Software Category

Best Online IT Ticketing Systems Software - Page 5

In an always-connected world, many businesses prefer it ticketing systems software solutions that require no local installation. Below, you’ll find top online it ticketing systems software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
Trusted by thousands of businesses worldwide for unbiased software insights, verified reviews, and expert-curated rankings. Some listings may be sponsored. Learn how SoftwareWorld ensures transparency
★★★★★4.6 average rating from 312 reviews
Last Updated: October 27, 2026
  • All Software
  • 168 Software

Popular Picks in IT Ticketing Systems Software

Sponsored

Sponsored

Jira Service Management Logo

Jira Service Management

   (4.3)

HubSpot Service Hub Logo

HubSpot Service Hub

Complete Product Directory

List of Top Web-Based IT Ticketing Systems Software - Page 5

Continue with products 101–125. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based IT Ticketing Systems Software Products 101–125

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown

Overview

Clari Copilot is an advanced call recording software designed to help businesses monitor, analyze, and optimize their customer interactions. This platform allows organizations to record calls across multiple channels, ensuring that all communications are captured for quality assu...

Read more about Clari Copilot  
Free TrialAvailable Starting Price$1080 Per user HeadquartersIndia
#102
No approved reviews yet. Be the first to review

Overview

Rock Solid is a comprehensive government software solution designed to streamline operations and enhance service delivery for public sector organizations. This platform offers a suite of tools for managing workflows, tracking permits, and facilitating communication between depart...

Read more about Rock Solid  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#103

Agiloft

🏆 SW Recommended
No approved reviews yet. Be the first to review

Overview

Agiloft is a comprehensive contract management software solution designed to streamline the contract lifecycle and enhance compliance for organizations. This powerful platform provides essential tools for creating, tracking, and managing contracts seamlessly. With its user-friend...

Read more about Agiloft  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#104

Powerful CRM With Expert Implementation

No approved reviews yet. Be the first to review

Overview

Workbooks is a cloud-based CRM (Customer Relationship Management) software, tailored for medium-sized businesses. It's known for its comprehensive yet user-friendly interface, enabling efficient management of customer data, sales, marketing, and customer service. Key features inc...

Read more about Workbooks  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#105

Customer service software that covers all your business needs

No approved reviews yet. Be the first to review

Overview

HelpCrunch is a versatile customer communication platform designed to streamline interactions between businesses and their clients. This user-friendly software offers a variety of tools, including live chat, email marketing, and customer support automation, all integrated into on...

Read more about HelpCrunch  
Free Trial14 Days Starting Price$12 Per month HeadquartersUnited States

Overview

WebsiteAlive is a dynamic live chat software designed to enhance customer engagement and support on websites. With its user-friendly interface, businesses can easily integrate live chat functionality, enabling real-time communication with website visitors. The software allows cus...

Read more about WebsiteAlive  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

Overview

Brand Embassy is an innovative live chat software designed to enhance customer engagement for businesses. This platform provides comprehensive tools for managing real-time conversations with customers, ensuring that organizations can address inquiries and issues promptly. Users c...

Read more about Brand Embassy  
Free TrialAvailable Starting Price$29 Per user HeadquartersUnited Kingdom
#108
No approved reviews yet. Be the first to review

Overview

Sellf CRM is a cutting-edge Customer Relationship Management Software designed to help businesses build and maintain strong relationships with their customers. With its intuitive interface, Sellf CRM offers a comprehensive suite of tools for managing contacts, tracking sales acti...

Read more about Sellf CRM  
Free TrialAvailable Starting PriceContact Vendor HeadquartersItaly
#109
No approved reviews yet. Be the first to review

Overview

eQuip is a sophisticated IT asset management software designed to help organizations efficiently track, manage, and optimize their IT assets throughout their lifecycle. It offers a comprehensive suite of tools that streamline the entire asset management process, from procurement...

Read more about eQuip  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#110
No approved reviews yet. Be the first to review

Overview

atSpoke is a modern help desk software designed to enhance IT support and streamline internal communications within organizations. The platform provides a userfriendly interface for employees to submit support requests and track their status in real time. atSpoke utilizes artific...

Read more about atSpoke  
Free TrialAvailable Starting Price$3 Per user HeadquartersUnited States
#111

One agentic AI Assistant to empower your entire workforce

No approved reviews yet. Be the first to review

Overview

Moveworks is an AI-driven help desk software that automates IT support, providing employees with instant solutions to common issues. The platform uses natural language processing (NLP) to understand user queries and deliver relevant responses, whether through resolving password r...

Read more about Moveworks  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#112
No approved reviews yet. Be the first to review

Overview

PersistIQ is a cutting-edge lead management software designed to help sales teams efficiently capture, track, and nurture leads throughout the sales pipeline. It offers a comprehensive platform for managing lead interactions, automating follow-ups, and personalizing outreach effo...

Read more about PersistIQ  
Free TrialAvailable Starting Price$59 Per user HeadquartersUnited States
#113

Online & White label CRM Software

No approved reviews yet. Be the first to review

Overview

Over 30 years, we have seen what works and what doesn’t. We know why CRM initiatives fail. We are committed towards working with you because we want you to succeed. Soffront’s platform is built to be customized from the start. We pride ourselves to be the most customizable CRM –...

Read more about Soffront CRM  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#114
No approved reviews yet. Be the first to review

Overview

Dezide is an innovative call center software solution designed to improve the efficiency of customer service operations. It offers features like intelligent routing, automated workflows, and real-time analytics, helping call center agents manage inquiries quickly and effectively....

Read more about Dezide  
Free TrialNA Starting Price€49 Per feautre HeadquartersDenmark

Overview

VIZOR License Manager is a powerful IT asset management software that enables organizations to efficiently manage software licenses, hardware assets, and compliance. With its user-friendly interface and comprehensive features, VIZOR helps IT departments track asset utilization, m...

Read more about VIZOR License Manager  
Free TrialAvailable Starting Price$2 Per user HeadquartersUnited States

Overview

VIZOR IT Asset Management is an advanced help desk software designed to streamline IT service management and asset tracking for organizations. This platform offers tools for incident management, service request tracking, and asset inventory management, enabling IT teams to respon...

Read more about VIZOR IT Asset Management  
Free TrialAvailable Starting Price$2 Per user HeadquartersUnited States
#117
No approved reviews yet. Be the first to review

Overview

Answerbase is a comprehensive Ecommerce Software designed to help businesses manage online stores and provide self-service support through a Q&A platform. The platform offers tools for product listing, inventory management, and customer engagement, enabling businesses to create i...

Read more about Answerbase  
Free TrialAvailable Starting Price$19 Per feautre HeadquartersSpain
#118
No approved reviews yet. Be the first to review

Overview

Suptask is a comprehensive help desk software solution designed to streamline customer support operations for businesses across various sectors. This platform provides an intuitive interface that allows support teams to manage customer inquiries, track tickets, and deliver timely...

Read more about Suptask  
Free TrialAvailable Starting Price$7 Per user HeadquartersSweden
#119

All in One CRM Software For (Small & Medium Business)

No approved reviews yet. Be the first to review

Overview

ConvergeHub is a comprehensive Customer Relationship Management (CRM) software designed for small to medium-sized businesses. It stands out for its user-friendly interface and multifunctional features, making it easy for teams to manage customer interactions and data in one place...

Read more about ConvergeHub  
Free TrialNA Starting Price$9 Per month HeadquartersUnited States
#120
No approved reviews yet. Be the first to review

Overview

ServiceWise is a robust help desk software designed to improve customer support and service management. This platform offers features for ticket management, knowledge base creation, and reporting, enabling organizations to streamline their support operations and enhance customer...

Read more about ServiceWise  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#121
No approved reviews yet. Be the first to review

Overview

Magentrix is a dynamic collaboration software designed to streamline communication and enhance teamwork for organizations of all sizes. This platform provides comprehensive tools for managing projects, sharing documents, and facilitating discussions among team members. With its i...

Read more about Magentrix  
Free TrialAvailable Starting Price$1 Per user HeadquartersCanada
#122
No approved reviews yet. Be the first to review

Overview

SherpaDesk is an advanced help desk software designed to streamline customer support and enhance service delivery for organizations. This platform provides comprehensive tools for managing support tickets, tracking service requests, and facilitating communication between support...

Read more about SherpaDesk  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#123

All-in-one work management platform

No approved reviews yet. Be the first to review

Overview

Flowlu is an all-in-one business management tool designed to facilitate various organizational functions. It offers project management features, helping teams plan, track, and execute tasks efficiently. The CRM component aids in customer relationship management, enhancing sales a...

Read more about Flowlu  
Free TrialAvailable Starting Price$29 Per month HeadquartersUnited Arab Emirates
#124

Manage marketing, sales, contract, and support activities from a single platform

No approved reviews yet. Be the first to review

Overview

SutiCRM is a SaaS-based customer relationship management solution that streamlines your marketing and sales activities. Launch campaigns, manage leads, opportunities and forecasts while reaching your target audience. The centralized, easy to use, and mobile-friendly cloud CRM sof...

Read more about SutiCRM  
Free Trial30 Days Starting Price$10 Per month HeadquartersUnited States
#125
No approved reviews yet. Be the first to review

Overview

karmaCRM is a user-friendly customer relationship management (CRM) software designed to help businesses build and maintain strong customer relationships. With features like contact management, sales tracking, and task automation, karmaCRM enables organizations to streamline their...

Read more about karmaCRM  
Free TrialAvailable Starting Price$28 Per user HeadquartersUnited States

Why Trust SoftwareWorld

At SoftwareWorld, we believe choosing the right software or service partner should be based on clarity, credibility, and real insights, not marketing noise. Our mission is to help businesses make confident, data-driven decisions through unbiased research and structured evaluation.

We combine expert analysis, real user feedback, and market data to ensure every recommendation delivers practical value and helps buyers discover the most relevant solutions for their needs.

Our Review & Evaluation Process

Every software product and service provider listed on SoftwareWorld is evaluated through a multi-layered approach designed to highlight quality, relevance, and practical value.

  • Verified user reviews and real-world feedback
  • Product capabilities and core use cases
  • Industry relevance and business fit
  • Feature depth and innovation, including AI capabilities where applicable
  • Market presence and vendor credibility

For service providers, we also review project portfolios, case studies, specialization areas, and delivery capabilities to help buyers compare partners more effectively.

How We Ensure Authentic Reviews

We prioritize review quality and reliability so buyers can make decisions based on genuine experiences rather than inflated or misleading signals.

  • Reviews are assessed for quality, relevance, and duplication patterns
  • Suspicious, low-quality, or biased submissions are filtered or removed
  • Ongoing monitoring helps maintain long-term review integrity

This helps SoftwareWorld maintain a review environment focused on useful, decision-supporting insights.

Transparent Rankings, Not Pay-to-Win

SoftwareWorld does not rank products or service providers solely based on payments. Our category visibility is shaped by a mix of relevance, category fit, capabilities, market signals, and user value.

  • Category relevance and specialization
  • Product or service quality signals
  • User feedback and engagement trends
  • Business use case fit and market demand

Sponsored or featured placements, where applicable, are clearly identified to maintain transparency for buyers.

Built for Better Business Decisions

SoftwareWorld is designed to help buyers move from discovery to shortlist with confidence by offering structured comparisons, practical use case insights, and category-specific guidance.

  • Clear comparison-focused content
  • Practical use case coverage
  • Decision-ready information for faster evaluation

Our goal is to reduce research friction and make it easier for businesses to choose solutions that match their real operational needs.

Our Commitment to Trust

We continuously improve our systems to maintain data accuracy, content transparency, and fair visibility across our platform. SoftwareWorld helps businesses discover, compare, and choose the right software and service partners through unbiased insights, structured evaluation, and real-world use cases.

Get Expert Help