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Best Customer Experience Software for Small Businesses (Free & Paid) - Page 7

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right customer experience software can significantly improve your workflow and help you compete more effectively. Here, we feature the top customer experience software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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★★★★★4.7 average rating from 387 reviews
Last Updated: October 29, 2026
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List of Top Best Customer Experience Software for Small Businesses - Page 7

Continue with products 151–175. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Experience Software for Small Businesses Products 151–175

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#151

Lifesize

🏆 SW Recommended

Video Conferencing Solutions.

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Overview

Lifesize is a cutting-edge video conferencing software designed for seamless, high-quality communication. It stands out for its exceptional video and audio clarity, creating a near-in-person meeting experience. Easy to use, it supports various devices, ensuring flexibility in tod...

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Free TrialNA Starting PriceContact Vendor HeadquartersAfghanistan
#152

Cora Journey360

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Overview

Cora Journey360 is a customer experience software designed to help organizations understand and optimize their customer journeys effectively. The platform provides tools for mapping customer interactions across various touchpoints, allowing businesses to visualize and analyze cus...

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Free TrialNA Starting Price$500 Per feautre HeadquartersUnited States
#153

Centercode

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Overview

Centercode is a robust user testing software that helps companies collect valuable feedback on their products and services during the development phase. By engaging a group of real users, Centercode facilitates controlled testing of new features, products, or updates, ensuring th...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#154

Woopra

🏆 SW Recommended

Journey & Product Analytics Software Tool

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Overview

Woopra is an innovative, real-time customer analytics software developed to transform how businesses understand and interact with their customers. Its core strength lies in its ability to track customer behavior across multiple touchpoints, providing a unified view of the custome...

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Free Trial14 Days Starting Price$999 Per month HeadquartersUnited States
#155

Confirmit

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Confirmit is a powerful survey software designed to help organizations collect and analyze feedback from customers and employees. With features such as customizable survey templates, data visualization, and real-time reporting, Confirmit streamlines the survey process and provide...

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Free TrialNA Starting PriceContact Vendor HeadquartersNorway
#156

Treasure Data Suite

🏆 SW Recommended
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Overview

Treasure Data Suite is an advanced customer data platform (CDP) that enables organizations to unify and analyze customer data from multiple sources. This platform collects, stores, and processes large volumes of data, providing businesses with a holistic view of their customer in...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#157

Quadient Customer Journey Mapping

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Quadient Customer Journey Mapping is an advanced tool designed to help businesses visualize, analyze, and optimize their customer interactions across all touchpoints. This software enables organizations to create detailed maps of the customer journey, identifying key moments of e...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#158

Dynata Insights Platform

🏆 SW Recommended
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Dynata Insights Platform is a robust survey software that empowers businesses to gather valuable consumer insights efficiently. This platform provides a comprehensive suite of tools for designing, distributing, and analyzing surveys across various demographics and markets. With D...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#159

Mobile Service Cloud

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Mobile Service Cloud is a powerful help desk software designed to improve customer support and service delivery for businesses of all sizes. This platform offers a suite of features that help organizations manage customer inquiries, resolve issues, and track service requests in r...

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Free TrialAvailable Starting Price€35 Per user HeadquartersNetherlands
#160

Quadient Inspire

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Quadient Inspire is an advanced customer experience software solution that enables businesses to create, manage, and optimize customer communications across multiple channels. Whether it's email, print, web, mobile, or social, Quadient Inspire allows businesses to deliver consist...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#161

Thryv

🏆 SW Recommended

Small Business Software & CRM System for Small Business

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Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline c...

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Free TrialAvailable Starting Price$646 Per month HeadquartersUnited States
#162

GetFeedback

Excel at customer experience in a world of change

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Overview

GetFeedback is an online survey tool primarily focused on customer experience and feedback. It allows businesses to create and send surveys that are visually appealing and mobile-responsive. This tool offers various question types, including Net Promoter Score (NPS), Customer Sat...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#163

Dynamic Yield

🏆 SW Recommended
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Dynamic Yield is a comprehensive customer experience software that empowers businesses to optimize their digital platforms through personalization and automation. By utilizing advanced machine learning algorithms, Dynamic Yield analyzes user behavior to deliver tailored content,...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#164

PowerReviews

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PowerReviews is an innovative customer loyalty software that helps businesses enhance customer engagement and foster brand loyalty. This comprehensive platform allows organizations to collect, manage, and showcase customer feedback across various online channels, building trust a...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#165

Questback

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Questback is a versatile customer experience software focused on helping businesses understand and improve customer satisfaction. With robust survey tools, Questback enables companies to gather feedback across multiple touchpoints, analyze trends, and make informed decisions to e...

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Free TrialAvailable Starting Price€2500 Per year HeadquartersNorway
#166

Cint

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Overview

Cint is a leading market research software that revolutionizes the way organizations gather and analyze consumer insights. Designed for businesses of all sizes, Cint offers a user-friendly platform that connects brands with their target audiences through a global panel of respond...

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Free TrialAvailable Starting Pricekr0.01 Per feautre HeadquartersSweden
#167

Infobip

🏆 SW Recommended
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Overview

Infobip is a powerful email marketing software designed to enhance communication and engagement with customers. The platform allows businesses to create, send, and track personalized email campaigns using customizable templates and a drag-and-drop editor. Infobip offers advanced...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#168

Cxense

Add additional data and visibility to your customer view

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Overview

Cxense is an advanced dashboard software that transforms complex data into actionable insights for businesses. This platform enables users to create customizable dashboards that visualize key performance indicators (KPIs) across various departments, facilitating data-driven decis...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#169

InMoment

🏆 SW Recommended
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InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, b...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#170

Omnichannel Personalization

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Omnichannel Personalization is an eCommerce software designed to help businesses create a consistent and customized shopping experience across multiple sales channels. With this software, brands can gather customer data from various touchpoints—websites, mobile apps, social media...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#171

SMS Reviews

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SMS Reviews is an innovative customer experience software designed to help businesses gather feedback and improve their services through SMS-based surveys. This platform allows organizations to send quick, engaging surveys to customers after interactions, enabling them to capture...

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Free TrialAvailable Starting Price$99 Per user HeadquartersUnited States
#172

PBXact

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PBXact is a versatile VoIP software designed to enhance communication and collaboration within organizations through a robust and feature-rich phone system. This platform provides businesses with a wide array of telephony features, including call routing, voicemail, conferencing,...

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Free TrialNA Starting Price$34.99 Per feautre HeadquartersUnited States
#173

Experience.com

Find and Refer the Best Local Professional.

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Experience.com, formerly SocialSurvey, is a cutting-edge customer experience management software developed to empower businesses in understanding and enhancing their customer interactions. Central to its functionality is the collection and analysis of customer feedback, enabling...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#174

Qwary

Customer & Employee Experience Management Platform

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Qwary is a cutting-edge survey and feedback management software designed to revolutionize the way organizations collect and analyze data. It stands out for its exceptional ease of use, enabling users with varying levels of technical expertise to craft engaging surveys quickly. Th...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#175

LoginRadius

🏆 SW Recommended
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LoginRadius is a powerful registration software designed to enhance user authentication and streamline the onboarding process for businesses. This platform provides comprehensive tools for managing user registrations, social logins, and identity verification, ensuring that organi...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersCanada

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