WebsiteAlive
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WebsiteAlive Evaluation Snapshot
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Product Overview
WebsiteAlive Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
WebsiteAlive Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management
IT Ticketing Systems Software 31 selected features Open category ↗ ⌄
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management
Pricing Information
WebsiteAlive Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Frequently Asked Questions
WebsiteAlive FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
WebsiteAlive is a dynamic live chat software designed to enhance customer engagement and support on websites. With its user-friendly interface, businesses can easily integrate live chat functionality, enabling real-time communication with website visitors. The software allows customer service teams to respond to inquiries promptly, improving customer satisfaction and conversion rates. WebsiteAlive includes features such as chat transcripts, automated responses, and analytics, helping organizations monitor chat performance and identify areas for improvement. Ideal for e-commerce sites, service providers, and businesses seeking to enhance their online presence, this software fosters better relationships with customers by providing immediate support and addressing concerns efficiently.
- No, WebsiteAlive does not offer a free version.
- Yes, WebsiteAlive offers a free trial.
- No, Credit Card details are not required for the WebsiteAlive trial.
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WebsiteAlive supports the following payment frequencies:
- Monthly Subscription
- No, WebsiteAlive does not offer an API.
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WebsiteAlive offers support with the following options:
- 24x7 Support , Chat
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WebsiteAlive offers training with the following options:
- In-person , Live Online , Webinar , Documentation
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WebsiteAlive supports the following languages:
- English
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Following are the typical users of the WebsiteAlive:
- Self-Employed , Small-Business , Midsize-Business
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WebsiteAlive supports the following deployment:
- Cloud Hosted
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WebsiteAlive supports the following devices and operating systems:
- Web-Based
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