquartersUnited States

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FAQs About LiveHelp Alternatives

What are the best alternatives to LiveHelp?
Some of the best alternatives to LiveHelp include Salesforce Service Cloud, Slack, Freshdesk, Freshchat, LiveChat, Intercom, LiveAgent, Birdeye, Text Request, Lucky Orange, EngageBay CRM, Vee24 and Pipedrive. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.
Why should I consider alternatives to LiveHelp?
There are various reasons why users look for alternatives to LiveHelp, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.
Are there free alternatives to LiveHelp?

Yes! Depending on the product, you may find:

  • Free Trial options like Salesforce Service Cloud, Slack, Freshdesk, Freshchat, LiveChat, Intercom, LiveAgent, Birdeye, Text Request, Lucky Orange, EngageBay CRM and Pipedrive (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Which alternative to LiveHelp is best for small businesses?
Small businesses looking for an easy-to-use and cost-effective alternative to LiveHelp can consider Salesforce Service Cloud, Slack, Freshdesk, Freshchat, LiveChat, Intercom, LiveAgent, Birdeye, Text Request, Lucky Orange, EngageBay CRM, Vee24 and Pipedrive. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.
Which LiveHelp alternative is best for enterprises?
Enterprises seeking a robust alternative to LiveHelp can explore Salesforce Service Cloud, Slack, Freshdesk, Freshchat, LiveChat, Intercom, LiveAgent, Birdeye, Text Request, Lucky Orange, EngageBay CRM and Pipedrive. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.
What are the best cloud-based LiveHelp alternatives?
Some of the best cloud-based alternatives to LiveHelp include Salesforce Service Cloud, Slack, Freshdesk, Freshchat, LiveChat, Intercom, LiveAgent, Birdeye, Text Request, Lucky Orange, EngageBay CRM, Vee24 and Pipedrive. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.
Do LiveHelp alternatives support mobile apps?
Yes, most LiveHelp alternatives provide mobile apps for iOS and Android. Options like Salesforce Service Cloud, Slack, Freshdesk, Freshchat, LiveChat, Intercom, LiveAgent, Birdeye, Text Request, Vee24 and Pipedrive offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.
What’s the final conclusion from SoftwareWorld on LiveHelp alternatives?
In conclusion, while LiveHelp offers robust features for customer support and engagement, businesses should consider alternatives like Birdeye, Salesforce Service Cloud, and Freshdesk for comprehensive CRM solutions. Platforms like Intercom and LiveChat excel in real-time communication, while tools like EngageBay and Pipedrive provide integrated sales and support functionalities. For teams prioritizing collaboration, Slack and Zipteams are excellent choices. Ultimately, the best solution depends on specific business needs, budget, and desired features, making it essential to evaluate each option carefully before making a decision.
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