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Top 10 Online CRM Software in UK

Online CRM software is a vital tool for UK businesses looking to manage their customer relationships effectively in a digital environment. These cloud-based platforms offer features such as contact management, lead tracking, sales automation, and customer support, all accessible from anywhere with an internet connection. Online CRM software ensures that sales teams can collaborate seamlessly, track interactions with prospects, and nurture leads through the sales funnel. Additionally, these systems provide detailed analytics and reporting, helping businesses gain insights into customer behavior and sales performance. Integration with other business tools, such as email marketing and eCommerce platforms, further enhances the functionality of online CRM software, enabling a more cohesive and efficient workflow. Whether you’re a small business or a large enterprise, online CRM software helps you build stronger customer relationships, increase sales, and improve overall business performance. Explore the top 10 online CRM software solutions available in the UK to enhance your customer relationship management:
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★★★★★4.7 average rating from 14 reviews
Last Updated: October 12, 2026
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  • 15 Software
Complete Product Directory

List of Top Online CRM Software

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Online CRM Software UK Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

15 products shown
#1

Creatio

🏆 SW Recommended

Agentic CRM & Workflow Platform with No-Code and AI at Its Core

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Overview

Creatio is a CRM platform powered by AI agents that enables organizations to manage customer relationships anytime and from any location. Its no-code architecture allows for rapid deployment, easy customization, and continuous optimization of workflows. AI agents automate tasks,...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#2

Bigin by Zoho CRM

The easiest CRM to manage your customers

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Overview

Bigin by Zoho CRM is a streamlined and user-friendly CRM solution, designed specifically for small businesses. It focuses on simplifying customer relationship management processes. The software offers essential features like contact and deal management, enabling businesses to eff...

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Free Trial15 Days Starting Price$7 Per month HeadquartersUnited States
#3

Zoho CRM

🏆 SW Recommended

Top-rated Sales CRM Software by Customers

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Overview

Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads,...

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Free Trial15 Days Starting Price₹9.08 Per month HeadquartersIndia
#4

Pipedrive

🏆 SW Recommended

Sales CRM & Pipeline Management Software

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Overview

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensurin...

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Free Trial14 Days Starting Price$14 Per month HeadquartersUnited States
#5

Salesforce Sales Cloud

🏆 SW Recommended

Build strong customer relationships and grow revenue with a single source of truth.

★★★★★ 5.0 (2 Reviews)
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Overview

Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close d...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#6

Less Annoying CRM

Simplified Customer Relationship Management

★★★★★ 5.0 (2 Reviews)
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Overview

Less Annoying CRM is a user-friendly customer relationship management software designed specifically for small businesses. It stands out for its simplicity and affordability, offering essential CRM features without the complexity and high cost of larger systems. Key features incl...

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Free Trial30 Days Starting Price$15 Per month HeadquartersUnited States
#7

Copper

CRM platform built for businesses that use Google Workspace.

★★★★★ 5.0 (1 Reviews)
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Overview

Copper is a customer relationship management (CRM) tool designed for ease of use, focusing on simplicity and integration with Google Workspace. It automates data entry by capturing and organizing emails, calls, and meetings, keeping customer interactions in one place. Copper's st...

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Free Trial14 Days Starting Price$23 Per month HeadquartersUnited States
#8

Capsule CRM

🏆 SW Recommended

Your business brain, now with 100% less panic

★★★★★ 5.0 (1 Reviews)
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Overview

Capsule CRM is a top-class and user-friendly software designed to streamline customer relationship management for businesses of all sizes. With its intuitive interface, Capsule CRM helps teams organize contacts, track interactions, and manage sales pipelines efficiently. The plat...

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Free Trial14 Days Starting Price$18 Per month HeadquartersUnited Kingdom
#9

Pipeliner CRM

Build a connection with customers and opportunities with a powerful Sales CRM for Sales & Account Management.

★★★★☆ 4.9 (2 Reviews)
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Overview

Pipeliner CRM is a visually oriented customer relationship management platform designed to help sales leaders and revenue teams accelerate deals, forecast pipelines, and streamline customer lifecycle activities with intuitive drag-and-drop visual pipelines. Unlike generic CRM too...

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Free Trial14 Days Starting Price$65 Per month HeadquartersUnited States
#10

Apptivo

🏆 SW Recommended

Accelerate your business Growth.

★★★★☆ 4.6 (2 Reviews)
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Overview

One customer described Apptivo less as a CRM and more as an ERP, and that framing actually fits pretty well once you look at how much it covers beyond just contact management. It's a business management suite bundling CRM, help desk, field service, and campaign tools into one pla...

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Free Trial14 Days Starting Price$20 Per month HeadquartersUnited States
#11

Agile CRM

🏆 SW Recommended

Sales Enablement + Marketing Automation + Customer Service

★★★★☆ 4.5 (2 Reviews)
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Overview

One line from Agile CRM's own marketing sums up its pitch pretty well: sell and market like the Fortune 500, without the Fortune 500 budget or complexity. It's an all in one platform bundling sales enablement, marketing automation, and customer service into a single system, aimed...

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Free TrialNA Starting Price$8.99 Per month HeadquartersUnited States
#12

Zendesk Sell

🏆 SW Recommended

Sell smarter, not harder

★★★★☆ 4.1 (2 Reviews)
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Overview

Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for ea...

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Free TrialAvailable Starting Price$19 Per month HeadquartersUnited States
#13

HubSpot CRM

🏆 SW Recommended

Free CRM Software & Tools for Your Whole Team

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Overview

HubSpot is a top-rated all-in-one CRM platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best CRM choice for small and scaling businesses alike. This platform offers...

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Free TrialAvailable Starting Price$752 Per month HeadquartersUnited States
#14

Freshsales

🏆 SW Recommended

Easy Sales CRM Software

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Overview

Freshsales is a customer relationship management (CRM) software that caters to businesses of all sizes. It streamlines the sales process by offering lead scoring, email tracking, and sales pipeline management in a single platform. Freshsales provides a 360-degree view of customer...

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Free TrialAvailable Starting Price₹999 Per month HeadquartersUnited States
#15

EngageBay CRM

🏆 SW Recommended

All-in-One CRM - Marketing, Sales & Support Software

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Overview

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities....

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Free TrialAvailable Starting Price$12.74 Per month HeadquartersUnited States

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