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Best Online IT Service Software - Page 3

In an always-connected world, many businesses prefer it service software solutions that require no local installation. Below, you’ll find top online it service software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.6 average rating from 170 reviews
Last Updated: October 09, 2026
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Complete Product Directory

List of Top Web-Based IT Service Software - Page 3

Continue with products 51–75. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based IT Service Software Products 51–75

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#51

ManageEngine ServiceDesk Plus

🏆 SW Recommended

Design, automate, deliver, and manage critical IT and business services

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Overview

ManageEngine ServiceDesk Plus is a robust IT service management tool designed to simplify and enhance your support processes. It can efficiently handle diverse IT issues and allow quick resolutions through its user-friendly interface. The software provides customizable reports th...

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Free TrialAvailable Starting Price$13 Per month HeadquartersUnited States
#52

Ivanti ITSM

Modern IT Service Management Software

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Overview

Ivanti ITSM is an innovative software solution designed to modernize and automate IT service management. Its standout feature is the use of AI and machine learning, which significantly enhances service delivery and incident resolution. The software offers a self-service portal th...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#53

Wrike

🏆 SW Recommended

Versatile & Robust Project Management Software

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Overview

Wrike, a dynamic project management platform, revolutionizes team collaboration with its user-friendly features. Designed for simplicity, Wrike empowers teams to plan, track, and manage projects seamlessly. The platform's customizable dashboards offer real-time insights, enhancin...

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Free Trial14 Days Starting Price$10 Per month HeadquartersUnited States
#54

Kaseya BMS

Professional Service Automation Software for IT Professionals

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Overview

MSPs juggling separate tools for ticketing, project tracking, billing, and HR eventually hit the same wall, too many logins, too much duplicated data, not enough time actually spent on client work. Kaseya BMS was built to collapse all of that into a single professional services a...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#55

Network Detective Pro

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Overview

Network Detective Pro is a powerful network monitoring software designed to provide businesses with comprehensive insights into their IT infrastructure. It offers real-time monitoring of network devices, servers, and applications, ensuring that potential issues are identified and...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#56

Senju/SM

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Overview

Senju/SM is a robust service desk software designed to streamline IT service management and enhance customer support for organizations. This platform provides comprehensive tools for incident management, service request handling, and problem resolution, ensuring that IT teams can...

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Free TrialNA Starting PriceContact Vendor HeadquartersJapan
#57

ConnectWise RMM

A platform of software & services built for TSPs.

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Overview

ConnectWise RMM (Remote Monitoring and Management) is a comprehensive MSP (Managed Service Provider) software that enables IT service providers to monitor, manage, and support their clients' IT systems remotely. This platform provides tools for proactive IT management, including...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#58

MSP360 Managed Backup

Online backup service for MSPs and IT departments who require centralized management, monitoring and reporting.

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Overview

MSP360 Managed Backup is a robust cloud-based backup solution tailored for managed service providers (MSPs). Developed by MSP360 (formerly Cloudberry Lab), this software facilitates efficient remote management and deployment of backup solutions across diverse client systems. Comp...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#59

Knowledge-Based Support

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Knowledge-Based Support is a comprehensive IT service software designed to enhance customer support and improve service delivery. This powerful tool provides a centralized knowledge base, allowing support teams to document and access solutions for common issues quickly. With its...

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Free TrialNA Starting Price$25 Per one-time HeadquartersUnited States
#60

N‑able MSP Manager

Ticketing and billing software to boost your growth

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Overview

Not every MSP needs a sprawling PSA platform with a hundred configuration options they'll never touch. N-able MSP Manager was built around the opposite idea, a lightweight, cloud based ticketing and billing tool for IT service providers who want something intuitive and quick to d...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#61

TeamDynamix IT Service Management

IT Service Management Platform

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Overview

Enterprise ITSM platforms have a reputation for needing a small army of admins just to keep them running. TeamDynamix built its whole pitch around avoiding that, positioning itself as enterprise grade ITSM without the enterprise grade complexity, delivering low admin overhead, fa...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#62

TeamDynamix Project Portfolio Management

Award winning PPM software with flexible design to allow for use of waterfall, kanban, agile, cardwall and visual teamwork.

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Overview

TeamDynamix is a user-friendly project and service management software tailored specifically for the needs of higher education and public sector organizations. It stands out for its no-code/low-code platform, making it accessible for users with varying technical skills. Key featu...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#63

Specops uReset

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Overview

Specops uReset is an innovative self-service password reset software designed to simplify password management for organizations while enhancing security. This tool empowers users to reset their own passwords without needing to contact the IT helpdesk, reducing downtime and IT sup...

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Free TrialNA Starting PriceContact Vendor HeadquartersSweden
#64

TeamDynamix

When everything and everyone works together seamlessly, you can aim higher and get there faster.

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Overview

TeamDynamix is an advanced IT Service Management (ITSM) software designed to enhance the efficiency of IT teams in managing service requests and incidents. This comprehensive platform offers a suite of features that streamline IT processes, improve service delivery, and ensure co...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#65

HappyFox Assist AI

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Overview

HappyFox Assist AI is an IT service management platform that leverages artificial intelligence to improve the efficiency and effectiveness of IT operations. This tool is designed to help IT teams resolve issues faster and more accurately by automating support ticket management, i...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#66

C2-ITSM

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C2-ITSM is a robust time tracking software designed specifically for IT service management environments. This platform enables organizations to monitor time spent on various tasks, projects, and incidents, providing valuable insights into resource allocation and productivity. Wit...

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Free TrialNA Starting Price$44 Per user HeadquartersCanada
#67

EQUP

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Overview

EQUP is a robust customer relationship management (CRM) software designed to help businesses manage and nurture customer relationships effectively. The platform provides a suite of tools for tracking customer interactions, managing sales pipelines, and automating marketing effort...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#68

AlertFind

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AlertFind is a robust emergency notification software designed to help organizations communicate critical information during emergencies. This platform offers a range of features for message creation, recipient management, and reporting, ensuring effective emergency response. Wit...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#69

NinjaOne

🏆 SW Recommended

Automate the hardest parts of IT

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Overview

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint management, patching, and visibility for environments at an...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#70

ScriptRunner for Jira

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ScriptRunner for Jira is an advanced agile project management tools software designed to help teams enhance their collaboration and streamline project workflows. This powerful platform offers features such as automation, custom scripts, and reporting tools, enabling organizations...

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Free TrialAvailable Starting Price$10 Per user HeadquartersUnited Kingdom
#71

Scc

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Scc is a versatile IT service software designed to support organizations in managing IT assets, incidents, and service requests efficiently. The platform offers tools for tracking IT issues, allocating resources, and overseeing hardware and software assets. With Scc, IT teams can...

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Free TrialNA Starting Price£0.01 Per feautre HeadquartersUnited Kingdom
#72

IFS assyst

ESM Software for Streamlined Enterprise Operations

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Overview

Most service management platforms get built for IT and then awkwardly stretched to cover HR, facilities, and finance later. IFS assyst, IFS's enterprise service management platform, takes the wider view from the start, centralizing service requests and support functions across ev...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#73

EngageBay CRM

🏆 SW Recommended

All-in-One CRM - Marketing, Sales & Support Software

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EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities....

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Free TrialAvailable Starting Price$12.74 Per month HeadquartersUnited States
#74

SoftExpert Suite

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SoftExpert Suite is a robust business process management (BPM) software designed to improve organizational efficiency and agility. The platform provides tools for modeling, automating, monitoring, and optimizing business processes across departments. With SoftExpert Suite, busine...

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Free TrialNA Starting PriceContact Vendor HeadquartersBrazil
#75

Electric AI

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Electric AI is a cutting-edge IT management software designed to streamline and automate IT operations for businesses. The platform provides a centralized hub for managing all aspects of IT support, from ticketing to asset management. With Electric AI, organizations can easily tr...

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Free TrialNA Starting Price$5000 Per user HeadquartersUnited States

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