Software Category

Best Knowledge Management Software for Small Businesses (Free & Paid) - Page 4

Knowledge Management Software helps businesses collect, organize, and share information effectively. It creates a central repository where employees can find answers and resources quickly. For small businesses, this software boosts efficiency and promotes teamwork by making information easily accessible. Features often include document storage, advanced search functions, collaboration tools, and version control. Small businesses benefit by reducing the time spent searching for information and avoiding duplicate work. It also aids in training new employees by providing easy access to company knowledge and procedures. Some software allows for customer-facing knowledge bases, improving customer service by providing FAQs, tutorials, and help articles. With everything in one place, teams can make better decisions and solve problems faster. Knowledge Management Software supports a culture of learning and sharing within the company, which can lead to innovation and improved performance. Looking to enhance your information sharing and collaboration? Here are some Knowledge Management Software options you can choose from.

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★★★★★4.7 average rating from 420 reviews
Last Updated: September 09, 2026
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Complete Product Directory

List of Top Knowledge Management Software for Small Businesses - Page 4

Continue with products 76–100. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Knowledge Management Software for Small Businesses Products 76–100

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#76

Freshservice

🏆 SW Recommended

Modernize your service management instantly

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Overview

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform...

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Free TrialAvailable Starting Price$15.89 Per month HeadquartersUnited States
#77

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

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Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#78

GitBook

Knowledge management for technical teams

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GitBook is a modern knowledge management platform that uniquely combines ease of use with powerful version control capabilities. It's particularly favored by software teams for creating and maintaining technical documentation, user manuals, and API references. GitBook's integrati...

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Free TrialNA Starting Price$6.70 Per user HeadquartersFrance
#79

Freshworks Customer Service Suite

ALL-IN-ONE CUSTOMER SUPPORT SOLUTION

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Freshworks Customer Service Suite is an all-in-one customer support software that helps businesses provide exceptional service through multiple channels, including email, chat, phone, and social media. The platform includes a powerful helpdesk, live chat tool, and customer relati...

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Free TrialAvailable Starting Price$29 Per user HeadquartersUnited States
#80

UKG HR Service Delivery

Provide HR support to your people anytime, anywhere

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UKG HR Service Delivery is a specialized software designed to streamline and enhance the human resources experience in organizations. Its standout feature is the employee file management system, which provides a secure, organized way to store and access employee documents. The so...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#81

POLITICO Pro

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POLITICO Pro is a powerful government software designed to provide policymakers, lobbyists, and organizations with the insights and tools needed to navigate the complex landscape of government and public affairs. This platform offers comprehensive access to legislative updates, p...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#82

BMC Helix Knowledge Management

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BMC Helix Knowledge Management is a knowledge management software designed to facilitate the creation, sharing, and collaboration of organizational knowledge. It offers a centralized repository for storing articles, guides, and troubleshooting resources, which can be easily acces...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#83

ManageEngine ServiceDesk Plus

🏆 SW Recommended

Design, automate, deliver, and manage critical IT and business services

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Overview

ManageEngine ServiceDesk Plus is a robust IT service management tool designed to simplify and enhance your support processes. It can efficiently handle diverse IT issues and allow quick resolutions through its user-friendly interface. The software provides customizable reports th...

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Free TrialAvailable Starting Price$13 Per month HeadquartersUnited States
#84

Planio

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Planio is a versatile Agile Project Management Tools Software designed to facilitate collaborative and efficient project management for teams of all sizes. With its intuitive interface, Planio offers a comprehensive suite of tools for planning, tracking, and executing projects us...

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Free TrialAvailable Starting Price$199 Per month HeadquartersGermany
#85

AcceleratorKMS

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AcceleratorKMS is a powerful business process management software designed to enhance organizational efficiency and productivity. It provides a centralized platform for mapping, automating, and optimizing business processes, allowing companies to streamline operations and reduce...

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Free TrialNA Starting PriceContact Vendor HeadquartersSweden
#86

Intercom

🏆 SW Recommended

The only AI customer service solution you need

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Overview

Most customer messaging tools pick a lane, they're either good at support or good at marketing, rarely both. Intercom tries to close that gap. It's built around live chat, but underneath that is a full customer communication platform that handles support conversations, product up...

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Free Trial14 Days Starting Price$39 Per month HeadquartersUnited States
#87

Quip

Quip is real-time collaborative documents, spreadsheets, and chat embedded inside Salesforce to transform any business process.

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Quip is a collaborative productivity software that combines documents, spreadsheets, and communication tools in one seamless interface. It facilitates teamwork, allowing users to create and edit documents and spreadsheets collaboratively in real-time. A key feature is its integra...

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Free TrialAvailable Starting Price$100 Per month HeadquartersUnited States
#88

Verint Knowledge Management

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Verint Knowledge Management is a knowledge management software that helps organizations centralize and organize their knowledge assets. With Verint, businesses can create, manage, and share knowledge across departments, enabling employees to find the information they need quickly...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#89

Verint Community

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Verint Community is a robust knowledge management software designed to facilitate collaboration and information-sharing across an organization. This platform empowers employees, customers, and partners to access, share, and contribute to a centralized knowledge base that helps dr...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#90

Learning Experience Platform by Haufe Akademie

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The Learning Experience Platform (LXP) by Haufe Akademie is an innovative software solution designed to deliver personalized learning experiences in the corporate sector. The platform empowers organizations to provide employees with access to a wide range of training materials, f...

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Free TrialAvailable Starting Price€1660 Per user HeadquartersGermany
#91

eGain AI Knowledge Hub

AI Knowledge Management Software

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eGain AI Knowledge Hub is a powerful knowledge management platform designed to centralize, manage, and deliver trusted enterprise knowledge across teams and channels. It uses trusted generative AI, semantic search, and decision trees to deliver accurate, contextual information on...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#92

MindTouch

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MindTouch is a leading knowledge management software designed to help organizations create, manage, and distribute knowledge effectively. This platform provides tools for building comprehensive knowledge bases, enabling users to centralize information and make it easily accessibl...

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Free TrialAvailable Starting Price$100000 Per user HeadquartersUnited States
#93

DokuWiki

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DokuWiki is a versatile, open-source knowledge management software designed to facilitate documentation and collaboration within teams and organizations. Known for its simplicity and ease of use, DokuWiki provides a user-friendly environment for creating, managing, and sharing co...

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Free TrialNA Starting PriceContact Vendor HeadquartersGermany
#94

eGain AI Agent for Customer Self-Service

Empowering customers with instant, accurate answers—anytime, anywhere.

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eGain AI Agent for Customer Self-Service serves as an intelligent front end to a centralized, AI-driven knowledge base. It ensures customers receive accurate and consistent answers, regardless of channel or device. Intelligent search capabilities, context recognition, and proacti...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#95

Pega Customer Service

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Pega Customer Service is an advanced live chat software designed to enhance customer support and streamline communication for businesses of all sizes. This comprehensive platform offers features such as real-time messaging, automated responses, customer profiling, analytics, and...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#96

Senju/SM

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Senju/SM is a robust service desk software designed to streamline IT service management and enhance customer support for organizations. This platform provides comprehensive tools for incident management, service request handling, and problem resolution, ensuring that IT teams can...

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Free TrialNA Starting PriceContact Vendor HeadquartersJapan
#97

Upland Panviva

Make every agent an expert. Make every moment matter.

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Upland Panviva is a cloud-based knowledge management system developed to streamline information access and support. It stands out for its user-friendly interface, allowing employees to easily find precise answers to complex questions. Key features include a robust search function...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#98

RightAnswers

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RightAnswers is an advanced knowledge management software designed to help organizations centralize and manage their knowledge assets effectively. This platform provides comprehensive tools for creating, storing, and sharing knowledge articles, FAQs, and best practices, enabling...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#99

Figure 1

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Figure 1 is a specialized Knowledge Management Software designed for healthcare professionals to share and discuss medical cases, images, and expertise securely. It offers a collaborative platform where doctors, nurses, and medical students can access a vast library of medical im...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#100

Crehana

HR software that accompanies the entire talent journey

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Crehana is an AI powered mobile learning platform that helps companies develop talent through training, performance, engagement, and workforce insights. Its learning tools allow HR and L&D teams to centralize employee training, create learning routes, upload internal content, man...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersMexico

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