Gainsight Customer Communities

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Gainsight Customer Communities Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Gainsight Customer Communities Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Gainsight Customer Communities

Gainsight Customer Communities is a specialized software platform designed to enhance customer engagement and relationship management. Primarily targeted at businesses looking to build stronger connections with their client base, it offers a suite of tools for creating interactive online communities. These communities serve as dedicated spaces where customers can engage in discussions, share feedback, and access tailored content. A standout feature of Gainsight Customer Communities is its seamless integration with customer success metrics, enabling businesses to track community engagement and its impact on customer satisfaction and loyalty. The platform supports various types of content, including forums, articles, and Q&A sessions, encouraging active participation. Additionally, it offers customization options to align with a company's brand, ensuring a consistent user experience across customer touchpoints.
Company Gainsight
Founded 2009
Headquarters United States
Employees 1000+

Support

Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 2 languages available
English Japanese
Industries Served 4 industries available
Education Management Hospital & Health Care Information Technology & Services Other Industries
Category-Based Capabilities

Gainsight Customer Communities Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Community Software 26 selected features Open category ↗
Group Management Event Management Activity Dashboard Content Management Calendar Management @mentions Ideation Website Management Drag & Drop User Management Feedback Management Membership Management Engagement Tracking Email Management Discussions/Forums Member Directory Activity Tracking Filtering Alerts/Notifications Chat/Messaging Multi-Language Knowledge Base Management Social Media Integration Moderation Communication Management Contact Database
Pricing Information

Gainsight Customer Communities Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency NA
Frequently Asked Questions

Gainsight Customer Communities FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Gainsight Customer Communities is a specialized software platform designed to enhance customer engagement and relationship management. Primarily targeted at businesses looking to build stronger connections with their client base, it offers a suite of tools for creating interactive online communities. These communities serve as dedicated spaces where customers can engage in discussions, share feedback, and access tailored content. A standout feature of Gainsight Customer Communities is its seamless integration with customer success metrics, enabling businesses to track community engagement and its impact on customer satisfaction and loyalty. The platform supports various types of content, including forums, articles, and Q&A sessions, encouraging active participation. Additionally, it offers customization options to align with a company's brand, ensuring a consistent user experience across customer touchpoints.

  • No, Gainsight Customer Communities does not offer a free version.

  • Yes, Gainsight Customer Communities offers a free trial.

  • No, Credit Card details are not required for the Gainsight Customer Communities trial.

  • Yes, Gainsight Customer Communities offers an API.

  • Gainsight Customer Communities offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Gainsight Customer Communities offers training with the following options:
    • In-person , Webinar , Documentation

  • Gainsight Customer Communities supports the following languages:
    • English , Japanese

  • Following are the typical users of the Gainsight Customer Communities:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Gainsight Customer Communities supports the following deployment:
    • Cloud Hosted

  • Gainsight Customer Communities supports the following devices and operating systems:
    • Web-Based
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