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01
Client & Contact Management
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Centralizes client profiles, contacts, entities, tax details, service history, notes, and relationship information for firm-wide access.
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Create Client Record
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Add Contacts / Entities / Details
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Link Work & Communications
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Maintain Shared Client View
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Support for individuals, businesses, and related entities
Custom fields and relationship mapping
Firm-wide activity and communication history
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02
Job, Task & Workflow Management
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Organizes client engagements into repeatable jobs, tasks, checklists, stages, dependencies, and responsibilities.
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Create Job / Workflow
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Assign Tasks & Owners
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Track Progress
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Complete & Archive Work
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Reusable workflow templates
Dependencies, stages, and task automation
Clear ownership and status visibility
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03
Recurring Work & Deadline Management
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Automates recurring accounting, tax, payroll, bookkeeping, and compliance work while tracking due dates and filing deadlines.
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Set Recurrence / Deadline
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Generate Future Job
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Track Due Date
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Alert Team Before Deadline
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Flexible recurring schedules
Deadline alerts and escalation rules
Support for jurisdiction- or service-specific calendars
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04
Staff Scheduling & Capacity Planning
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Helps managers allocate work across accountants and support staff based on availability, skills, workload, and upcoming deadlines.
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Review Upcoming Work
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Check Team Capacity
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Assign or Rebalance Work
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Monitor Utilization
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Capacity by person, team, and period
Skill- or service-based assignment
Workload heatmaps and utilization views
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05
Time Tracking & Timesheets
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Records billable and non-billable time against clients, jobs, services, and staff for billing, profitability, and utilization analysis.
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Select Client / Job
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Record Time
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Submit / Approve Timesheet
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Use Data for Billing & Reporting
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Timer and manual entry options
Billable vs. non-billable classification
Timesheet approval and locking controls
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06
Billing, Invoicing & WIP Management
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Converts time, fixed fees, recurring charges, expenses, and work-in-progress into invoices while helping firms monitor recoverability.
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Capture Time / Fees / Expenses
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Review WIP
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Create Invoice
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Send & Track Payment
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Hourly, fixed-fee, and recurring billing
WIP write-up and write-down controls
Accounting and payment integrations
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07
Document & File Management
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Organizes working papers, tax documents, engagement files, correspondence, and other client records within the practice workflow.
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Upload / Create Document
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Link to Client / Job
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Review / Version / Approve
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Store in Client Record
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Client- and job-based folder structure
Version history and permissions
Search, retention, and secure sharing options
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08
Client Portal & Secure Communication
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Gives clients a secure place to exchange documents, review requests, sign forms, receive updates, and communicate with the accounting firm.
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Invite Client to Portal
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Request Documents / Information
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Client Uploads / Responds
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Firm Reviews & Continues Work
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Secure file exchange and messaging
Client task and request tracking
E-signature and identity verification options
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09
Automation, Reminders & Notifications
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Automates repetitive practice tasks such as job creation, client reminders, status changes, assignments, approvals, and internal alerts.
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Detect Trigger
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Apply Workflow Rule
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Create Task / Reminder / Update
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Notify Client or Staff
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No-code or configurable automation rules
Client and staff reminder templates
Escalation and exception handling
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10
Practice Analytics & Profitability Reporting
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Measures workload, realization, utilization, WIP, revenue, client profitability, turnaround time, and other practice performance indicators.
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Collect Practice Data
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Calculate Operational / Financial KPIs
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Compare Clients / Teams / Services
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Improve Firm Performance
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Utilization and realization metrics
Client, service, and staff profitability views
Custom dashboards and scheduled reports
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11
Accounting, Tax & Business Integrations
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Connects practice workflows with accounting ledgers, tax applications, payroll systems, email, calendars, e-signature, and other business tools.
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Connect Practice Systems
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Sync Clients / Jobs / Financial Data
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Run Firm Workflow
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Return Billing / Document / Status Data
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Accounting and tax software integration depth
Email, calendar, and e-signature connectivity
API, SSO, and automated data synchronization
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