Free Trial14 Days
Starting PriceContact Vendor
Category Comparison
Top 10 Softphone Software Comparison – Find the Right Solution
Choosing the right Softphone Software can be challenging with so many options available. To simplify your decision-making, we have created this comprehensive comparison table of the top 10 Softphone Software solutions. Compare their features, pricing, user ratings, and overall performance to find the perfect fit for your needs. Whether you're looking for affordability, advanced features, or seamless integrations, this side-by-side analysis will help you make an informed choice. Whether you’re a small business, enterprise, or individual user, explore this in-depth top 10 Softphone Software comparison to select the best solution with confidence.
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Top 10 Comparison
Comparison Table of Top 10 Softphone Software
Start with the area that matters most to your decision, then open the other sections whenever you want more detail. Each comparison area brings the top 10 Softphone Software products together around the same buyer question.
Explore the comparison areas in any order.
Tip: Begin with Overview for a quick shortlist, then open Buyer Fit, Category Features, Integrations, or Product Details when those factors become important to your decision.
01 Overview Ratings, free trials, pricing, and descriptions Open section ⌄
Overview
Start with the essentials
Compare ratings, free-trial availability, starting prices, and product descriptions across the top 10 Softphone Software products.
Free Trial14 Days
Starting Price$25 Per month
Free Trial30 Days
Starting Price$15 Per month
Free TrialMore than 30 days
Starting PriceContact Vendor
Free TrialNot available
Starting Price$79 Per month
Free TrialNot available
Starting PriceContact Vendor
Free TrialAvailable
Starting Price$4.95 Per month
Free TrialAvailable
Starting PriceContact Vendor
Free TrialAvailable
Starting PriceContact Vendor
Free TrialAvailable
Starting Price$14 Per month
Description
RingCentral provides a cloud based communication platform that allows businesses...
Read more about RingCentral Contact Center
02
CloudTalk
Description
CloudTalk is a cloud-based call center software designed for modern...
Read more about CloudTalk
03
LiveAgent
Description
LiveAgent tends to get overlooked next to bigger names, but...
Read more about LiveAgent
04
3CX
Description
3CX is a versatile, software-based PBX (Private Branch Exchange) solution...
Read more about 3CX
Description
CallTrackingMetrics is an all-in-one call center software solution designed to...
Read more about CallTrackingMetrics
06
Linphone
Description
Linphone is an innovative VoIP software that enables users to...
Read more about Linphone
07
Bria
08
Zoiper
Description
Zoiper is a versatile softphone software that provides users with...
Read more about Zoiper
09
GoTo Connect
Description
GoTo Connect is an advanced VoIP software solution that combines...
Read more about GoTo Connect
10
Grasshopper
Description
Sound more professional and stay connected to your customers with...
Read more about Grasshopper02 Buyer Fit Problems, use cases, audiences, features, and USP Open section ⌄
Buyer Fit
Compare buyer fit across the shortlist
Review the problem each product solves, core use cases, target users, industry fit, key features, and USP to see which options align most closely with your requirements.
Problem It Solves
Streamlines customer communication and enhances support efficiency
02
CloudTalk
Problem It Solves
Streamlines customer communication through efficient call management and automation
03
LiveAgent
Problem It Solves
Streamlines customer support communication and enhances response efficiency
04
3CX
Problem It Solves
Streamlines business communication through integrated voice and video messaging solutions.
Problem It Solves
Optimizes call tracking and analytics for better marketing insights
06
Linphone
Problem It Solves
Enables seamless voice and video communication over the internet
07
Bria
Problem It Solves
Not provided
08
Zoiper
Problem It Solves
Seamless communication across multiple devices and platforms
09
GoTo Connect
Problem It Solves
Streamlines communication and collaboration for remote and hybrid teams
10
Grasshopper
Problem It Solves
Streamlining communication and collaboration for remote teams
Core Use Cases
02
CloudTalk
Core Use Cases
03
LiveAgent
Core Use Cases
04
3CX
Core Use Cases
Core Use Cases
06
Linphone
Core Use Cases
07
Bria
Core Use Cases
Not provided
08
Zoiper
Core Use Cases
09
GoTo Connect
Core Use Cases
10
Grasshopper
Core Use Cases
Target Users
02
CloudTalk
Target Users
03
LiveAgent
Target Users
04
3CX
Target Users
Target Users
06
Linphone
Target Users
07
Bria
Target Users
Not provided
08
Zoiper
Target Users
09
GoTo Connect
Target Users
10
Grasshopper
Target Users
Industry Fit
02
CloudTalk
Industry Fit
03
LiveAgent
Industry Fit
04
3CX
Industry Fit
Industry Fit
06
Linphone
Industry Fit
07
Bria
Industry Fit
Not provided
08
Zoiper
Industry Fit
09
GoTo Connect
Industry Fit
10
Grasshopper
Industry Fit
Key Features
02
CloudTalk
Key Features
03
LiveAgent
Key Features
04
3CX
Key Features
Key Features
06
Linphone
Key Features
07
Bria
Key Features
Not provided
08
Zoiper
Key Features
09
GoTo Connect
Key Features
10
Grasshopper
Key Features
USP
Streamline customer interactions with seamless and cloud-based communication solutions
02
CloudTalk
USP
Seamless communication solutions for global customer engagement
03
LiveAgent
USP
Seamless customer support with real-time chat and ticketing
04
3CX
USP
Unified communication platform enhancing collaboration and productivity
USP
Boost sales with seamless call tracking and analytics
06
Linphone
USP
Seamless communication with crystal-clear voice and video calls
07
Bria
USP
Not provided
08
Zoiper
USP
Seamless communication with crystal-clear voice quality
09
GoTo Connect
USP
Seamless communication solutions for businesses of all sizes
10
Grasshopper
USP
Effortless coding for creative design solutions
03 Category Features Softphone Software feature availability Open section ⌄
Softphone Software Features
Compare Softphone Software features
Choose a Softphone Software feature to see which products in the top 10 list it on their profiles.
The selected feature is checked against every product below.
Not listed
02
CloudTalk
Not listed
03
LiveAgent
Not listed
04
3CX
Not listed
Not listed
06
Linphone
Not listed
07
Bria
Not listed
08
Zoiper
Not listed
09
GoTo Connect
Not listed
10
Grasshopper
Not listed
04 Integrations Highlighted integrations for each product Open section ⌄
Integrations
Review popular integrations by product
Compare the integrations highlighted for each product and open the product profile when you want to explore its complete integration list.
02
CloudTalk
Popular Integrations
View All CloudTalk Integrations
03
LiveAgent
Popular Integrations
View All LiveAgent Integrations
04
3CX
Popular Integrations
View All 3CX Integrations
Popular Integrations
View All CallTrackingMetrics Integrations
06
Linphone
Popular Integrations
View All Linphone Integrations
07
Bria
Popular Integrations
View All Bria Integrations
08
Zoiper
Popular Integrations
View All Zoiper Integrations
09
GoTo Connect
Popular Integrations
View All GoTo Connect Integrations
10
Grasshopper
Popular Integrations
View All Grasshopper Integrations
05 Product Details Deployment, devices, pricing model, support, and company size Open section ⌄
Product Details
Compare product setup and support
Review deployment, supported devices, pricing model, support options, and target company size across the top 10 products.
Deployment
Cloud Hosted
02
CloudTalk
Deployment
Cloud Hosted
03
LiveAgent
Deployment
Cloud Hosted, On-Premise
04
3CX
Deployment
Cloud Hosted
Deployment
Cloud Hosted
06
Linphone
Deployment
Cloud Hosted, On-Premise
07
Bria
Deployment
Cloud Hosted, On-Premise
08
Zoiper
Deployment
Cloud Hosted, On-Premise
09
GoTo Connect
Deployment
Cloud Hosted
10
Grasshopper
Deployment
Cloud Hosted
Devices Supported
02
CloudTalk
Devices Supported
03
LiveAgent
Devices Supported
04
3CX
Devices Supported
Devices Supported
06
Linphone
Devices Supported
07
Bria
Devices Supported
08
Zoiper
Devices Supported
09
GoTo Connect
Devices Supported
10
Grasshopper
Devices Supported
Pricing Model
Contact Vendor
02
CloudTalk
Pricing Model
Per User
03
LiveAgent
Pricing Model
Flat Rate
04
3CX
Pricing Model
Flat Rate
Pricing Model
Usage Based
06
Linphone
Pricing Model
Contact Vendor
07
Bria
Pricing Model
Per Feature
08
Zoiper
Pricing Model
Contact Vendor
09
GoTo Connect
Pricing Model
Contact Vendor
10
Grasshopper
Pricing Model
Per Feature
Support
02
CloudTalk
Support
03
LiveAgent
Support
04
3CX
Support
Support
06
Linphone
Support
07
Bria
Support
08
Zoiper
Support
09
GoTo Connect
Support
10
Grasshopper
Support
Target Company Size
02
CloudTalk
Target Company Size
03
LiveAgent
Target Company Size
04
3CX
Target Company Size
Target Company Size
06
Linphone
Target Company Size
07
Bria
Target Company Size
08
Zoiper
Target Company Size
09
GoTo Connect
Target Company Size
10
Grasshopper
Target Company Size
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- Product capabilities and core use cases
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FAQ
FAQs About Softphone Software Comparison
Common questions buyers consider while comparing products in this category.
Why compare Softphone Software?+
With so many Softphone Software solutions available, a side-by-side comparison helps you identify which tool offers the best features, pricing, and user experience for your specific needs. By evaluating multiple options at once, you can pinpoint the solution that aligns with your budget, technical requirements, and business goals.
Are there free Softphone Software solutions available?+
Absolutely! Depending on the tool, you may discover:
- Free Version options like Bria, 3CX, Zoiper and Linphone (basic features remain free for life)
- Free Trial offerings such as GoTo Connect, Grasshopper, RingCentral Contact Center, Bria, 3CX, LiveAgent, Zoiper and CloudTalk (test premium features before committing)
These budget-friendly Softphone Software solutions can be perfect for startups or small businesses, although they often come with usage caps or feature limitations. Always review each product’s details to ensure it meets your specific needs.
Which Softphone Software is best for small businesses?+
Small businesses often benefit from budget-friendly, easy-to-deploy, and intuitive platforms. For example, GoTo Connect, Grasshopper, RingCentral Contact Center, Bria, 3CX, LiveAgent, Zoiper, CloudTalk, CallTrackingMetrics and Linphone are popular picks in the Softphone Software category, offering simple setup, affordable plans, and essential features suitable for smaller teams.
Which Softphone Software is better suited for large enterprises?+
Enterprises typically require advanced security, robust reporting, and scalability. Tools like Grasshopper, RingCentral Contact Center, 3CX, LiveAgent and CloudTalk in the Softphone Software category excel at handling complex workflows, large user bases, and offer dedicated enterprise support.
Do Softphone Software solutions offer mobile apps?+
Yes! Many Softphone Software solutions—such as GoTo Connect, Grasshopper, RingCentral Contact Center, Bria, 3CX, LiveAgent, Zoiper, CloudTalk and CallTrackingMetrics—provide mobile apps for on-the-go access. This allows you to manage features, collaborate in real time, and stay updated wherever you are. If mobile functionality is crucial for your business, be sure to confirm each software’s app availability and compatibility.