ConnectWise RMM
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ConnectWise RMM Evaluation Snapshot
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Product Overview
ConnectWise RMM Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
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Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
ConnectWise RMM Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
MSP Software 29 selected features Open category ↗ ⌄
Help Desk Management
Event Logs
CRM
Activity Tracking
Server Monitoring
Issue Management
Self Service Portal
Billing & Invoicing
Configuration Management
Dashboard
Compliance Management
Real Time Updates
Project Management
Patch Management
SLA Management
Remote Monitoring & Management
Backup and Recovery
Inventory Management
Support Ticket Management
Incident Management
Maintenance Scheduling
Policy Management
Anti Virus
IT Asset Tracking
Task Management
Real Time Analytics
Performance Metrics
Active Directory Integration
Contract/License Management
IT Management Software 29 selected features Open category ↗ ⌄
Change Management
SLA Management
Activity Tracking
Knowledge Management
Dashboard
Audit Management
Self Service Portal
Patch Management
Capacity Management
Configuration Management
License Management
Alerts/Notifications
Inventory Management
Compliance Management
Remote Access/Control
Server Monitoring
Event Logs
Task Management
Incident Management
SSL Security
Audit Trail
Access Controls/Permissions
Ticket Management
Maintenance Scheduling
Chat/Messaging
Issue Auditing
IT Asset Tracking
IT Risk Management
Network Security
IT Service Software 19 selected features Open category ↗ ⌄
Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management
Network Monitoring Software 19 selected features Open category ↗ ⌄
Simple Network Management Protocol (SNMP)
IP Address Monitoring
Web Traffic Reporting
Patch Management
Uptime Reporting
Dashboard
Bandwidth Monitoring
Network Resource Management
Threshold Alerts
Incident Management
Baseline Manager
Service Level Agreement (SLA) Management
Reporting & Statistics
Network Analysis
Real-Time Data
Server Monitoring
Event Logs
Performance Metrics
Device Auto Discovery
Remote Monitoring and Management Software 19 selected features Open category ↗ ⌄
Configuration Management
Task Management
IT Asset Management
Remediation Management
User Management
Vulnerability Scanning
Real-time Alerts
For MSPs
Policy Management
Maintenance Scheduling
Network Monitoring
Real-Time Monitoring
Audit Trail
Patch Management
Mobile Access
Uptime Reporting
Support Ticket Management
Deployment Management
Compliance Management
Pricing Information
ConnectWise RMM Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Alternative Products
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Frequently Asked Questions
ConnectWise RMM FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
ConnectWise RMM (Remote Monitoring and Management) is a comprehensive MSP (Managed Service Provider) software that enables IT service providers to monitor, manage, and support their clients' IT systems remotely. This platform provides tools for proactive IT management, including system monitoring, patch management, antivirus protection, and backup management, helping MSPs identify and resolve issues before they impact clients. ConnectWise RMM allows IT teams to deploy updates, perform diagnostics, and automate routine maintenance tasks, all from a single dashboard. The software’s customizable alerts and reporting features help MSPs stay on top of client needs and ensure system performance. ConnectWise RMM also integrates with other ConnectWise products, enabling businesses to streamline operations and improve service delivery. By providing real-time visibility into client systems, ConnectWise RMM ensures that managed IT environments run smoothly, minimizing downtime and reducing the risk of security breaches. This solution helps MSPs improve customer satisfaction, grow their client base, and enhance operational efficiency.
- No, ConnectWise RMM does not offer a free version.
- Yes, ConnectWise RMM offers a free trial.
- No, Credit Card details are not required for the ConnectWise RMM trial.
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ConnectWise RMM supports the following payment frequencies:
- Monthly Subscription
- No, ConnectWise RMM does not offer an API.
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ConnectWise RMM offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum
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ConnectWise RMM offers training with the following options:
- Live Online , Webinar , Documentation , Videos
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ConnectWise RMM supports the following languages:
- English
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Following are the typical users of the ConnectWise RMM:
- Self-Employed , Small-Business , Midsize-Business
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ConnectWise RMM supports the following deployment:
- Cloud Hosted
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ConnectWise RMM supports the following devices and operating systems:
- Web-Based , iPhone , Android
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Product Comparisons
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