Top Totango Alternatives & Competitors

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, improve customer satisfaction, and strengthen customer relationships. This user-friendly platform empowers businesses to deli... Read more about HubSpot Service Hub

Zoho Desk is a customer service software designed to help businesses manage customer support activities efficiently. It offers a range of features including a ticketing system, which organizes customer inquiries from various channels into a single interface for easier tracking and response. The software also includes a help center, allowing customers to find answers on their own through knowledge ... Read more about Zoho Desk

monday CRM is a highly customizable customer relationship management (CRM) software designed to help businesses manage their sales processes, customer interactions, and workflows in one platform. This intuitive solution empowers teams to track leads, manage contacts, schedule follow-ups, and monitor customer interactions from initial inquiry to post-sales support. With its user-friendly interface,... Read more about monday CRM

Gainsight CS is a leading customer success software designed to help businesses build strong customer relationships, reduce churn, and drive customer loyalty. The platform offers tools for tracking customer health scores, managing customer interactions, and identifying potential risks, enabling customer success teams to proactively address customer needs. Gainsight CS integrates with customer rela... Read more about Gainsight CS

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

ChurnZero is a powerful customer success software designed to help organizations reduce churn and enhance customer satisfaction. This comprehensive platform provides tools for monitoring customer health, tracking engagement, and identifying upsell opportunities. With ChurnZero, users can segment their customer base and tailor their strategies to meet specific needs, ensuring a personalized experie... Read more about ChurnZero

SmartKarrot is a powerful customer engagement software designed to help businesses enhance their interactions with customers and drive loyalty. This platform offers a comprehensive suite of tools for managing customer relationships, tracking engagement metrics, and personalizing communication strategies. With SmartKarrot, organizations can segment their customer base, enabling targeted marketing c... Read more about SmartKarrot

Rocketlane is a distinctive project management and customer onboarding software developed to streamline and enhance client projects. It stands out for its unique focus on client collaboration, providing a shared space where teams and clients can work together seamlessly. Key features include customizable project templates, which save time and promote consistency, and real-time progress tracking, e... Read more about Rocketlane

Custify is an innovative customer success software designed to help organizations enhance customer relationships and drive retention. This platform provides tools for managing customer interactions, tracking engagement metrics, and analyzing customer feedback, enabling teams to identify areas for improvement. Users can create customer profiles that aggregate data from various touchpoints, allowing... Read more about Custify

GUIDEcx is a client onboarding and project management software expertly crafted to enhance customer experience and streamline project implementation. Its standout feature is the transparent project tracking, allowing clients to view progress in real-time, fostering trust and clear communication. GUIDEcx facilitates efficient task management, with automated task assignments and reminders ensuring t... Read more about GUIDEcx

Aligned is pioneering the new way that B2B revenue teams interact with customers in today's remote, digital era. Instead of customers juggling multiple email threads, attachments & tools, they have all resources in front of them in a single shared workspace for easy decisions. Nothing gets buried and forgotten in threads. All stakeholders join and collaborate, instead of staying behind the scenes. Read more about Aligned

ZapScale is a cutting-edge Customer Success Software designed to help businesses enhance their customer relationships, drive retention, and maximize lifetime value effectively and efficiently. It offers a comprehensive platform for managing customer interactions, tracking engagement, and proactively addressing customer needs, ensuring that organizations can deliver exceptional customer experiences... Read more about ZapScale

Skalin is a customer success software that helps businesses foster and maintain strong customer relationships, aiming to improve retention and satisfaction. With tools for customer onboarding, usage tracking, and feedback collection, Skalin enables businesses to understand customer needs and respond proactively. The software’s real-time insights help customer success teams monitor account health... Read more about Skalin

Retentional is a customer success software that helps businesses strengthen customer relationships, reduce churn, and enhance client satisfaction. This platform provides tools for tracking customer interactions, monitoring engagement metrics, and identifying at-risk accounts. Retentional’s automated workflows enable customer success teams to set up personalized onboarding, training, and support ... Read more about Retentional