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Top Kaleyra Alternatives & Competitors
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Last Updated: August 28, 2026
Popular Alternative Software
All Competitors and Alternatives to Kaleyra
Best Paid & Free Alternatives for Kaleyra
Squaretalk Talkdesk ULTATEL Cloud Business Phone System Voiso 3CX Bitrix24 CallTrackingMetrics Dialpad InConnect LiveAgent Ringover Nextiva
SW Recommended
Cloud Contact Center Platform
Overview
Squaretalk is an AI-powered contact center platform built for high-velocity sales, customer support, and quality assurance teams. It combines voice calling, WhatsApp and SMS messaging, email, predictive dialing, and smart routing with AI conversation analytics — including transcription in 100+ languages, automated summaries, and sentiment analysis. Local numbers in 150+ countries. Internal chat ... Read more about Squaretalk
Popular Integrations
Pricing
Core
$15 Per User
Connect
$25 Per User
Engage
$30 Per User
Maximize
$Custom Per User
AI Voice Agents
$8.10 Per Hour
NA
$15 Per user
Israel
Overview
TalkDesk is a cloud-based call center software designed for modern customer support and sales teams. It enables handling of inbound and outbound calls with efficiency. Key features include an intuitive interface, easy call routing, and IVR (Interactive Voice Response) for effective call management. TalkDesk also offers real-time reporting and analytics, aiding in performance tracking. It supports ... Read more about Talkdesk
Problem It Solves
-
Streamlining Customer Support Through Efficient Communication And Automation
Core Use Cases
-
Enhance Customer Interactions
-
Streamline Contact Center Operations
-
Improve Agent Productivity
-
Integrate With Existing Systems
-
Analyze Customer Data
Target Users
-
Contact Center Managers
-
Customer Service Representatives
-
IT Administrators
-
Sales Teams
-
Customer Experience Leaders
Industry Fit
-
Healthcare
-
Financial Services
-
Retail
-
Travel And Hospitality
-
Telecommunications
-
Insurance
Key Features
-
AI-powered Customer Insights
-
Omnichannel Support
-
Customizable Dashboards
-
Real-time Analytics
-
Seamless Integrations
USP
-
Revolutionize Customer Interactions With AI-driven Contact Center Solutions
Pros
-
AI-powered call routing actually reduces misrouted calls noticeably
-
CX Cloud bundles voice, digital, and AI under one roof
-
Agent Assist surfaces real-time suggestions without interrupting conversation flow
-
Workforce management tools help supervisors forecast staffing more accurately
-
Pre-built integrations with Salesforce and ServiceNow work reliably out-of-box
-
Reporting dashboards give live queue visibility without heavy configuration
-
Industry-specific editions for healthcare and finance save meaningful setup time
-
Mobile agent access keeps distributed teams connected without quality compromise
Cons
-
Mobile app experience feels limited compared to the full desktop version
-
Reporting depth may not satisfy data-heavy food business operators
-
Pricing climbs noticeably once team size or recipe volume grows
Pricing
Digital Essentials
$85 Per Month
Voice Essentials
$105 Per Month
Elite
$165 Per Month
NA
$85 Per month
United States
Overview
ULTATEL Cloud Business Phone System is a comprehensive cloud communication platform designed to enhance communication and collaboration for businesses of all sizes. This software provides tools for voice calling, video conferencing, messaging, and virtual meeting rooms, enabling organizations to connect seamlessly with clients and team members. With its user-friendly interface, users can easily ma... Read more about ULTATEL Cloud Business Phone System
Pricing
Professional
$15.95 Per User
Available
$15.95 Per user
United States
Overview
Voiso is an advanced call center software solution designed to streamline customer service operations. With Voiso, businesses can manage inbound and outbound calls efficiently, enabling customer support teams to handle high call volumes with ease. The platform offers a range of features including automated call routing, call queuing, and interactive voice response (IVR), ensuring that every custom... Read more about Voiso
Pricing
Basic
$49 Per User
Available
$49 Per user
United States
Overview
3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX
Problem It Solves
-
Streamlines Business Communication Through Integrated Voice And Video Messaging Solutions.
Core Use Cases
-
Streamline Communication Processes
-
Enhance Customer Engagement
-
Facilitate Remote Collaboration
-
Improve Call Management
-
Integrate With Existing Systems
Target Users
-
Small To Medium-sized Businesses
-
IT Administrators
-
Customer Support Teams
-
Remote Workers
-
Call Center Managers
Industry Fit
-
Telecommunications
-
Healthcare
-
Education
-
Hospitality
-
Finance
-
Retail
Key Features
-
Unified Communications Platform
-
VoIP Phone System
-
Video Conferencing
-
Live Chat Integration
-
Call Center Management
USP
-
Unified Communication Platform Enhancing Collaboration And Productivity
Pros
-
Flat annual pricing saves serious money over per-user monthly billing
-
Open-standard SIP means freedom to choose your own hardware
-
Works across web, desktop, and mobile without juggling separate apps
-
Video conferencing built in — no Zoom add-on needed
-
Self-hosted option gives IT teams full control over data
-
Call queues and IVR setup takes under 20 minutes
-
Live chat and WhatsApp integrate directly into the same dashboard
-
Free tier actually covers small teams without crippling feature limits
Cons
-
Reporting depth falls short for analytics-driven communication teams
-
Mobile apps occasionally lag behind the desktop client experience
-
Self-hosted setup demands stronger technical knowledge than most expect
-
Licensing model grows complex as team size and features scale
More than 30 days
Contact Vendor
United States
Overview
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24
Problem It Solves
-
Streamlines Team Collaboration And Customer Relationship Management In One Platform
Core Use Cases
-
Manage Projects
-
Collaborate With Teams
-
Automate Workflows
-
Track Sales
-
Communicate With Clients
Target Users
-
Small Business Owners
-
Project Managers
-
Sales Teams
-
HR Professionals
-
Customer Support Teams
Industry Fit
-
Real Estate
-
Healthcare
-
Education
-
Retail
-
Marketing
-
Construction
Key Features
-
Collaboration Tools
-
CRM Integration
-
Task Management
-
Document Sharing
-
Communication Platform
-
Workflow Automation
USP
-
Streamline Your Business With All-in-one Collaboration And CRM Platform
Popular Integrations
Pros
-
Free plan covers surprisingly large teams without feature gating
-
Built-in absence calendar keeps everyone's time-off visible at a glance
-
HR and project tools live under one roof
-
Approval workflows handle leave requests without external tools
-
Mobile app lets employees submit absences from anywhere
-
Workload tracking helps managers spot coverage gaps before they happen
-
Self-hosted option appeals to companies with strict data policies
Cons
-
Absence tracking setup feels buried within Bitrix24's broader HR tools
-
Free plan limitations surface quickly for teams managing multiple departments
-
Reporting on absences lacks the depth HR-focused teams often need
-
Mobile experience for absence requests feels noticeably clunkier than desktop
Pricing
Basic
$24.99 Per Month
Standard
$62.63 Per Month
Professional
$125.36 Per Month
Enterprise
$250.83 Per Month
15 Days
$24.99 Per month
United States
Overview
CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics
Problem It Solves
-
Optimizes Call Tracking And Analytics For Better Marketing Insights
Core Use Cases
-
Track Call Sources
-
Analyze Call Data
-
Optimize Marketing Campaigns
-
Enhance Customer Interactions
-
Automate Call Workflows
Target Users
-
Marketing Professionals
-
Sales Teams
-
Customer Service Managers
-
Business Owners
-
Advertising Agencies
Industry Fit
-
Healthcare
-
Legal Services
-
Home Services
-
Automotive
-
Marketing Agencies
-
E-commerce
Key Features
-
Call Tracking
-
Conversation Analytics
-
Dynamic Number Insertion
-
Call Attribution
-
Marketing Automation
USP
-
Boost Sales With Seamless Call Tracking And Analytics
Pros
-
Tracks calls, texts, and forms all inside one platform
-
Attribution ties phone conversions directly back to specific ad campaigns
-
Built-in call routing handles complex IVR flows without extra tools
-
Recording and transcription features make reviewing sales calls genuinely easy
-
Keyword-level tracking gives marketers unusually detailed source data per call
-
Agency accounts can manage multiple client numbers cleanly under one login
-
Real-time reporting updates fast enough to act on during live campaigns
-
Integrates with Google Ads and Analytics without painful manual workarounds
Cons
-
Reporting customization demands a noticeable learning curve for new users
-
Attribution setup grows complex when managing large multi-channel campaigns
-
Pricing climbs quickly once call volume and features scale up
-
Occasional dashboard navigation feels less intuitive than modern alternatives
Pricing
Marketing Lite
$79 Per Month
NA
$79 Per month
United States
Overview
Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad
Problem It Solves
-
Streamlines Business Communication And Collaboration In One Platform
Core Use Cases
-
Streamline Communication
-
Enhance Team Collaboration
-
Manage Customer Interactions
-
Analyze Call Data
-
Integrate With Business Tools
Target Users
-
Small Business Owners
-
Customer Support Teams
-
Sales Professionals
-
Remote Workers
-
IT Administrators
Industry Fit
-
Telecommunications
-
Customer Support
-
Sales
-
Healthcare
-
Education
-
Financial Services
Key Features
-
Voice Intelligence
-
Video Conferencing
-
Call Routing
-
Team Messaging
-
Analytics Dashboard
-
CRM Integration
USP
-
Seamless Communication Platform For Effortless Collaboration And Productivity
Pros
-
Cloud communication platform helps teams manage calls and messaging efficiently
-
AI powered transcription improves visibility into conversations and meetings
-
Unified communication tools support remote and hybrid collaboration workflows
-
Analytics dashboards help monitor call quality and operational performance
-
Works well for customer support and business communication environments
Cons
-
Advanced phone system setup may require onboarding assistance
-
Call quality can depend on internet stability and network conditions
-
Pricing may increase with enterprise communication features
Pricing
Standard
$15 Per User
Pro
$25 Per Month
Available
$15 Per user
United States
Overview
InConnect is a state-of-the-art patient engagement software designed to improve communication and interaction between healthcare providers and patients. This platform facilitates seamless communication through various channels, including messaging, video consultations, and appointment scheduling, ensuring that patients have access to the information and support they need. InConnect also offers per... Read more about InConnect
NA
Contact Vendor
United States
Overview
LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of different platforms, that's a real time saver instead of stitching five tools together.<div><br></div><div>What stands ... Read more about LiveAgent
Problem It Solves
-
Streamlines Customer Support Communication And Enhances Response Efficiency
Core Use Cases
-
Manage Customer Inquiries
-
Streamline Support Processes
-
Enhance Team Collaboration
-
Track Customer Interactions
-
Automate Routine Tasks
Target Users
-
Small To Medium-sized Businesses
-
Customer Support Teams
-
Sales Teams
-
IT Help Desks
-
E-commerce Companies
Industry Fit
-
E-commerce
-
Telecommunications
-
Healthcare
-
Finance
-
Retail
-
Travel
Key Features
-
Ticket Management
-
Real-time Chat
-
Call Center Support
-
Customer Analytics
-
Social Media Integration
USP
-
Seamless Customer Support With Real-time Chat And Ticketing
Popular Integrations
Pros
-
Handles email, chat, calls, and social in one place
-
Ticket management keeps every customer conversation organized and easy to track
-
Built-in call center feature saves cost on third-party phone tools
-
Social media integrations pull messages directly into the agent dashboard
-
Affordable pricing tiers make it accessible for small support teams
-
Canned responses cut down repetitive typing on common customer questions
-
Real-time chat widget is quick to deploy on any website
-
Reporting gives clear visibility into agent performance and response times
Cons
-
Social media channel setup requires more configuration steps than expected
-
Reporting depth falls short for teams needing advanced social analytics
-
Pricing climbs noticeably once higher-tier social features unlock
-
Managing multiple brand inboxes feels cluttered without careful organization
Pricing
Small business
$15 Per Month
Medium business
$29 Per Month
Large business
$49 Per Month
Enterprise
$69 Per Month
30 Days
$15 Per month
Slovakia
The AI-driven communication platform for staffing and sales.
Overview
Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data management. The software includes voice and video conferencing, facilitating team collaboration. Users can benefit from call ... Read more about Ringover
Pricing
SMART
$21 Per Month
7 Days
$21 Per month
United States
Overview
Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto a... Read more about Nextiva
Problem It Solves
-
Streamlining Business Communication And Collaboration For Improved Efficiency
Core Use Cases
-
Streamline Communication Processes
-
Enhance Customer Engagement
-
Improve Team Collaboration
-
Optimize Business Operations
-
Analyze Communication Data
Target Users
-
Small Business Owners
-
IT Managers
-
Customer Service Teams
-
Sales Professionals
-
Remote Workers
Industry Fit
-
Healthcare
-
Finance
-
Retail
-
Education
-
Real Estate
-
Legal
Key Features
-
VoIP Phone Service
-
Team Collaboration Tools
-
Video Conferencing
-
Customer Relationship Management
-
Advanced Analytics
USP
-
Streamline Communication With Nextiva's All-in-one Business Phone System
Pros
-
All-in-one platform combines calls, messaging and video without switching apps
-
Customer support reputation stands out with 24/7 live agent availability
-
Call analytics give managers clear visibility into team performance daily
-
Small businesses get enterprise-grade phone features at reasonable entry pricing
-
Auto-attendant setup takes under 20 minutes with minimal technical knowledge
-
VoIP call quality stays consistently clear even on lower bandwidth connections
-
CRM integrations with Salesforce and HubSpot reduce manual data entry significantly
-
Scales from 5 users to 500 without painful contract renegotiations
Cons
-
Tracking page customization options feel limited without higher-tier plans
-
Carrier detection occasionally struggles with less common regional couriers
-
Analytics dashboard lacks depth for data-heavy fulfillment operations
-
Setup flow assumes Shopify familiarity leaving other platform users behind
Pricing
Core
$15 Per Month
Engage
$25 Per Month
Power Suite CX
$75 Per Month
NA
$15 Per month
Ukraine
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FAQs About Kaleyra Alternatives
Yes! Depending on the product, you may find:
- Free Trial options like Bitrix24, Dialpad, 3CX, LiveAgent, Ringover, ULTATEL Cloud Business Phone System and Voiso (test premium features before subscribing).
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.