Voiso

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User RatingNot rated yet
Starting Price$49 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Voiso Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Voiso

Voiso is an advanced call center software solution designed to streamline customer service operations. With Voiso, businesses can manage inbound and outbound calls efficiently, enabling customer support teams to handle high call volumes with ease. The platform offers a range of features including automated call routing, call queuing, and interactive voice response (IVR), ensuring that every customer is directed to the right department or agent quickly. Voiso also includes detailed reporting and analytics tools, allowing businesses to track performance metrics such as call duration, response time, and customer satisfaction. The software supports integration with CRM systems, so agents have access to real-time customer data during interactions, allowing for more personalized service. Voiso also offers multi-channel communication capabilities, including email and chat support, to ensure that customers can reach out in the way that is most convenient for them. With its scalable features, Voiso helps businesses improve their customer service operations while optimizing team productivity.
Company Voiso
Founded 2016
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Financial Services Online Media Outsourcing/Offshoring Retail
Category-Based Capabilities

Voiso Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Auto Dialer Software 18 selected features Open category ↗ ⌄
Progressive Dialer Power Dialer Computer Telephony Integration Preview Dialer IVR/Voice Recognition Automatic Call Distribution Campaign Management Call Scripting Call Routing Voice Mail Call Recording Call Transfer Caller ID Predictive Dialer Call Center Management Reporting/Analytics Call Monitoring Artificial Intelligence
Call Tracking Software 18 selected features Open category ↗ ⌄
CRM Call Monitoring Automatic Call Distribution Caller ID Call Reporting Contact Management Conversion Tracking Campaign Management Call Center Management Computer Telephony Integration Predictive Dialer Keyword Tracking Call Transcription API Voice Mail IVR/Voice Recognition Call Routing Artificial Intelligence
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
IVR Software 24 selected features Open category ↗ ⌄
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages Artificial Intelligence
Predictive Dialer Software 20 selected features Open category ↗ ⌄
Lead Management Call Monitoring Contact Management List Management Campaign Management Automatic Call Distribution Call Scheduling Call Routing Predictive Dialer Call Center Management Real-Time Reporting Call Transfer Campaign Specific Caller ID FCC Compliance Call Reporting Interaction Tracking Computer Telephony Integration Reporting/Analytics Call Recording FTC Compliance
Remote Work Software 19 selected features Open category ↗ ⌄
Softphone Video Conferencing Meeting Management Remote Support Communication Management Time Zone Tracking Third-Party Integrations Electronic Signature Live Chat Video Chat Task Management Workflow Management Collaboration Tools Access Controls/Permissions Progress Tracking Employee Activity Monitoring Reporting & Statistics Document Management Artificial Intelligence
Telephony Software 15 selected features Open category ↗ ⌄
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution Artificial Intelligence
Unified Communications Software 14 selected features Open category ↗ ⌄
Reporting & Statistics Call Routing Mobile Access Contact Management SMS Messaging Voice Mail Multi-User Collaboration Two-Way Audio & Video File Sharing Multi-Channel Communication Call Recording Screen Sharing Task Management Artificial Intelligence
Pricing Information

Voiso Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$49 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Voiso FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Voiso is an advanced call center software solution designed to streamline customer service operations. With Voiso, businesses can manage inbound and outbound calls efficiently, enabling customer support teams to handle high call volumes with ease. The platform offers a range of features including automated call routing, call queuing, and interactive voice response (IVR), ensuring that every customer is directed to the right department or agent quickly. Voiso also includes detailed reporting and analytics tools, allowing businesses to track performance metrics such as call duration, response time, and customer satisfaction. The software supports integration with CRM systems, so agents have access to real-time customer data during interactions, allowing for more personalized service. Voiso also offers multi-channel communication capabilities, including email and chat support, to ensure that customers can reach out in the way that is most convenient for them. With its scalable features, Voiso helps businesses improve their customer service operations while optimizing team productivity.

  • No, Voiso does not offer a free version.

  • Yes, Voiso offers a free trial.

  • No, Credit Card details are not required for the Voiso trial.

  • Voiso offers the following pricing plans & packages:

    Basic

    $49 Per User

  • Voiso supports the following payment frequencies:

    • Monthly Subscription

  • No, Voiso does not offer an API.

  • Voiso offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Voiso offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Voiso supports the following languages:
    • English

  • Following are the typical users of the Voiso:
    • Self-Employed , Small-Business , Midsize-Business

  • Voiso supports the following deployment:
    • Cloud Hosted

  • Voiso supports the following devices and operating systems:
    • Web-Based
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