SoftwareWorld

UKG Pro

Claim Profile

Build a people-centered strategy with culture-driven HCM

No approved reviews yet. Be the first to review
Visit Website Write a Review
Listed In
SoftwareWorld Editorial Review

Why SoftwareWorld Chooses UKG Pro

"Large organizations often turn to UKG Pro when they need a reliable way to manage HR, payroll, and workforce operations in one place. It works well for companies with large employee counts where tracking and managing people across departments can get complicated fast. HR teams tend to appreciate having payroll and employee data connected rather than scattered. That said, smaller businesses may find the platform more than they need, and the setup process can take considerable time and resources."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

UKG Pro Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free Trial7 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
Buyer Contribution

Your UKG Pro experience can help other buyers

Used UKG Pro? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

UKG Pro Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About UKG Pro

UKG Pro is a comprehensive human capital management (HCM) software designed to streamline various HR and workforce management tasks. With a user-friendly interface, it facilitates efficient payroll processing, time and attendance tracking, and benefits administration. UKG Pro's self-service features empower employees to manage their personal information, access pay stubs, and submit time-off requests easily. The platform's robust analytics tools offer insights into workforce performance and trends, supporting data-driven decision-making. UKG Pro prioritizes compliance with labor laws and data security, ensuring sensitive information is protected. Its scalability and customizable features make it suitable for businesses of varying sizes, providing a unified solution for optimizing HR processes and enhancing overall workforce management efficiency.
Company UKG
Founded 1977
Headquarters United States
Employees 1000+

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted iPhone Android

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 10 languages available
Danish Dutch English French German Italian Malay Portuguese Spanish Swedish
Industries Served 1 industry available
Human Resources

Why Choose UKG Pro

Problem it Solves

  • Problem it Solves Streamlining HR Processes And Enhancing Employee Experience Through Integrated Workforce Management

Target Users

  • Target Users HR Professionals
  • Target Users Payroll Administrators
  • Target Users Talent Management Specialists
  • Target Users Employees
  • Target Users Managers

Core Use Case

  • Core Use Case Manage Employee Data
  • Core Use Case Process Payroll Efficiently
  • Core Use Case Streamline Talent Acquisition
  • Core Use Case Facilitate Employee Self-service
  • Core Use Case Generate Workforce Analytics

USP

  • USP Streamline HR Processes With Intuitive And All-in-one Workforce Management

Pros

  • Pros Payroll processing handles complex tax scenarios across multiple states effortlessly
  • Pros Deep workforce analytics surface patterns most HR tools completely miss
  • Pros Employee self-service portal reduces HR ticket volume noticeably over time
  • Pros Built-in compliance tools update automatically when labor laws change
  • Pros Handles large enterprise headcounts without visible slowdowns or data lag
  • Pros Single platform covers recruiting, payroll, and benefits without third-party stitching
  • Pros Scheduling features adapt well to shift-based and salaried workforces alike
  • Pros Reporting customization goes deeper than most comparable enterprise HR platforms

Cons

  • Cons Implementation complexity often overwhelms smaller HR teams without dedicated support
  • Cons Reporting customization demands technical know-how most everyday users lack
  • Cons Pricing structure climbs steeply as workforce size and modules grow
  • Cons Mobile experience feels noticeably limited compared to the full desktop platform
Editorial Buyer Guidance

Who Is UKG Pro Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining HR Processes And Enhancing Employee Experience Through Integrated Workforce Management

Target Users

  • HR Professionals
  • Payroll Administrators
  • Talent Management Specialists
  • Employees
  • Managers

Core Use Cases

  • Manage Employee Data
  • Process Payroll Efficiently
  • Streamline Talent Acquisition
  • Facilitate Employee Self-service
  • Generate Workforce Analytics

Unique Selling Point

Streamline HR Processes With Intuitive And All-in-one Workforce Management

Strengths and Limitations

UKG Pro Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Payroll processing handles complex tax scenarios across multiple states effortlessly
  • Deep workforce analytics surface patterns most HR tools completely miss
  • Employee self-service portal reduces HR ticket volume noticeably over time
  • Built-in compliance tools update automatically when labor laws change
  • Handles large enterprise headcounts without visible slowdowns or data lag
  • Single platform covers recruiting, payroll, and benefits without third-party stitching
  • Scheduling features adapt well to shift-based and salaried workforces alike
  • Reporting customization goes deeper than most comparable enterprise HR platforms
!

Cons

  • Implementation complexity often overwhelms smaller HR teams without dedicated support
  • Reporting customization demands technical know-how most everyday users lack
  • Pricing structure climbs steeply as workforce size and modules grow
  • Mobile experience feels noticeably limited compared to the full desktop platform
Category-Based Capabilities

UKG Pro Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Business Intelligence Software 26 selected features Open category ↗ ⌄
Ad hoc Reporting Strategic Planning Dashboard Real Time Analytics Multiple Data Sources Data Transformation Scorecards Metadata Management Customizable Reports Trend Analysis Data Import/Export Collaboration Tools Key Performance Indicators Data Extraction Data Visualization Forecasting Data Connectors Data Synchronization Self Service Data Preparation Visual Analytics Access Controls/Permissions Data Mapping Predictive Analytics Dashboard Creation Performance Metrics Reporting/Analytics
Benefits Administration Software 25 selected features Open category ↗ ⌄
Self Service Portal Vacation/Leave Tracking Performance Management Disability Insurance Administration Time Off Requests Document Management Applicant Tracking Life Insurance Administration Health Insurance Administration Attendance Tracking Benefits Management Compliance Management Retirement Plan Management Reporting/Analytics Recruitment Management Deduction Management Online Benefits Enrollment Compensation Management HR Management Employee Database Sick Leave Tracking Payroll Management HIPAA Compliant Employee Management Training Management
Human Resources Software 28 selected features Open category ↗ ⌄

UKG Pro is a full-scale HCM platform built for complex, multi-jurisdiction workforces. It unifies payroll, recruiting, onboarding, benefits, and performance management with AI-powered candidate matching. HR teams get real-time people analytics, self-service portals, and customizable dashboards to manage the entire employee lifecycle at scale.

Performance Management Employee Database Applicant Tracking Compensation Management Employee Management Recruitment Management Employee Profiles Succession Planning Benefits Management Time & Attendance Learning & Development Self Service Portal Reporting/Analytics Employee Onboarding Training Management Payroll Management Sick Leave Tracking HR Management Calendar Management Approval Process Control Vacation/Leave Tracking Document Management 360 Degree Feedback Time Off Management Compliance Management Access Controls/Permissions Attendance Tracking Artificial Intelligence
Employee Performance Management Software 27 selected features Open category ↗ ⌄
Performance Review Management Competency Management Real Time Data 360 Degree Feedback Training Management Document Management Skills Assessment Compensation Management Employee Management Employee Portal Activity Dashboard Performance Metrics Real Time Analytics Self Service Portal Peer Appraisals Employee Database Employee Profiles On-going Performance Tracking Performance Appraisal Surveys & Feedback Review Cycle Tracking Goal Setting/Tracking Self Assessment Alerts/Notifications Progress Tracking HR Management Appraisal History
Payroll Software 23 selected features Open category ↗ ⌄
Check Printing Direct Deposit Compensation Management Tax Compliance Multi-State Compliance Management Alerts/Notifications Approval Process Control Time Tracking Benefits Management Payroll Outsourcing Payroll Reporting Document Management Payroll Management Vacation/Leave Tracking Activity Dashboard Employee Profiles Calendar Management Multi-Country Employee Database Access Controls/Permissions Self Service Portal Reporting & Statistics
Onboarding Software 31 selected features Open category ↗ ⌄
Training Management Activity Dashboard Employee Portal HR Management Role-Based Permissions Leave Tracking Calendar Management Employee Handbook Alerts/Notifications Compliance Management Document Storage Payroll Management Electronic Signature Activity Tracking Job Description Management Task Management Performance Management Employee Profiles Employee Onboarding Applicant Tracking Recruitment Management Learning Management Benefits Management Feedback Management Self Service Portal Electronic Forms Employee Management Collaboration Tools Mentorship Employee Database Approval Process Control
Workforce Management Software 30 selected features Open category ↗ ⌄
Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding
Talent Management Software 28 selected features Open category ↗ ⌄
Competency Management Job Application Management Talent Acquisition Training Management Activity Dashboard Compensation Management Assessment Management Interview Scheduling Recruitment Management Applicant Tracking HR Management Employee Management Reporting/Analytics Self Service Portal Performance Management Goal Setting/Tracking Compliance Management Employee Profiles Surveys & Feedback Email Management Background Screening Succession Planning Onboarding 360 Degree Feedback Resume Parsing Skills Assessment Career Development Artificial Intelligence
Compensation Management Software 28 selected features Open category ↗ ⌄
Compensation Statements Performance Management Real Time Reporting Reminders Organizational Charting Employee Self Service Employee Portal Document Management Benefits Management Employee Reward Programs Employee Database HR Management Performance Appraisal Bonus Management Attendance Tracking Succession Planning Compensation Plan Modeling Compliance Management Incentive Management Payroll Management Employee Onboarding Salary History Employee Management Multi-Currency Salary Planning Goal Setting/Tracking Commission Management Budget Management
HR Analytics Software 31 selected features Open category ↗ ⌄
Compensation Plan Modeling Employee Management Document Management Training Management Survey/Poll Management Turnover Tracking Employee Profiles Organizational Charting Data Visualization Predictive Modeling Self Service Portal Employee Onboarding Secure Data Storage Talent Management Employee Database Real Time Reporting Performance Appraisal Leave Tracking Payroll Management 360 Degree Feedback Vacation/Leave Tracking HR Metrics Library Performance Management Attendance Tracking Recruitment Management Benefits Management Feedback Management Succession Planning Applicant Tracking Compensation Management Trend Analysis
Recruiting Software 32 selected features Open category ↗ ⌄
Reference Checking Background Screening Billing & Invoicing Activity Dashboard Talent Acquisition Recruiting Firms Social Media Integration Reporting/Analytics Calendar Management Compliance Management Collaboration Tools Job Posting Jobs Board Activity Tracking Assessment Management Social Recruiting Self Service Portal Candidate Management Task Management Job Management Internal Chat Integration CRM Job Requisition Onboarding Email Management Interview Management Email Marketing Resume Parsing Applicant Tracking Internal HR Resume Search Resume Database
Time Clock Software 32 selected features Open category ↗ ⌄
Sick Leave Tracking Payroll Management Employee Database Activity Tracking GPS Attendance Tracking Self Service Portal Overtime Calculation Mobile Access Project Time Tracking Activity Dashboard Employee Profiles Vacation/Leave Tracking Reporting/Analytics Employee Management Billable Items Tracking Workstation Tracking Online Time Clock Time Off Requests Calendar Management Timesheet Management Online Punch Card Employee Time Tracking Employee Portal Biometric Recognition Employee Scheduling Approval Process Control Automated Scheduling Compliance Management Geofencing Shift Scheduling 2-Way Messaging
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management Employee Recognition Real Time Data Progress Tracking Goal Management Surveys & Feedback Engagement Tracking Employee Onboarding Chat/Messaging Pulse Surveys Goal Setting/Tracking Gamification Training Management Benchmarking Feedback Management 360 Degree Feedback Performance Metrics Reporting/Analytics Communication Management Employee Reward Programs Question Library Employee Management Alerts/Notifications Employee Database Negative Feedback Management Employee Portal
Succession Planning Software 27 selected features Open category ↗ ⌄
Learning Management Organizational Charting Competency Management Activity Dashboard Assessment Management Compliance Management Document Storage Training Management Approval Process Control Performance Management Compensation Management Employee Database Succession Management Career Development Reporting/Analytics Succession Planning Employee Management Recruitment Management Employee Profiles Applicant Tracking Progress Tracking Monitoring Goal Management Surveys & Feedback Employee Onboarding Employee Portal Talent Acquisition
Appointment Scheduling Software 21 selected features Open category ↗ ⌄
Automated Scheduling Appointment Management Customer Database Credit Card Processing Client Portal Electronic Payments Billing & Invoicing Recurring Appointments Client Management Online Payments Calendar Management Multi-Location SMS Messaging Group Scheduling Online Booking Website Integration Availability Management Mobile Access Booking Management Email Management Artificial Intelligence
360 Degree Feedback Software 26 selected features Open category ↗ ⌄
Progress Tracking Anonymous Feedback Survey/Poll Management Employee Database Skills Assessment Appraisal History Rater Selection Self Service Portal Feedback Management Email Reminders Ratings/Reviews Performance Review Management Activity Dashboard Employee Profiles Self Assessment Employee Portal Customizable Questions Pulse Surveys Question Library Performance Management Reporting/Analytics Goal Setting/Tracking Assessment Management Benchmarking Continuous Feedback Individual Development Plans
Direct Deposit Payroll Software 12 selected features Open category ↗ ⌄
Approval Process Control Dashboard Employee Database Payroll Management Payroll Reporting Tax Compliance Employee Self Service Time Tracking W-2 Preparation Benefits Management Compensation Management Employee Profiles
Learning Experience Platform Software 12 selected features Open category ↗ ⌄
Third Party Course Library Multi-User Collaboration Microlearning Reporting/Analytics Content Sharing Employee Portal Recommendations Gamification Mobile Learning Built-in Course Authoring Self-Service Content Curation Social Learning
Mobile Learning Software 15 selected features Open category ↗ ⌄
Engagement Tracking Asynchronous Learning Skills Tracking Social Learning Course Tracking Training Companies Tests/Assessments Interactive Content Built-in Course Authoring Content Management Blended Learning Video Conferencing Self-paced Learning Certification & Licensing Gamification
Multi-Country Payroll Software 19 selected features Open category ↗ ⌄
Benefits Management Check Printing Compensation Management Compliance Management Direct Deposit Employee Database Employee Profiles Self Service Portal Time Tracking Tax Forms Payroll Outsourcing Alerts/Notifications API Document Management Reporting & Statistics Vacation/Leave Tracking Wage Garnishment Multi-State Artificial Intelligence
Recurring Billing Software 18 selected features Open category ↗ ⌄
Multiple Payment Options Dunning Management Revenue Recognition Payment Processing Multi-Period Recurring Billing Reporting & Statistics Invoice Processing Contact Database Deferred Billing Third-Party Integrations Bank Reconciliation Refund Management Multi-Currency Subscription Management PCI Compliance Self Service Portal Billing & Invoicing Tax Calculation
Reporting Software 19 selected features Open category ↗ ⌄
Forecasting OLAP Customizable Dashboard Visual Analytics Multiple Data Sources Performance Metrics Data Import/Export Financial Reporting Real-Time Reporting Drag & Drop Access Controls/Permissions Ad hoc Query Scheduled/Automated Reports Search/Filter Third-Party Integrations Sales Reports Marketing Reports Data Connectors Collaboration Tools
Scheduling Software 21 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Connected Applications

UKG Pro Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 13 integrations
Pricing Information

UKG Pro Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Pricing Page ↗
Alternative Products

Top UKG Pro Alternatives

Explore leading products commonly evaluated alongside UKG Pro.

View All UKG Pro Alternatives ↗

Rippling Verified Profile

Paychex Flex

Oracle Fusion Cloud HCM

Lattice

Frequently Asked Questions

UKG Pro FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

UKG Pro is a comprehensive human capital management (HCM) software designed to streamline various HR and workforce management tasks. With a user-friendly interface, it facilitates efficient payroll processing, time and attendance tracking, and benefits administration. UKG Pro's self-service features empower employees to manage their personal information, access pay stubs, and submit time-off requests easily. The platform's robust analytics tools offer insights into workforce performance and trends, supporting data-driven decision-making. UKG Pro prioritizes compliance with labor laws and data security, ensuring sensitive information is protected. Its scalability and customizable features make it suitable for businesses of varying sizes, providing a unified solution for optimizing HR processes and enhancing overall workforce management efficiency.

  • No, UKG Pro does not offer a free version.

  • No, UKG Pro does not offer any free trial.

  • No, UKG Pro does not offer an API.

  • UKG Pro can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , SAP SuccessFactors , ADP Workforce Now , Tableau , Microsoft Power BI , Google Workspace , Workday HCM , Slack , Zoom Meetings , Microsoft Teams , Zapier , ServiceNow , Oracle Fusion Cloud HCM , ServiceNow

  • UKG Pro offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • UKG Pro offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • UKG Pro supports the following languages:
    • Danish , Dutch , English , French , German , Italian , Malay , Portuguese , Spanish , Swedish

  • Following are the typical users of the UKG Pro:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • UKG Pro supports the following deployment:
    • Cloud Hosted

  • UKG Pro supports the following devices and operating systems:
    • iPhone , Android
Are you an authorized UKG Pro representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Claim Profile Profile Support
Write a Review Visit Website ↗
Get Expert Help