RingCX
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RingCX Evaluation Snapshot
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Product Overview
RingCX Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
RingCX Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Workforce Management Software 30 selected features Open category ↗ ⌄
Performance Metrics
Compliance Tracking
Attendance Management
Sick Leave Tracking
Recruitment Management
Reporting/Analytics
Real Time Notifications
Employee Management
Time & Attendance
Employee Scheduling
Reminders
Clock In/Out
Approval Process Control
Timesheet Management
Employee Database
Calendar Management
Performance Management
Shift Swapping
Time Off Management
Payroll Management
Budgeting/Forecasting
Self Service Portal
Activity Tracking
Vacation/Leave Tracking
Skills Tracking
Time Off Requests
Document Storage
Labor Forecasting
Automated Scheduling
Employee Onboarding
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Call Center Workforce Management Software 16 selected features Open category ↗ ⌄
Employee Scheduling
Labor Forecasting
Performance Metrics
Productivity Analysis
Reporting/Analytics
Agent Interface
Call Recording
Compliance Management
Customer Experience Management
Queue Management
Employee Coaching Tools
Quality Management
Leave Tracking
Call Monitoring
For Call Centers
Intraday Management
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management
Call Routing
Voice Mail
Text to Speech
Call Recording
Call Logging
Survey/Poll Management
Callback Scheduling
Phone Key Input
Reporting & Statistics
IVR/Voice Recognition
Caller ID
Campaign Management
Call Disposition
Call Monitoring
Auto-Dialer
Multi-Channel Communication
Multiple Scripts
Automatic Call Distribution
Computer Telephony Integration
Voice Customization
Real-Time Monitoring
Pre-recorded Messages
Pricing Information
RingCX Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
RingCX powered by RingSense AI
$65
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
RingCX FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
RingCX is an advanced contact center software solution that helps businesses enhance customer support and improve communication efficiency. The platform integrates with various communication channels, including voice, email, chat, and social media, enabling businesses to engage with customers across multiple touchpoints. RingCX offers features like automatic call distribution, call routing, and real-time monitoring, ensuring that customer inquiries are handled quickly and professionally. The software also includes reporting and analytics tools that provide insights into agent performance, call volume, and customer satisfaction. By using RingCX, businesses can provide a seamless customer experience, reduce response times, and improve the overall efficiency of their contact center operations.
- No, RingCX does not offer a free version.
- Yes, RingCX offers a free trial.
- No, Credit Card details are not required for the RingCX trial.
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RingCX offers the following pricing plans & packages:
RingCX powered by RingSense AI
$65 Per User
-
RingCX supports the following payment frequencies:
- Monthly Subscription
- No, RingCX does not offer an API.
-
RingCX offers support with the following options:
- Knowledge Base
-
RingCX offers training with the following options:
- Live Online , Webinar , Documentation , Videos
-
RingCX supports the following languages:
- German , English , French , Italian , Spanish
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Following are the typical users of the RingCX:
- Self-Employed , Small-Business , Midsize-Business
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RingCX supports the following deployment:
- Cloud Hosted
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RingCX supports the following devices and operating systems:
- Web-Based
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