Trying to decide between UKG Pro and Freshteam by Freshworks? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with UKG Pro on the left and Freshteam by Freshworks on the right.
UKG Pro
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
UKG Pro is a comprehensive human capital management (HCM) software designed to streamline various HR and workforce management tasks. With a user-friendly interface, it facilitates efficient payroll processing, time and...
Read more about UKG ProSoftware
Freshteam is an intuitive, easy-to-use, affordable HR software for growing businesses. You can attract, hire and onboard new hires, offboard exiting employees, maintain employee information, and manage time off -...
Read more about Freshteam by FreshworksCompare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.
Buyer fit
Streamlining HR Processes And Enhancing Employee Experience Through Integrated Workforce Management
Streamline HR Processes With Intuitive And All-in-one Workforce Management
Buyer fit
Streamlining Recruitment And HR Processes For Efficient Talent Management
Streamline Hiring And Onboarding With Intuitive HR Software
Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
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Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Human Resources Software category.
| Feature | UKG Pro | Freshteam by Freshworks |
|---|---|---|
| Performance Management | Listed | Listed |
| Employee Database | Listed | Listed |
| Applicant Tracking | Listed | Listed |
| Compensation Management | Listed | Listed |
| Employee Management | Listed | Listed |
| Recruitment Management | Listed | Listed |
| Employee Profiles | Listed | Listed |
| Succession Planning | Listed | Listed |
| Benefits Management | Listed | Listed |
| Time & Attendance | Listed | Listed |
| Learning & Development | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Employee Onboarding | Listed | Listed |
| Training Management | Listed | Listed |
| Payroll Management | Listed | Listed |
| Sick Leave Tracking | Listed | Listed |
| HR Management | Listed | Listed |
| Calendar Management | Listed | Listed |
| Approval Process Control | Listed | Listed |
| Vacation/Leave Tracking | Listed | Listed |
| Document Management | Listed | Listed |
| 360 Degree Feedback | Listed | Listed |
| Time Off Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Attendance Tracking | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Features shown here belong only to the Onboarding Software category.
| Feature | UKG Pro | Freshteam by Freshworks |
|---|---|---|
| Training Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Employee Portal | Listed | Listed |
| HR Management | Listed | Listed |
| Role-Based Permissions | Listed | Listed |
| Leave Tracking | Listed | Listed |
| Calendar Management | Listed | Listed |
| Employee Handbook | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Compliance Management | Listed | Listed |
| Document Storage | Listed | Listed |
| Payroll Management | Listed | Listed |
| Electronic Signature | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Job Description Management | Listed | Listed |
| Task Management | Listed | Listed |
| Performance Management | Listed | Listed |
| Employee Profiles | Listed | Listed |
| Employee Onboarding | Listed | Listed |
| Applicant Tracking | Listed | Listed |
| Recruitment Management | Listed | Listed |
| Learning Management | Listed | Listed |
| Benefits Management | Listed | Listed |
| Feedback Management | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Electronic Forms | Listed | Listed |
| Employee Management | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Mentorship | Listed | Listed |
| Employee Database | Listed | Listed |
| Approval Process Control | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Workforce Management Software category.
| Feature | UKG Pro | Freshteam by Freshworks |
|---|---|---|
| Performance Metrics | Listed | Listed |
| Compliance Tracking | Listed | Listed |
| Attendance Management | Listed | Listed |
| Sick Leave Tracking | Listed | Listed |
| Recruitment Management | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Real Time Notifications | Listed | Listed |
| Employee Management | Listed | Listed |
| Time & Attendance | Listed | Listed |
| Employee Scheduling | Listed | Listed |
| Reminders | Listed | Listed |
| Clock In/Out | Listed | Listed |
| Approval Process Control | Listed | Listed |
| Timesheet Management | Listed | Listed |
| Employee Database | Listed | Listed |
| Calendar Management | Listed | Listed |
| Performance Management | Listed | Listed |
| Shift Swapping | Listed | Listed |
| Time Off Management | Listed | Listed |
| Payroll Management | Listed | Listed |
| Budgeting/Forecasting | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Vacation/Leave Tracking | Listed | Listed |
| Skills Tracking | Listed | Listed |
| Time Off Requests | Listed | Listed |
| Document Storage | Listed | Listed |
| Labor Forecasting | Listed | Listed |
| Automated Scheduling | Listed | Listed |
| Employee Onboarding | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Talent Management Software category.
| Feature | UKG Pro | Freshteam by Freshworks |
|---|---|---|
| Competency Management | Listed | Listed |
| Job Application Management | Listed | Listed |
| Talent Acquisition | Listed | Listed |
| Training Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Compensation Management | Listed | Listed |
| Assessment Management | Listed | Listed |
| Interview Scheduling | Listed | Listed |
| Recruitment Management | Listed | Listed |
| Applicant Tracking | Listed | Listed |
| HR Management | Listed | Listed |
| Employee Management | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Performance Management | Listed | Listed |
| Goal Setting/Tracking | Listed | Listed |
| Compliance Management | Listed | Listed |
| Employee Profiles | Listed | Listed |
| Surveys & Feedback | Listed | Listed |
| Email Management | Listed | Listed |
| Background Screening | Listed | Listed |
| Succession Planning | Listed | Listed |
| Onboarding | Listed | Listed |
| 360 Degree Feedback | Listed | Listed |
| Resume Parsing | Listed | Listed |
| Skills Assessment | Listed | Listed |
| Career Development | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Features shown here belong only to the Recruiting Software category.
| Feature | UKG Pro | Freshteam by Freshworks |
|---|---|---|
| Reference Checking | Listed | Listed |
| Background Screening | Listed | Listed |
| Billing & Invoicing | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Talent Acquisition | Listed | Listed |
| Recruiting Firms | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Calendar Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Job Posting | Listed | Listed |
| Jobs Board | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Assessment Management | Listed | Listed |
| Social Recruiting | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Candidate Management | Listed | Listed |
| Task Management | Listed | Listed |
| Job Management | Listed | Listed |
| Internal Chat Integration | Listed | Listed |
| CRM | Listed | Listed |
| Job Requisition | Listed | Listed |
| Onboarding | Listed | Listed |
| Email Management | Listed | Listed |
| Interview Management | Listed | Listed |
| Email Marketing | Listed | Listed |
| Resume Parsing | Listed | Listed |
| Applicant Tracking | Listed | Listed |
| Internal HR | Listed | Listed |
| Resume Search | Listed | Listed |
| Resume Database | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Employee Engagement Software category.
| Feature | UKG Pro | Freshteam by Freshworks |
|---|---|---|
| Performance Management | Listed | Listed |
| Employee Recognition | Listed | Listed |
| Real Time Data | Listed | Listed |
| Progress Tracking | Listed | Listed |
| Goal Management | Listed | Listed |
| Surveys & Feedback | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Employee Onboarding | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| Pulse Surveys | Listed | Listed |
| Goal Setting/Tracking | Listed | Listed |
| Gamification | Listed | Listed |
| Training Management | Listed | Listed |
| Benchmarking | Listed | Listed |
| Feedback Management | Listed | Listed |
| 360 Degree Feedback | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Communication Management | Listed | Listed |
| Employee Reward Programs | Listed | Listed |
| Question Library | Listed | Listed |
| Employee Management | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Employee Database | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Employee Portal | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to UKG Pro and Freshteam by Freshworks before making a final choice.
Explore other software products that buyers may consider instead of UKG Pro.
Explore other software products that buyers may consider instead of Freshteam by Freshworks.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps UKG Pro and Freshteam by Freshworks in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on UKG Pro and Freshteam by Freshworks.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
