7shifts

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7shifts is the restaurant HR platform helping operators run their team, from hiring through retention, in one place.

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses 7shifts

"Restaurant and hospitality teams often turn to 7shifts when managing shift scheduling becomes too time-consuming to handle manually. It helps managers organize staff schedules, track hours, and communicate with their teams without back-and-forth confusion. For businesses running multiple locations or dealing with high staff turnover, having scheduling in one place saves real time. That said, businesses outside the food and hospitality space may find the platform too focused on that specific industry to meet their needs."
Decision Snapshot

7shifts Evaluation Snapshot

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User Rating4.8 / 5
Starting PriceFree
Free TrialFree product
Free VersionYes
APIAvailable
DeploymentCloud Hosted
HeadquartersCanada
✎
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Product Overview

7shifts Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About 7shifts

7shifts believes that employees are the driving force behind the success of restaurants and they are committed to elevating the standards of what restaurant teams can accomplish together.

Born in the back office of a sandwich shop, 7shifts was founded in 2014 with the goal of building simple solutions to solve the most complex team management challenges.

Today 7shifts is the HR platform for restaurants helping operators hire, train, schedule, pay, and retain their team in one place. With an easy-to-use platform and built-for-restaurant workflows, 7shifts replaces disconnected systems for 55,000 restaurants.

7shifts exists with a core purpose: To free up time for managers to focus on serving their staff and customers.
Company 7shifts
Founded 2010
Headquarters Canada
Employees 101-500

Support

Email Chat Knowledge Base FAQs/Forum

Training

Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Information Services Information Technology & Services
Category-Based Capabilities

7shifts Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Time Tracking Software 31 selected features Open category ↗ ⌄

Restaurant-ready time tracking that cuts costs. Stay compliant, control overtime, and keep accurate records—all while giving your team an easy way to clock in and out. Catch missed clock-ins and review timesheet edits with punch audit reports—no guesswork, just facts. Manage time clocking and scheduling from one platform to prevent surprise OT and ensure accurate time punches. Get alerted for breaks and overtime to cut unbudgeted labor costs and avoid compliance fees.

Billable & Non-Billable Hours Reporting/Analytics Approval Process Control Payroll Management Vacation/Leave Tracking Employee Scheduling Attendance Tracking Calendar Management Employee Time Tracking Online Time Tracking Mobile Time Tracking Time & Expense Tracking Task Management Clock In/Out Timesheet Management Offline Time Tracking Alerts/Notifications Leave Tracking Project Tracking Employee Database Reminders Sick Leave Tracking Overtime Calculation Project Management Real Time Updates Automatic Time Capture Employee Management Billing & Invoicing Time Off Requests Accounting Integration Online Time Clock
Human Resources Software 27 selected features Open category ↗ ⌄

The platform behind great restaurant teams. 7shifts gives operators clearer answers and faster workflows—with less tools. 7shifts acts as the hub for the workflows behind your team, keeping key tasks connected in one place. Hire, train, schedule, pay, and retain staff. When your team works from one place, it’s easier to stay organized, act faster, and keep shifts running smoothly.

Performance Management Employee Database Applicant Tracking Compensation Management Employee Management Recruitment Management Employee Profiles Succession Planning Benefits Management Time & Attendance Learning & Development Self Service Portal Reporting/Analytics Employee Onboarding Training Management Payroll Management Sick Leave Tracking HR Management Calendar Management Approval Process Control Vacation/Leave Tracking Document Management 360 Degree Feedback Time Off Management Compliance Management Access Controls/Permissions Attendance Tracking
Payroll Software 23 selected features Open category ↗ ⌄

Pay your team in minutes with payroll made for restaurants. 7shifts Payroll connects your team's schedules, time, tips, and pay in one platform—so you can pay your crew faster while avoiding data headaches. No math required! Save valuable time: No more bouncing between tools, re-entering the same info twice, or exporting. With everything in one place—from hiring to payroll—you'll save hours and run smoother. Increase accuracy & compliance: Automatic calculations for regular hours, overtime, and tip credits ensure employees are paid correctly every time, in accordance with all labor laws. Have one team app for everything: Employees access schedules, clock in/out, view pay stubs, and manage tax documents all in the same app, leading to a happier team that sticks around. Save money by consolidating software: Replace your patchwork of expensive, disconnected systems with one integrated platform that does scheduling, labor, tips, and payroll for less.

Check Printing Direct Deposit Compensation Management Tax Compliance Multi-State Compliance Management Alerts/Notifications Approval Process Control Time Tracking Benefits Management Payroll Outsourcing Payroll Reporting Document Management Payroll Management Vacation/Leave Tracking Activity Dashboard Employee Profiles Calendar Management Multi-Country Employee Database Access Controls/Permissions Self Service Portal Reporting & Statistics
Onboarding Software 31 selected features Open category ↗ ⌄

Simplify your onboarding process by signing and storing employee documents securely online. Stay compliant by sending out the correct government required forms: Confidently and securely collect government-required forms from new employees, including the W-4, I-9, and any state required income tax forms. You’ll be able to track your employee’s progress and review and approve their forms once submitted. Get payroll set up before your employee’s first day: Choose which payment methods you’d like to offer employees in their onboarding packages. Payment information is automatically stored in your their 7shifts profile, making it convenient for users with permission to view necessary payroll information. Customize your onboarding package: Upload custom documents for your employees to read and acknowledge. This can include the company handbook, company policies, and more. Acknowledgement receipts are saved in your employee’s 7shifts profile, making it easy for you to track and reference. Access onboarding documents with Employee Doc Storage: No more stacks of paper or lost documents. Access completed onboarding forms and documents with Employee Doc Storage. Compile and organize important employee documents all in one easy-to-manage place.

Training Management Activity Dashboard Employee Portal HR Management Role-Based Permissions Leave Tracking Calendar Management Employee Handbook Alerts/Notifications Compliance Management Document Storage Payroll Management Electronic Signature Activity Tracking Job Description Management Task Management Performance Management Employee Profiles Employee Onboarding Applicant Tracking Recruitment Management Learning Management Benefits Management Feedback Management Self Service Portal Electronic Forms Employee Management Collaboration Tools Mentorship Employee Database Approval Process Control
Workforce Management Software 30 selected features Open category ↗ ⌄

The platform behind great restaurant teams. 7shifts gives operators clearer answers and faster workflows—with less tools. 7shifts acts as the hub for the workflows behind your team, keeping key tasks connected in one place. Hire, train, schedule, pay, and retain staff. When your team works from one place, it’s easier to stay organized, act faster, and keep shifts running smoothly.

Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding
Team Communication Software 25 selected features Open category ↗ ⌄

Keep your team in sync, connected, and accountable. Boost team collaboration and transparency. Eliminate calls, texts, and emails with a centralized, secure team communication app that you control. Cut calls, texts, and emails by 50% using 7shifts' team communication tools. Your restaurant team communication app: Send real-time messages to team members, departments, or your whole team. Easily create group chats, find coverage, or send attachments. Send one-way announcements with read receipts to ensure your most important messages are received.

File Sharing Document Management Meeting Management Progress Tracking Real-Time Chat Mobile Access Search/Filter Content Management Discussions/Forums Real Time Updates Reminders Surveys & Feedback Video Conferencing Drag & Drop @mentions Alerts/Notifications Collaboration Tools Access Controls/Permissions Audio Calls Task Management Calendar Management Contact Management Project Management File Management Email Management
Task Management Software 30 selected features Open category ↗ ⌄

Get more done with customizable task management. Create, standardize, and track important employee tasks to keep your team on track. Even when you're not around. Give your team the tools to get the job done right: Create daily, weekly, or one-time tasks based on shifts scheduled. Set task timeframes, proof of completion, and duplicate tasks to cut down on manual work.

Task Scheduling Task Editing/Updating Task Progress Tracking Commenting/Notes Calendar Management Real Time Notifications Gantt/Timeline View Create Subtasks Gamification Activity Tracking Prioritization Collaboration Tools To-Do List Project Planning Reporting/Analytics Document Management Task Board View Alerts/Notifications Assignment Management Status Tracking Email Management Recurring Tasks Project Tracking Time Tracking Task Tagging Deadline Management File Management Spreadsheet View Parent Task Search/Filter
Employee Scheduling Software 27 selected features Open category ↗ ⌄

The faster, smarter way to schedule your restaurant team. Build and update schedules that reflect team availability, time off, and local labor laws. Hit your targets, and improve your bottom line. Save time with faster scheduling: Time is money. Our easy drag-and-drop tool with built-in employee availability helps you make schedules in minutes, freeing up more time in your day. Save $1,000s in labor costs each year: We look at your restaurant’s trends to recommend the right amount of people to schedule at the right time. Plus, stay legally compliant thanks to automatic infraction warnings as you schedule. Make decisions wherever you are: Take 7shifts on the go with a free, easy-to-use mobile app. Monitor your restaurant performance, find shift coverage, and chat with your team from anywhere. Have one place where all your data lives: Stop managing multiple siloed apps. 7shifts integrates valuable data from your POS, payroll, and other solutions so you can build labor-efficient schedules.

Vacation/Leave Tracking Employee Scheduling Sick Leave Tracking Messaging Reporting/Analytics Clock In/Out Reminders Mobile Alerts Schedule Distribution Payroll Management Timesheet Management Employee Portal Shift Swapping Calendar Management Self Service Portal Availability Management Real Time Updates GPS Employee Management Multi-Location Task Scheduling Overtime Calculation Access Controls/Permissions Employee Database Compliance Management Activity Tracking Attendance Management
Time Clock Software 32 selected features Open category ↗ ⌄

Restaurant-ready time tracking that cuts costs. Stay compliant, control overtime, and keep accurate records—all while giving your team an easy way to clock in and out. Clearer accountability: Catch missed clock-ins and review timesheet edits with punch audit reports—no guesswork, just facts. Controlled overtime costs: Manage time clocking and scheduling from one platform to prevent surprise OT and ensure accurate time punches. Built-in labor law protections: Get alerted for breaks and overtime to cut unbudgeted labor costs and avoid compliance fees.

Sick Leave Tracking Payroll Management Employee Database Activity Tracking GPS Attendance Tracking Self Service Portal Overtime Calculation Mobile Access Project Time Tracking Activity Dashboard Employee Profiles Vacation/Leave Tracking Reporting/Analytics Employee Management Billable Items Tracking Workstation Tracking Online Time Clock Time Off Requests Calendar Management Timesheet Management Online Punch Card Employee Time Tracking Employee Portal Biometric Recognition Employee Scheduling Approval Process Control Automated Scheduling Compliance Management Geofencing Shift Scheduling 2-Way Messaging
Attendance Tracking Software 19 selected features Open category ↗ ⌄

Restaurant-ready time tracking that cuts costs. Stay compliant, control overtime, and keep accurate records—all while giving your team an easy way to clock in and out. Clearer accountability: Catch missed clock-ins and review timesheet edits with punch audit reports—no guesswork, just facts. Controlled overtime costs: Manage time clocking and scheduling from one platform to prevent surprise OT and ensure accurate time punches. Built-in labor law protections: Get alerted for breaks and overtime to cut unbudgeted labor costs and avoid compliance fees.

Employee Database Employee Scheduling Clock In/Out Multi-Location Calendar Management Project Time Tracking Mobile Access Payroll Management Vacation/Leave Tracking Employee Management Activity Dashboard Leave Tracking Reporting/Analytics Overtime Calculation Sick Leave Tracking Self Service Portal Time Tracking Timesheet Management Compliance Management
Employee Engagement Software 26 selected features Open category ↗ ⌄

Turn your team into your secret sauce. Find out what's working, coach where it counts, and shout out the good stuff. Motivated teams deliver better service—and stick around. Stronger team culture: Catch issues early, support your staff, and celebrate the good stuff. It's an easy way to keep morale high and make your team feel valued. Better performance talks: See how your team is doing over time so coaching feels natural, not stressful. Quick shift feedback helps you spot problems before they grow. Clearer communication: Share updates in one place so everyone stays on the same page. It keeps things organized, accountable, and reduces miscommunication.

Performance Management Employee Recognition Real Time Data Progress Tracking Goal Management Surveys & Feedback Engagement Tracking Employee Onboarding Chat/Messaging Pulse Surveys Goal Setting/Tracking Gamification Training Management Benchmarking Feedback Management 360 Degree Feedback Performance Metrics Reporting/Analytics Communication Management Employee Reward Programs Question Library Employee Management Alerts/Notifications Employee Database Negative Feedback Management Employee Portal
Calendar Software 12 selected features Open category ↗ ⌄

The faster, smarter way to schedule your restaurant team. Build and update schedules that reflect team availability, time off, and local labor laws. Hit your targets, and improve your bottom line. Save time with faster scheduling: Time is money. Our easy drag-and-drop tool with built-in employee availability helps you make schedules in minutes, freeing up more time in your day. Save $1,000s in labor costs each year: We look at your restaurant’s trends to recommend the right amount of people to schedule at the right time. Plus, stay legally compliant thanks to automatic infraction warnings as you schedule. Make decisions wherever you are: Take 7shifts on the go with a free, easy-to-use mobile app. Monitor your restaurant performance, find shift coverage, and chat with your team from anywhere. Have one place where all your data lives: Stop managing multiple siloed apps. 7shifts integrates valuable data from your POS, payroll, and other solutions so you can build labor-efficient schedules.

Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration
Food Service Management Software 13 selected features Open category ↗ ⌄

The platform behind great restaurant teams. 7shifts gives operators clearer answers and faster workflows—with less tools. 7shifts acts as the hub for the workflows behind your team, keeping key tasks connected in one place. Hire, train, schedule, pay, and retain staff. When your team works from one place, it’s easier to stay organized, act faster, and keep shifts running smoothly.

Nutrition Analysis Reporting & Statistics Cost Tracking Billing & Invoicing Purchasing & Receiving Menu Planning Inventory Tracking Point of Sale (POS) Purchase Order Management Multi-Location Third-Party Integrations Automated Scheduling Catering Management
Logbook Software 16 selected features Open category ↗ ⌄

Keep your managers in sync every single shift. Restaurant managers can stay connected from anywhere. Document and share shift notes, and assign tasks with ease. Keep a pulse on your operations and team: Keep notes, add shift details and create follow up tasks for other managers. Customize to your needs – add categories to track what’s important for your team. The log book is easily accessible from anywhere. Keep your team informed even when they’re not clocked in: Search the log book to keep up to date on what’s been going on. Easily share daily log book entries with management. Check the weather, staff wins, losses and maintenance records all in one spot. Automatically add operating data to your shift notes: Integrate your restaurant POS or use the built-in time clocking app to automatically add your sales and labor data to log book shift notes. Combine with your team’s shift feedback scores to proactively identify operating issues and improvements.

Violation Tracking Reporting & Statistics GPS Mobile Alerts Asset Tracking Email Alerts Search/Filter Route Optimization For Drivers Access Controls/Permissions Monitoring Scheduling Real-Time Notifications For Pilots Third-Party Integrations Audit Trail
Restaurant Management Software 15 selected features Open category ↗ ⌄

The platform behind great restaurant teams. 7shifts gives operators clearer answers and faster workflows—with less tools. 7shifts acts as the hub for the workflows behind your team, keeping key tasks connected in one place. Hire, train, schedule, pay, and retain staff. When your team works from one place, it’s easier to stay organized, act faster, and keep shifts running smoothly.

Table Management Billing & Invoicing Employee Management Reporting/Analytics Reservations Management Kitchen/Menu Management Built-in Accounting Online Ordering Inventory Management Wait List Management Point of Sale (POS) Order Management Sales Reports Real-Time Notifications Order Entry
Scheduling Software 21 selected features Open category ↗ ⌄

The faster, smarter way to schedule your restaurant team. Build and update schedules that reflect team availability, time off, and local labor laws. Hit your targets, and improve your bottom line. Save time with faster scheduling: Time is money. Our easy drag-and-drop tool with built-in employee availability helps you make schedules in minutes, freeing up more time in your day. Save $1,000s in labor costs each year: We look at your restaurant’s trends to recommend the right amount of people to schedule at the right time. Plus, stay legally compliant thanks to automatic infraction warnings as you schedule. Make decisions wherever you are: Take 7shifts on the go with a free, easy-to-use mobile app. Monitor your restaurant performance, find shift coverage, and chat with your team from anywhere. Have one place where all your data lives: Stop managing multiple siloed apps. 7shifts integrates valuable data from your POS, payroll, and other solutions so you can build labor-efficient schedules.

Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Team Management Software 11 selected features Open category ↗ ⌄

The platform behind great restaurant teams. 7shifts gives operators clearer answers and faster workflows—with less tools. 7shifts acts as the hub for the workflows behind your team, keeping key tasks connected in one place. Hire, train, schedule, pay, and retain staff. When your team works from one place, it’s easier to stay organized, act faster, and keep shifts running smoothly.

Assignment Management Messaging Productivity Analysis Time Tracking Commenting/Notes Progress Tracking Goal Setting/Tracking Project Planning/Scheduling Third-Party Integrations Task Management Resource Management
Connected Applications

7shifts Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

7shifts Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Free
Preferred Currency NA
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

7shifts Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a 7shifts Review ↗
4.8
Based on 18 approved reviews
5 stars 85%
4 stars 11%
3 stars 3%
2 stars 1%
1 star 0%
Justin R.
Justin R. GM

7shifts - My Opinion

7Shifts offers a variety of features that enhance usability, including onboarding and more.

Reviewed on December, 2022
Chris A.
Chris A. Manager

Great app

I find this software great—it's incredibly easy to use, edit, and send my work.

Reviewed on December, 2022
Marie R.
Marie R. Service Manager

7Shifts Review from a user

I appreciate being able to view my pay before taxes and access my time sheets easily. It's also convenient to see my shifts, who I'm working with, and my position for the day, whether I'm a manager or a team member.

Reviewed on August, 2021
Tasha N.
Tasha N. Owner

7shifts has been a game changer for me

7shifts saves me a lot of time and stress when managing 15 to 25 employees who frequently request time off or want to switch shifts. The platform is incredibly user-friendly, making it easy to keep everyone on the same page, including other managers.

Reviewed on August, 2021
Heather C.
Heather C. Clinical Laboratory Supervisor

7Shifts experience

In just about two months, my team expanded from 5 to 25 staff members as we established a COVID-19 clinical testing lab, and 7shifts played a crucial role in helping me manage this growth, allowing me to refocus on lab work. The online scheduling and time clocking through the 7punches app have been incredibly beneficial.

Reviewed on August, 2021
Paul F.
Paul F. Area Director

this software has been a game-changer for us.

Using this software has truly simplified my entire team's workflow, from management to hourly staff.

Reviewed on August, 2021
Ashley B.
Ashley B. GM/Owner

Had a great experience using this software!

I really love how well it integrates with my POS system, making my workflow much smoother.

Reviewed on August, 2021
Trent C.
Trent C. ECOM Manager

I truly love it!

I’ve had an amazing experience with this software; it’s the best I’ve encountered so far. The scheduling, messaging, and vacation features are particularly impressive and have made my workflow much smoother.

Reviewed on August, 2021
Aaron C.
Aaron C. Chef

7Shifts Review

With 7Shifts, I can easily log in to check my schedule and communicate with my team, especially in a large company with multiple units. However, I do feel that printing the schedule is the least user-friendly aspect. Overall, while the online features are great, the printing process could use some improvement.

Reviewed on August, 2021
Brandon K.
Brandon K. Owner

Huge 7Shift Fan

From the start, I was impressed by how easy it is to use. Setting it up was incredibly straightforward, and my team loves the autonomous features for requesting shifts and time off. Management appreciates how simple it is to publish weekly schedules. My favourite aspects are the reporting and labour budgeting tools.

Reviewed on December, 2020
MALLORY F.
MALLORY F. Director

really impressed with 7 Shifts

7shift is an invaluable for organizing our shows and managing staffing across multiple areas. The messaging feature is another highlight for me, making communication seamless. Their customer service is fantastic, and the platform is incredibly user-friendly.

Reviewed on November, 2020
Josie H.
Josie H. Shift Lead

It meets its purpose

7shifts is a reliable app that effectively fulfills its purpose. Once I got the hang of it, navigating the software became quite straightforward, thanks to its organized tabs that prevent information overload.

Reviewed on November, 2020
GINGER W.
GINGER W. manager

App functions well for its intended purpose

I like that I can access staff phone numbers and communicate without saving contacts, ensuring I have important information readily available. Requesting time off and swapping shifts is straightforward.

Reviewed on November, 2020
Paul T.
Paul T. General Manager

Scheduling is smoother than ever

The process of sharing the schedule with my employees has become significantly easier since it’s pushed directly to their app on their phones.

Reviewed on November, 2020
Kelly K.
Kelly K. President

Tried several scheduling tools but this one is my favourite!

7shift lets me to create and manage schedule easy. The days my employees request off are clearly displayed, and I can effortlessly copy and paste schedules that repeat frequently.

Reviewed on November, 2020
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Frequently Asked Questions

7shifts FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

7shifts believes that employees are the driving force behind the success of restaurants and they are committed to elevating the standards of what restaurant teams can accomplish together.

Born in the back office of a sandwich shop, 7shifts was founded in 2014 with the goal of building simple solutions to solve the most complex team management challenges.

Today 7shifts is the HR platform for restaurants helping operators hire, train, schedule, pay, and retain their team in one place. With an easy-to-use platform and built-for-restaurant workflows, 7shifts replaces disconnected systems for 55,000 restaurants.

7shifts exists with a core purpose: To free up time for managers to focus on serving their staff and customers.

  • Yes, 7shifts offers a free version.

  • No, 7shifts does not offer any free trial.

  • Yes, 7shifts offers an API.

  • 7shifts can be integrated with the following applications:

    • Square Point of Sale , QuickBooks Online , NetSuite , MarginEdge , Rippling , ADP Workforce Now , Paychex Flex , Slack , Toast POS , Lightspeed Restaurant , HotSchedules , Gusto , Clover , Microsoft Teams , Zapier

  • 7shifts offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • 7shifts offers training with the following options:
    • Webinar , Documentation , Videos

  • 7shifts supports the following languages:
    • English

  • Following are the typical users of the 7shifts:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • 7shifts supports the following deployment:
    • Cloud Hosted

  • 7shifts supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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