Gainsight Customer Communities logo

Gainsight Customer Communities Claim

Meet the Community Platform Customers Love

  Write a Review Visit website  

Gainsight Customer Communities Overview

Gainsight Customer Communities is a specialized software platform designed to enhance customer engagement and relationship management. Primarily targeted at businesses looking to build stronger connections with their client base, it offers a suite of tools for creating interactive online communities. These communities serve as dedicated spaces where customers can engage in discussions, share feedback, and access tailored content. A standout feature of Gainsight Customer Communities is its seamless integration with customer success metrics, enabling businesses to track community engagement and its impact on customer satisfaction and loyalty. The platform supports various types of content, including forums, articles, and Q&A sessions, encouraging active participation. Additionally, it offers customization options to align with a company's brand, ensuring a consistent user experience across customer touchpoints.

Gainsight Customer Communities screenshot & Video

Contact Details

  • Vendor Name Gainsight
  • Founded 2009
  • Location United States
  • Employees 1000+

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English, Japanese

Industries

Education Management, Hospital & Health Care, Information Technology & Services, Other Industries

Gainsight Customer Communities Features

  • Group Management
  • Event Management
  • Activity Dashboard
  • Content Management
  • Calendar Management
  • @mentions
  • Ideation
  • Website Management
  • Drag & Drop
  • User Management
  • Feedback Management
  • Membership Management
  • Engagement Tracking
  • Email Management
  • Discussions/Forums
  • Member Directory
  • Activity Tracking
  • Filtering
  • Alerts/Notifications
  • Chat/Messaging
  • Multi-Language
  • Knowledge Base Management
  • Social Media Integration
  • Moderation
  • Communication Management
  • Contact Database

Gainsight Customer Communities Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

Gainsight Customer Communities FAQ's

  • No, Gainsight Customer Communities does not offer a free version.

  • No, Gainsight Customer Communities does not offer any free trial.

  • No, Credit Card details are not required for the Gainsight Customer Communities trial.

  • Yes, Gainsight Customer Communities offers an API.

  • Gainsight Customer Communities offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Gainsight Customer Communities offers training with the following options:
    • In-person , Webinar , Documentation

  • Gainsight Customer Communities supports the following languages:
    • English , Japanese

  • Following are the typical users of the Gainsight Customer Communities:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Gainsight Customer Communities supports the following deployment:
    • Cloud Hosted

  • Gainsight Customer Communities supports the following devices and operating systems:
    • Web-Based