Freshteam by Freshworks

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Freshteam by Freshworks

"Growing teams often find Freshteam useful when hiring starts to feel disorganized. It helps HR teams manage recruitment and onboarding without juggling multiple tools or scattered spreadsheets. Tracking applicants, sending offer letters, and getting new hires set up becomes more manageable in one place. Smaller businesses especially benefit from having a structured HR process early on. That said, larger organizations with complex HR needs may find the platform's depth a bit limited over time."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Freshteam by Freshworks Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price₹1,399 / month
Free Trial14 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Freshteam by Freshworks Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Freshteam by Freshworks

Freshteam is an intuitive, easy-to-use, affordable HR software for growing businesses. You can attract, hire and onboard new hires, offboard exiting employees, maintain employee information, and manage time off - all in one place. 9000+ successful businesses across the world use Freshteam to manage their hiring and HR processes efficiently and put the ‘human’ back in Human Resources. 

Freshteam is part of the Freshworks Inc. product family, that includes Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software, Freshchat Customer Messaging Software, Freshcaller Call Center Software & Freshmarketer Conversion Optimization Suite.

Freshservice works with your existing business tools to deliver one seamlessly efficient experience. Easy integrations with collaboration tools such as Slack and MS Teams let you respond to employee queries instantly.

Company Freshworks
Founded 2017
Headquarters United States
Employees 1000+

Support

24x7 Support Email Phone Chat Knowledge Base

Training

Webinar Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Mac

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Education Management Financial Services Information Technology & Services Internet

Why Choose Freshteam by Freshworks

Problem it Solves

  • Problem it Solves Streamlining Recruitment And HR Processes For Efficient Talent Management

Target Users

  • Target Users HR Managers
  • Target Users Recruiters
  • Target Users Hiring Teams
  • Target Users Small To Medium-sized Business Owners
  • Target Users Talent Acquisition Specialists

Core Use Case

  • Core Use Case Streamline Recruitment Processes
  • Core Use Case Manage Employee Onboarding
  • Core Use Case Track Time Off And Attendance
  • Core Use Case Organize Employee Data
  • Core Use Case Enhance Team Collaboration

USP

  • USP Streamline Hiring And Onboarding With Intuitive HR Software

Pros

  • Pros Hiring and HR tasks live in one clean, connected platform
  • Pros Free plan actually works for small teams under 50 people
  • Pros Job postings go live across multiple boards in minutes
  • Pros Candidate tracking feels less cluttered than most ATS alternatives
  • Pros Onboarding checklists keep new hires from falling through the cracks
  • Pros Time-off management stops the endless back-and-forth on Slack
  • Pros Freshworks ecosystem means easy handoff to support or IT tools
  • Pros Mobile app lets managers approve requests without touching a laptop

Cons

  • Cons Reporting depth falls short for data-driven HR teams
  • Cons Mobile experience feels noticeably limited compared to desktop
  • Cons Advanced workflow features require higher-tier plans to unlock
  • Cons Onboarding new team members takes more structured effort than expected
Editorial Buyer Guidance

Who Is Freshteam by Freshworks Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Recruitment And HR Processes For Efficient Talent Management

Target Users

  • HR Managers
  • Recruiters
  • Hiring Teams
  • Small To Medium-sized Business Owners
  • Talent Acquisition Specialists

Core Use Cases

  • Streamline Recruitment Processes
  • Manage Employee Onboarding
  • Track Time Off And Attendance
  • Organize Employee Data
  • Enhance Team Collaboration

Unique Selling Point

Streamline Hiring And Onboarding With Intuitive HR Software

Strengths and Limitations

Freshteam by Freshworks Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Hiring and HR tasks live in one clean, connected platform
  • Free plan actually works for small teams under 50 people
  • Job postings go live across multiple boards in minutes
  • Candidate tracking feels less cluttered than most ATS alternatives
  • Onboarding checklists keep new hires from falling through the cracks
  • Time-off management stops the endless back-and-forth on Slack
  • Freshworks ecosystem means easy handoff to support or IT tools
  • Mobile app lets managers approve requests without touching a laptop
!

Cons

  • Reporting depth falls short for data-driven HR teams
  • Mobile experience feels noticeably limited compared to desktop
  • Advanced workflow features require higher-tier plans to unlock
  • Onboarding new team members takes more structured effort than expected
Category-Based Capabilities

Freshteam by Freshworks Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Employee Recognition Software 26 selected features Open category ↗ ⌄
eCards Reporting & Statistics Training Management Activity Tracking Real Time Analytics 360 Degree Feedback Reminders Performance Management Social Recognition Rewards Management Survey/Poll Management Chat/Messaging Rewards Points Recognition Tracking Engagement Tracking Employee Portal Peer-to-Peer Recognition Rewards Catalog Feedback Management Pulse Surveys Nominations Goal Setting/Tracking Manager-to-Employee Recognition Performance Appraisal Employee Reward Programs Employee Database
Employee Communication Software 26 selected features Open category ↗ ⌄
Surveys & Feedback Chat/Messaging Content Management Mobile Access Employee Onboarding Event Calendar Access Controls/Permissions Activity/News Feed Knowledge Management Communication Management Email Management Multi-Channel Communication Employee Directory Document Management Employee Communities Collaboration Tools Task Management File Sharing Alerts/Notifications Multi-Language Compliance Tracking Employee Engagement Live Streaming Mass Notifications Quizzes Audio/Video Messaging
Human Resources Software 27 selected features Open category ↗ ⌄
Performance Management Employee Database Applicant Tracking Compensation Management Employee Management Recruitment Management Employee Profiles Succession Planning Benefits Management Time & Attendance Learning & Development Self Service Portal Reporting/Analytics Employee Onboarding Training Management Payroll Management Sick Leave Tracking HR Management Calendar Management Approval Process Control Vacation/Leave Tracking Document Management 360 Degree Feedback Time Off Management Compliance Management Access Controls/Permissions Attendance Tracking
Onboarding Software 31 selected features Open category ↗ ⌄
Training Management Activity Dashboard Employee Portal HR Management Role-Based Permissions Leave Tracking Calendar Management Employee Handbook Alerts/Notifications Compliance Management Document Storage Payroll Management Electronic Signature Activity Tracking Job Description Management Task Management Performance Management Employee Profiles Employee Onboarding Applicant Tracking Recruitment Management Learning Management Benefits Management Feedback Management Self Service Portal Electronic Forms Employee Management Collaboration Tools Mentorship Employee Database Approval Process Control
Workforce Management Software 30 selected features Open category ↗ ⌄
Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding
Absence Management Software 17 selected features Open category ↗ ⌄
Time Off Management Approval Process Control Reporting/Analytics Employee Database Role-Based Permissions Calendar Management Self Service Portal Alerts/Notifications Leave Policy Management Sick Leave Tracking Timesheet Management Payroll Management Reminders Overtime Calculation Employee Scheduling Attendance Tracking Time Tracking
Talent Management Software 27 selected features Open category ↗ ⌄
Competency Management Job Application Management Talent Acquisition Training Management Activity Dashboard Compensation Management Assessment Management Interview Scheduling Recruitment Management Applicant Tracking HR Management Employee Management Reporting/Analytics Self Service Portal Performance Management Goal Setting/Tracking Compliance Management Employee Profiles Surveys & Feedback Email Management Background Screening Succession Planning Onboarding 360 Degree Feedback Resume Parsing Skills Assessment Career Development
Applicant Tracking Software 16 selected features Open category ↗ ⌄
Resume Parsing Application Management Background Screening Resume Search Job Management Employee Database Internal HR Candidate Profiles Collaboration Tools Candidate Tracking Interview Scheduling Job Posting Onboarding Resume Storage Assessment Management Self Service Portal
Recruiting Software 32 selected features Open category ↗ ⌄
Reference Checking Background Screening Billing & Invoicing Activity Dashboard Talent Acquisition Recruiting Firms Social Media Integration Reporting/Analytics Calendar Management Compliance Management Collaboration Tools Job Posting Jobs Board Activity Tracking Assessment Management Social Recruiting Self Service Portal Candidate Management Task Management Job Management Internal Chat Integration CRM Job Requisition Onboarding Email Management Interview Management Email Marketing Resume Parsing Applicant Tracking Internal HR Resume Search Resume Database
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management Employee Recognition Real Time Data Progress Tracking Goal Management Surveys & Feedback Engagement Tracking Employee Onboarding Chat/Messaging Pulse Surveys Goal Setting/Tracking Gamification Training Management Benchmarking Feedback Management 360 Degree Feedback Performance Metrics Reporting/Analytics Communication Management Employee Reward Programs Question Library Employee Management Alerts/Notifications Employee Database Negative Feedback Management Employee Portal
Leave Management System Software 7 selected features Open category ↗ ⌄
Leave Tracking Leave Policy Management Employee Scheduling Approval Process Control Calendar Management Self Service Portal FMLA Administration
Org Chart Software 8 selected features Open category ↗ ⌄
Data Import/Export Version Control Interactive Elements Templates Employee Photos Publishing/Sharing Drag & Drop Collaboration Tools
Recruitment Marketing Platforms Software 12 selected features Open category ↗ ⌄
Careers Page Recruitment Management Candidate Management Marketing Automation Talent Acquisition Customizable Branding Social Recruiting Reporting/Analytics Internal HR Multi-Channel Marketing Email Marketing SMS Messaging
Connected Applications

Freshteam by Freshworks Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 14 integrations
Pricing Information

Freshteam by Freshworks Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency INR (₹)
Free Trial 14 Days
Free Version Not available
Payment Frequency Annual Subscription
Pricing Page ↗ Trial Page ↗ Request Demo ↗
Starter
₹1,399 Per Month
Growth
₹3,599 Per Month
Pro
₹7,299 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

Freshteam by Freshworks FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Freshteam is an intuitive, easy-to-use, affordable HR software for growing businesses. You can attract, hire and onboard new hires, offboard exiting employees, maintain employee information, and manage time off - all in one place. 9000+ successful businesses across the world use Freshteam to manage their hiring and HR processes efficiently and put the ‘human’ back in Human Resources. 

Freshteam is part of the Freshworks Inc. product family, that includes Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software, Freshchat Customer Messaging Software, Freshcaller Call Center Software & Freshmarketer Conversion Optimization Suite.

Freshservice works with your existing business tools to deliver one seamlessly efficient experience. Easy integrations with collaboration tools such as Slack and MS Teams let you respond to employee queries instantly.

  • No, Freshteam by Freshworks does not offer a free version.

  • Yes, Freshteam by Freshworks offers a free trial.

  • No, Credit Card details are not required for the Freshteam by Freshworks trial.

  • Freshteam by Freshworks offers the following pricing plans & packages:

    Starter

    ₹1,399 Per Month

    Growth

    ₹3,599 Per Month

    Pro

    ₹7,299 Per Month

  • Freshteam by Freshworks supports the following payment frequencies:

    • Annual Subscription

  • No, Freshteam by Freshworks does not offer an API.

  • Freshteam by Freshworks can be integrated with the following applications:

    • Salesforce Sales Cloud , Jira , Google Workspace , Slack , Zoom Meetings , Freshcaller , Freshdesk , Freshsales , Microsoft Outlook , Trello , GitHub , Freshchat , Microsoft Teams , Zapier , jira

  • Freshteam by Freshworks offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Freshteam by Freshworks offers training with the following options:
    • Webinar , Videos

  • Freshteam by Freshworks supports the following languages:
    • English

  • Following are the typical users of the Freshteam by Freshworks:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Freshteam by Freshworks supports the following deployment:
    • Cloud Hosted

  • Freshteam by Freshworks supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac
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