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Best Online Contact Center Software - Page 4

In an always-connected world, many businesses prefer contact center software solutions that require no local installation. Below, you’ll find top online contact center software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.7 average rating from 330 reviews
Last Updated: October 26, 2026
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Complete Product Directory

List of Top Web-Based Contact Center Software - Page 4

Continue with products 76–100. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Contact Center Software Products 76–100

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#76

Sprinklr Service

🏆 SW Recommended

The Leading AI-Powered CCaaS Platform

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Overview

Sprinklr Service is an AI native customer service and contact center platform designed to help enterprises manage customer interactions across voice, digital, social, messaging, and other channels from one unified environment. The platform brings customer conversations into a cen...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#77

Sprinklr Social

The undisputed leader in social media management

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Overview

Sprinklr Social is a sophisticated platform developed for large enterprises aiming to master customer experience management across digital channels. Its strength lies in offering an integrated suite for social media management, advertising, marketing, and customer care, all withi...

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Free Trial30 Days Starting Price$299 Per month HeadquartersUnited States
#78

Twilio Flex

New approach to cloud contact center software

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Overview

Twilio Flex is a powerful software solution tailored for modern contact centers. It empowers businesses with a comprehensive suite of communication and customer engagement tools. With Flex, you can easily customize your contact center operations, adapting to your unique needs. It...

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Free TrialAvailable Starting Price$150 Per month HeadquartersUnited States
#79

Nuance Contact Center AI

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Nuance Contact Center AI is an advanced contact center software solution designed to optimize customer service operations with AI-powered automation. The platform provides intelligent virtual assistants, chatbots, and speech recognition technology to handle customer queries, redu...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#80

Clarity Connect

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Overview

Clarity Connect is a powerful call center software designed to help businesses manage inbound and outbound calls, improve customer service, and optimize agent performance. The platform provides tools for call routing, automated call distribution, and real-time monitoring, ensurin...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#81

Freshcaller

🏆 SW Recommended

Cloud-based contact center solution

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Overview

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call m...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#82

RingCentral Contact Center

🏆 SW Recommended

Power the Voice of Your Business with AI

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Overview

RingCentral provides a cloud based communication platform that allows businesses to manage calls, messages, video meetings, and customer interactions from a single application. Instead of relying on separate tools for communication and collaboration, organizations can centralize...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#83

RingCX

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RingCX is an advanced contact center software solution that helps businesses enhance customer support and improve communication efficiency. The platform integrates with various communication channels, including voice, email, chat, and social media, enabling businesses to engage w...

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Free TrialNA Starting Price$65 Per user HeadquartersUnited States
#84

NICE Nexidia

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NICE Nexidia is an advanced call center software designed to improve the efficiency and effectiveness of customer service operations. It uses artificial intelligence (AI) and machine learning (ML) to analyze voice and text interactions in real-time, providing valuable insights in...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#85

NICE Workforce Management

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NICE Workforce Management is an advanced workforce management software designed to optimize employee scheduling, forecasting, and performance management for organizations across various industries. The platform provides tools for real-time monitoring of workforce performance, ena...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#86

MiVoice Business Solution

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MiVoice Business Solution is a comprehensive business phone systems software designed to enhance communication and collaboration within organizations. This platform offers a suite of features for managing voice calls, video conferencing, and team messaging seamlessly. With its us...

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Free TrialAvailable Starting Price$20.99 Per month HeadquartersCanada
#87

MiContact Center Business

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Overview

MiContact Center Business is a comprehensive Interactive Voice Response (IVR) Software designed to enhance customer service and streamline call center operations for businesses of all sizes. The platform offers a wide range of features that automate and optimize the handling of i...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#88

Avaya UCaaS

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Overview

Avaya UCaaS is a cloud-based call center software designed to provide businesses with a unified communication solution for managing customer interactions. The platform integrates voice, video, messaging, and collaboration tools, enabling call center agents to deliver seamless and...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#89

Medallia Agent Connect

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Medallia Agent Connect is a sophisticated customer satisfaction software designed to enhance the quality of customer interactions and improve overall service delivery. It offers a suite of tools for capturing customer feedback in real-time, analyzing sentiment, and identifying ar...

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Free TrialNA Starting Price$39 Per month HeadquartersUnited States
#90

Avaya Enterprise Cloud

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Overview

Avaya Enterprise Cloud is a comprehensive cloud-based contact center software that allows businesses to manage customer interactions across multiple channels, including voice, chat, email, and social media. It provides a flexible, scalable solution that can be customized to suit...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#91

Workforce Optimization (WFO)

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Workforce Optimization (WFO) is a comprehensive call recording software designed to help businesses improve customer service, ensure regulatory compliance, and enhance agent performance. The software allows organizations to record, store, and analyze customer interactions in real...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#92

Verint Workforce Engagement

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Verint Workforce Engagement is a powerful customer engagement software designed to help organizations optimize their customer interactions and improve service delivery. This platform provides users with tools to manage workforce performance, analyze customer feedback, and enhance...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#93

eVoice

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Overview

eVoice is a cloud-based business phone systems software that provides a comprehensive solution for managing business communications. It offers a range of features designed to improve productivity, collaboration, and customer service. eVoice allows businesses to have a professiona...

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Free TrialNA Starting Price$12.99 Per feautre HeadquartersIreland
#94

InGenius

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Overview

InGenius is a robust customer service software designed to enhance communication between businesses and customers. It integrates seamlessly with existing CRM systems, allowing customer service teams to manage interactions through phone, email, and chat more efficiently. InGenius...

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Free TrialAvailable Starting Price$32 Per feautre HeadquartersUnited States
#95

Lifesize

🏆 SW Recommended

Video Conferencing Solutions.

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Lifesize is a cutting-edge video conferencing software designed for seamless, high-quality communication. It stands out for its exceptional video and audio clarity, creating a near-in-person meeting experience. Easy to use, it supports various devices, ensuring flexibility in tod...

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Free TrialNA Starting PriceContact Vendor HeadquartersAfghanistan
#96

Hyro

Unburden your staff, unblock access to care

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Hyro is a powerful live chat software solution designed to enhance customer support and engagement. The platform allows businesses to interact with customers in real time, answering inquiries and resolving issues quickly. Hyro offers customizable chat widgets that can be integrat...

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Free TrialNA Starting Price$10000 Per month HeadquartersUnited States
#97

Omni-Channel Contact Center Solution

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Omni-Channel Contact Center Solution is a cutting-edge contact center software designed to provide businesses with a unified approach to customer service across multiple communication channels. This solution integrates voice calls, emails, live chat, social media, and messaging a...

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Free TrialNA Starting PriceContact Vendor HeadquartersIndia
#98

Mobile Service Cloud

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Mobile Service Cloud is a powerful help desk software designed to improve customer support and service delivery for businesses of all sizes. This platform offers a suite of features that help organizations manage customer inquiries, resolve issues, and track service requests in r...

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Free TrialAvailable Starting Price€35 Per user HeadquartersNetherlands
#99

uContact

Cloud Contact Center Solutions for Business

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net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distribu...

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Free TrialNA Starting Price$17.99 Per month HeadquartersUnited States
#100

Infobip

🏆 SW Recommended
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Infobip is a powerful email marketing software designed to enhance communication and engagement with customers. The platform allows businesses to create, send, and track personalized email campaigns using customizable templates and a drag-and-drop editor. Infobip offers advanced...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom

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