When I Work

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Employee Scheduling & Time Tracking Software

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses When I Work

"Scheduling hourly workers can get messy fast, and that is where When I Work tends to help most. Managers can build and share schedules without the usual back-and-forth, and employees can check shifts or request changes on their own. It works well for shift-based teams in retail, food service, or healthcare. Businesses with very small teams or salaried staff may not get as much value from it, since the focus is clearly on hourly workforce management."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

When I Work Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$1.50 / month
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

When I Work Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About When I Work

When I Work is a workforce management and scheduling platform designed to remove the chaos from employee scheduling and day-to-day team coordination. Built for businesses with hourly and shift-based workers, it provides intuitive tools for creating schedules, tracking time, coordinating shifts, and communicating with teams — all from one unified portal. The platform’s mobile-first experience lets employees view schedules, swap shifts, request time off, and receive real-time alerts, reducing last-minute disruptions and miscommunication. Managers benefit from drag-and-drop scheduling, overtime controls, labor cost forecasting, and integrated time clocking that syncs with payroll systems. For service-driven organizations where staffing consistency impacts service quality and profitability, When I Work helps teams stay organized, reduce labor costs, and improve workforce engagement.
Company When I Work
Founded 2010
Headquarters United States
Employees 101-500

Support

Email Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Education Management Hospital & Health Care Hospitality Human Resources Retail

Why Choose When I Work

Problem it Solves

  • Problem it Solves Streamlines Employee Scheduling And Time Tracking For Businesses

Target Users

  • Target Users Shift Managers
  • Target Users HR Professionals
  • Target Users Small Business Owners
  • Target Users Team Leaders
  • Target Users Operations Managers

Core Use Case

  • Core Use Case Schedule Shifts
  • Core Use Case Manage Employee Availability
  • Core Use Case Track Time And Attendance
  • Core Use Case Communicate With Team
  • Core Use Case Generate Reports

USP

  • USP Effortlessly Manage Schedules And Boost Team Productivity

Pros

  • Pros Scheduling shifts takes minutes, not the usual back-and-forth hassle
  • Pros Free plan available for small teams under 75 employees
  • Pros Staff can swap shifts themselves without manager involvement
  • Pros Mobile app works reliably for both managers and hourly workers
  • Pros Built-in time clock eliminates the need for separate tracking software
  • Pros Automatic alerts notify employees the moment schedules get published
  • Pros Labor cost forecasting helps managers avoid expensive overtime surprises
  • Pros Integrates cleanly with payroll tools like Gusto and ADP

Cons

  • Cons Scheduling complex shift patterns quickly becomes tedious without automation
  • Cons Free plan restrictions surface sooner than small teams anticipate
  • Cons Reporting depth leaves data-driven managers wanting more granular insight
  • Cons Payroll features feel bolted on rather than natively integrated
Editorial Buyer Guidance

Who Is When I Work Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Employee Scheduling And Time Tracking For Businesses

Target Users

  • Shift Managers
  • HR Professionals
  • Small Business Owners
  • Team Leaders
  • Operations Managers

Core Use Cases

  • Schedule Shifts
  • Manage Employee Availability
  • Track Time And Attendance
  • Communicate With Team
  • Generate Reports

Unique Selling Point

Effortlessly Manage Schedules And Boost Team Productivity

Strengths and Limitations

When I Work Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Scheduling shifts takes minutes, not the usual back-and-forth hassle
  • Free plan available for small teams under 75 employees
  • Staff can swap shifts themselves without manager involvement
  • Mobile app works reliably for both managers and hourly workers
  • Built-in time clock eliminates the need for separate tracking software
  • Automatic alerts notify employees the moment schedules get published
  • Labor cost forecasting helps managers avoid expensive overtime surprises
  • Integrates cleanly with payroll tools like Gusto and ADP
!

Cons

  • Scheduling complex shift patterns quickly becomes tedious without automation
  • Free plan restrictions surface sooner than small teams anticipate
  • Reporting depth leaves data-driven managers wanting more granular insight
  • Payroll features feel bolted on rather than natively integrated
Category-Based Capabilities

When I Work Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Time Tracking Software 31 selected features Open category ↗ ⌄
Billable & Non-Billable Hours Reporting/Analytics Approval Process Control Payroll Management Vacation/Leave Tracking Employee Scheduling Attendance Tracking Calendar Management Employee Time Tracking Online Time Tracking Mobile Time Tracking Time & Expense Tracking Task Management Clock In/Out Timesheet Management Offline Time Tracking Alerts/Notifications Leave Tracking Project Tracking Employee Database Reminders Sick Leave Tracking Overtime Calculation Project Management Real Time Updates Automatic Time Capture Employee Management Billing & Invoicing Time Off Requests Accounting Integration Online Time Clock
Workforce Management Software 30 selected features Open category ↗ ⌄
Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding
Salon Software 27 selected features Open category ↗ ⌄
Customer Surveys Email Marketing Electronic Payments Transaction History Discount Management SMS Marketing Booth Rental Management Online Booking Credit Card Processing Client Database Point of Sale (POS) Client Portal Customer Mobile App Payroll Management Calendar Management Automated Scheduling Commission Management Confirmation/Reminders Appointment Scheduling Employee Management Multi-Location Loyalty Program Recurring Appointments Inventory Management Reputation Management Online Store Waitlist Status Tracking
Absence Management Software 17 selected features Open category ↗ ⌄
Time Off Management Approval Process Control Reporting/Analytics Employee Database Role-Based Permissions Calendar Management Self Service Portal Alerts/Notifications Leave Policy Management Sick Leave Tracking Timesheet Management Payroll Management Reminders Overtime Calculation Employee Scheduling Attendance Tracking Time Tracking
Team Communication Software 25 selected features Open category ↗ ⌄
File Sharing Document Management Meeting Management Progress Tracking Real-Time Chat Mobile Access Search/Filter Content Management Discussions/Forums Real Time Updates Reminders Surveys & Feedback Video Conferencing Drag & Drop @mentions Alerts/Notifications Collaboration Tools Access Controls/Permissions Audio Calls Task Management Calendar Management Contact Management Project Management File Management Email Management
Retail Management Systems Software 33 selected features Open category ↗ ⌄
Order Management Accounting Integration Barcode/Ticket Scanning Discount Management Multi-Currency Merchandise Management Commission Management Promotions Management Credit Card Processing Receipt Management Multi-Location Point of Sale (POS) Customer Database Inventory Replenishment Offline Access CRM Inventory Management Forecasting Purchase Order Management For Retail Shipping Management Sales Orders Mail Order Returns Management Stock Management Inventory Optimization eCommerce Management Warehouse Management Employee Management Email Marketing Loyalty Program Gift Card Management Electronic Payments
Employee Scheduling Software 27 selected features Open category ↗ ⌄
Vacation/Leave Tracking Employee Scheduling Sick Leave Tracking Messaging Reporting/Analytics Clock In/Out Reminders Mobile Alerts Schedule Distribution Payroll Management Timesheet Management Employee Portal Shift Swapping Calendar Management Self Service Portal Availability Management Real Time Updates GPS Employee Management Multi-Location Task Scheduling Overtime Calculation Access Controls/Permissions Employee Database Compliance Management Activity Tracking Attendance Management
Time Clock Software 32 selected features Open category ↗ ⌄
Sick Leave Tracking Payroll Management Employee Database Activity Tracking GPS Attendance Tracking Self Service Portal Overtime Calculation Mobile Access Project Time Tracking Activity Dashboard Employee Profiles Vacation/Leave Tracking Reporting/Analytics Employee Management Billable Items Tracking Workstation Tracking Online Time Clock Time Off Requests Calendar Management Timesheet Management Online Punch Card Employee Time Tracking Employee Portal Biometric Recognition Employee Scheduling Approval Process Control Automated Scheduling Compliance Management Geofencing Shift Scheduling 2-Way Messaging
Attendance Tracking Software 19 selected features Open category ↗ ⌄
Employee Database Employee Scheduling Clock In/Out Multi-Location Calendar Management Project Time Tracking Mobile Access Payroll Management Vacation/Leave Tracking Employee Management Activity Dashboard Leave Tracking Reporting/Analytics Overtime Calculation Sick Leave Tracking Self Service Portal Time Tracking Timesheet Management Compliance Management
Employee Monitoring Software 20 selected features Open category ↗ ⌄
Time Tracking Employee Activity Monitoring Timesheet Management Task Management Employee Email Monitoring Screen Activity Recording Remote Monitoring & Management Task Progress Tracking Historical Reporting Productivity Analysis Real Time Reporting Employee Database Keystroke Recording Real Time Notifications Location Tracking Employee Management Behavior Tracking Browsing History Attendance Tracking Time Clock
Bakery Software 18 selected features Open category ↗ ⌄
Recipe Management Accounting Nutrition & Ingredient Labels Point of Sale (POS) Production Management Delivery Tracking Labor Cost Calculator Customer Management Discount Management Recipe/Formula Costing Inventory Management Employee Management Sales Management Nutrition Analysis Order Management Sales History Billing & Invoicing For Bakeries
Brewery Software 12 selected features Open category ↗ ⌄
Production Tracking Billing & Invoicing Cask Management Inventory Management Summary Reports Distribution Management Sales Orders Recipe Management Order Management Third-Party Integrations Quality Control Multi-Location
Calendar Software 12 selected features Open category ↗ ⌄
Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration
Catering Software 22 selected features Open category ↗ ⌄
Kitchen/Menu Management Customer Database Recipe Management Order Management Calendar Management Facility Management Quotes/Estimates Real-Time Updates Inventory Management Waitstaff Management Multi-Location Event Management Proposal Generation Banquet Management Booking Management Billing & Invoicing Event Scheduling Delivery Tracking Online Ordering CRM Payment Processing For Catering Businesses
Food Service Distribution Software 20 selected features Open category ↗ ⌄
Order Management Inventory Management Traceability Reporting & Statistics Warehouse Management Alerts/Notifications Purchase Order Management Vendor Management Inventory Tracking Lot Tracking Cost Management Customer Management Order Entry Billing & Invoicing Import/Export Management Purchasing & Receiving Third-Party Integrations Quotes/Estimates Barcode/Ticket Scanning Distribution Management
Food Service Management Software 13 selected features Open category ↗ ⌄
Nutrition Analysis Reporting & Statistics Cost Tracking Billing & Invoicing Purchasing & Receiving Menu Planning Inventory Tracking Point of Sale (POS) Purchase Order Management Multi-Location Third-Party Integrations Automated Scheduling Catering Management
Medical Scheduling Software 12 selected features Open category ↗ ⌄
Recurring Appointments Reminders Multi-Location Calendar Management Self Service Portal Appointment Management Patient Records Management Faculty/Staff Management Reporting & Statistics Third-Party Integrations HIPAA Compliant Billing & Invoicing
Nonprofit Software 17 selected features Open category ↗ ⌄
Committee Management Fundraising Management Dues Management Volunteer Management CRM Donor Management Communication Management Event Management Customizable Forms Member Database Accounting Registration Management Grant Management Customizable Branding Membership Management Electronic Payments Campaign Management
Restaurant Management Software 15 selected features Open category ↗ ⌄
Table Management Billing & Invoicing Employee Management Reporting/Analytics Reservations Management Kitchen/Menu Management Built-in Accounting Online Ordering Inventory Management Wait List Management Point of Sale (POS) Order Management Sales Reports Real-Time Notifications Order Entry
Scheduling Software 21 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Connected Applications

When I Work Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

When I Work Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription, Monthly Payment
Pricing Page ↗
Essentials
$1.50 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

When I Work Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a When I Work Review ↗
4.8
Based on 2 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Mikaela S
Mikaela S Assistant Manager

Simple and Easy-to-Use Scheduling App

I really enjoy using When I Work! The app is very straightforward and simple, making it easy for both admins and employees to manage schedules. Everything runs smoothly, and I haven’t faced any issues while using it. It’s a reliable tool for daily scheduling needs.

Reviewed on April, 2025
Alex A
Alex A Chiropractor

Efficient Time and Schedule Management

I have been using When I Work for two years, and it has made tracking time much easier. The app allows for quick modifications to employee schedules, helping keep everything organized. It works exactly as expected and is very convenient for managing team schedules.

Reviewed on January, 2025
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Frequently Asked Questions

When I Work FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

When I Work is a workforce management and scheduling platform designed to remove the chaos from employee scheduling and day-to-day team coordination. Built for businesses with hourly and shift-based workers, it provides intuitive tools for creating schedules, tracking time, coordinating shifts, and communicating with teams — all from one unified portal. The platform’s mobile-first experience lets employees view schedules, swap shifts, request time off, and receive real-time alerts, reducing last-minute disruptions and miscommunication. Managers benefit from drag-and-drop scheduling, overtime controls, labor cost forecasting, and integrated time clocking that syncs with payroll systems. For service-driven organizations where staffing consistency impacts service quality and profitability, When I Work helps teams stay organized, reduce labor costs, and improve workforce engagement.

  • No, When I Work does not offer a free version.

  • Yes, When I Work offers a free trial.

  • No, Credit Card details are not required for the When I Work trial.

  • When I Work offers the following pricing plans & packages:

    Essentials

    $1.50 Per Month

  • When I Work supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, When I Work does not offer an API.

  • When I Work can be integrated with the following applications:

    • QuickBooks Online , BambooHR , Paychex Flex , Slack , Microsoft Outlook , Microsoft Teams , Zapier

  • When I Work offers support with the following options:
    • Email , Chat , Knowledge Base

  • When I Work offers training with the following options:
    • In-person , Webinar , Documentation

  • When I Work supports the following languages:
    • English

  • Following are the typical users of the When I Work:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • When I Work supports the following deployment:
    • Cloud Hosted

  • When I Work supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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