TeamDynamix IT Service Management logo

TeamDynamix IT Service Management Claim

IT Service Management Platform

  Write a Review Visit website  

TeamDynamix IT Service Management Overview

TeamDynamix IT Service Management is a cloud-based solution tailored for higher education and public sector organizations, focusing on simplicity and collaboration. Its standout feature is the no-code/low-code environment, which allows for easy customization and adaptation to specific organizational needs without extensive technical knowledge. The software excels in streamlining IT service processes like incident and request management, making them more efficient and user-friendly. TeamDynamix offers robust project management and resource planning tools, integrating IT service and project management seamlessly. Its self-service portal enhances user experience by providing easy access to services and information. The platform's asset management capability is comprehensive, ensuring effective tracking and maintenance of IT assets. With strong reporting and analytics, TeamDynamix aids in informed decision-making, offering insights for continual service improvement. This combination of features makes TeamDynamix an ideal choice for educational and public sector organizations seeking an effective and adaptable ITSM solution.

TeamDynamix IT Service Management screenshot & Video

Contact Details

  • Vendor Name TeamDynamix
  • Founded 2001
  • Location United States
  • Employees 101-500

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Open Source Open Source
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Mac Mac
  • Linux Linux

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English

Industries

Accounting, Business Services, Financial Services, Higher Education, Hospital & Health Care, Hospitality, Information Technology & Services, Insurance, Legal Services, Manufacturing, Media Production, Oil & Energy, Public Sector, Retail, Telecommunications, Utilities

TeamDynamix IT Service Management Features

  • Service Catalog
  • Alerts/Escalation
  • Multi-Channel Communication
  • Configuration Management
  • Inventory Management
  • Approval Process Control
  • Contract/License Management
  • Asset Tracking
  • Prioritization
  • Activity Tracking
  • Change Management
  • Knowledge Base Management
  • Self Service Portal
  • Incident Management
  • Alerts/Notifications
  • Chat/Messaging
  • Project Management
  • SLA Management
  • Access Controls/Permissions
  • Problem Management
  • Availability Management
  • Support Ticket Management
  • Surveys & Feedback
  • Help Desk Management
  • Capacity Management
  • Release Management
  • Asset Lifecycle Management
  • Task Management
  • Audit Trail
  • Remote Access & Monitoring

TeamDynamix IT Service Management Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

TeamDynamix IT Service Management FAQ's

  • No, TeamDynamix IT Service Management does not offer a free version.

  • No, TeamDynamix IT Service Management does not offer any free trial.

  • No, Credit Card details are not required for the TeamDynamix IT Service Management trial.

  • Yes, TeamDynamix IT Service Management offers an API.

  • TeamDynamix IT Service Management offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • TeamDynamix IT Service Management offers training with the following options:
    • In-person , Webinar , Documentation

  • TeamDynamix IT Service Management supports the following languages:
    • English

  • Following are the typical users of the TeamDynamix IT Service Management:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • TeamDynamix IT Service Management supports the following deployment:
    • Cloud Hosted , Deployment Type

  • TeamDynamix IT Service Management supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux